⭐⭐⭐⭐⭐ Maurice at Energy Ogre made transferring my service so easy! He helped coordinate the transfer while keeping my current service active, giving me one less thing to worry about during my move. H... Toon meer
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Lees wat reviewers zeggen
Energy Ogre helped for several years minimize our Galveston TX electricity charges. Then Wade in Customer Service helped with a refund per our move out of the house last year. They backdated the ref... Toon meer
I was dealing with one of the representatives her name is Florence. She is very thorough very kind and she made my situation win-win situation. I have been in the car business all my life and I would... Toon meer
They were able to help solve an issue with a very difficult energy provider, in Direct Energy, today! She placed them on my do not use list, and was able to process my last and final payment to direct... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Energy Ogre is a Texas electricity concierge that takes the work out of finding and managing the right electricity plan for your home or business. We shop the competitive electricity market, compare plans and providers, handle enrollment and switching, and monitor Texas electricity rates so you don’t have to. Unlike Power to Choose, the state’s online electricity marketplace, Energy Ogre doesn’t just give you a list of plans to compare yourself. We analyze available electricity plans based on your unique usage, cut through confusing terms and gimmicky rate structures, and manage the process on your behalf. Whether you live in Houston, Dallas, Fort Worth, or another deregulated Texas electricity market, we do the shopping and ongoing management for you. Energy Ogre works for its members—not the electricity provider. You pay us a flat membership fee to optimize your electricity plan based on your home’s unique usage and costs. We aren’t paid by retail electricity providers for residential enrollments, so provider commissions or incentives don’t influence our recommendations. Our focus is simple: finding the plan that delivers the best overall value and savings for you. Founded in Texas in 2013, Energy Ogre was built to give electricity customers an advocate in a complicated market. Our members save an average of $954 per year on electricity. If you’re tired of comparing Texas electricity rates, sorting through electricity providers, or worrying about what happens when your fixed-rate electricity plan expires, let Energy Ogre manage your electricity for you.
Contactgegevens
24 Greenway Plaza, Suite 1100, 77046, Houston, Verenigde Staten
- (832) 975-1000
- membercare@energyogre.com
- energyogre.com
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Lechequa
Lechequa, was very helpful kind and patient. Thank you for your help.
Awesome customer service
Awesome customer service. Agent was so helpful!
She helped explain everything
She helped explain everything
Very helpful representative!
Lakindra was very sweet. I was very concerned about how extremely high our electric bill for August is and she was able to give me a comparison to last year’s bill. She also explained that a little bit lower rate with Clean Sky was negotiated for the coming year.
Answered call immediately
Answered call immediately. Did not have to wait on hold. Explained the process to change auto debit accounts after I had tried to myself and it did not work.
Then she took care of changing it for me.
Made sure I didn’t need anything else before we ended the call. Very pleasant.
Constructive dialogue during…
Constructive dialogue during cancellation of service conversation
The service person that I interacted…
The service person that I interacted with today was very knowledgeable and helped me very quickly to resolve my issue.
Luis was extremely helpful and was able…
Luis was extremely helpful and was able to answer all my questions and concerns!
Lakindra was great helping me today
Lakindra was great helping me today! She was so kind and helpful and truly advocated for me and was so reassuring. I’ve been a member of energy ogre for a few years now and I love their services!
LaKendra was fantastic
LaKendra was fantastic! She was professional, knowledgeable, and friendly. She answered my questions without making me feel inadequate, I appreciated her patience and her willingness to help. She exhibited excellent customer service!
Very friendly & professional
Very friendly & professional. Explained things fully and was trying to be as helpful as possible.
Very knowledgeable
Wade was so helpful and knowledge about my energy service.
Neito was a great guy and helped solve…
Neito was a great guy and helped solve a problem I had! Thanks.🙏
Great Interaction
Thank you Wade at Energy Ogre for your help and dedication. You spent a solid 30 minutes of your day, assisting with my unique move out request. You handled it friendly, professionally and extraordinary well. Thanks again!!!
Wade was very helpful and very professional. Great to talk to!
Wade was very helpful and very professional. I have been a customer of energy for a couple of years and I am very satisfied.
Great customer service
Great customer service. I have been using Energy Ogre for the last 6 yrs. They are great and have helped me save money. I tell everyone to use them. They have also always been pleasant to work with. Customer service is great and I feel I am definitely talking to a real person. Today I had some questions and I chatted with Zach. He was very kind and vey helpful. He went above and beyond to make sure I got what I needed.
She was delightful
She was delightful, accurate,very well spoken, best customer service over the phone I have had experienced in a long time.
very helpful and efficient
very helpful and efficient, Amanda was very responsive and understanding of the situation.
Wade was very helpful with my questions…
Wade was very helpful with my questions and talked me through all the information I needed.
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