Great experience organise by Icon - Daisy and the team took great care of us at Sumsub and we are happy to partner on Future events!
Bedrijf heeft geantwoord
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Booked last minute and Lucy couldn’t have been more helpful. She went above and beyond, staying patient and professional even when a few friends dropped out at the last minute. She managed to sec... Toon meer
Bedrijf heeft geantwoord
We recently visited the Oval to watch the second test day of the England v Sri Lanka match. Malcom Devlin, Stephen Finn and Ryan Sidebottom were hosting in our suite. Ryan was an absolute legend... Toon meer
Bedrijf heeft geantwoord
Engage Icon Golf day at The Grove….. what a day, arrived at The Grove, enjoyed breakfast chatting with Ryan Sidebottom and Devon Malcolm, played 18 holes on course in incredible condition and first cl... Toon meer
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Bedrijfsgegevens
Over Engage
Geschreven door het bedrijf
Company Description
Official Partnerships
ICON
Contactgegevens
Level 6 South, Telephone House, 69-77 Paul Street, London, EC2A 4NW, London, Verenigd Koninkrijk
- 0207 048 4848
- contact-us@engage.co.uk
- engagehospitality.co.uk
4,7
Uitstekend
331 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Great Football experience organise by Icon
Great experience organise by Icon - Daisy and the team took great care of us at Sumsub and we are happy to partner on Future events!
27 maart 2026
Review zonder uitnodiging
Antwoord van Engage
Thanks Thomas, we're deligthed to hear that you had a great experience. We appreciate your kind words and are thrilled about the prospect of partnering on future events! We'll let Daisy know the good news as well.
The staff were very friendly and…
The staff were very friendly and professional.
Great view of the race course.
Would have preferred 2 less people per table as not enough space. Main course rather bland and arrived cold.
Good fun day out.
10 maart 2026
Review zonder uitnodiging
Antwoord van Engage
Thanks Cindy. We're glad you enjoyed the friendly service and race course view. We appreciate your feedback about the table space and the main course and I have fed that back to the events team to review. We'll consider this to improve our guests' experience.
Very well organised and set up
Very well organised and set up. really made the Cheltenham festival an amazing experience.
11 maart 2026
Review zonder uitnodiging
Antwoord van Engage
Thanks Robert. We're happy to hear that the Cheltenham Festival was an amazing experience for you because of our organisation. Thank you for your positive feedback.
A fun day out
21 februari 2026
Review zonder uitnodiging
Antwoord van Engage
Thanks Steve, great to hear you had a fantastic time.
Great service and hospitality
Great service and hospitality. Staff dealt with things well and generally a good all round experience.
3 november 2025
Antwoord van Engage
Brilliant thanks a lot for the review, we really appreciate it.
Service was very good
Service was very good, we were very looked after, the only advice I would give is the guest speakers could not be herd very well due to yhe noise from others but other than this great day
7 februari 2026
Review zonder uitnodiging
Antwoord van Engage
Thanks a lot Benjamin for the review. Glad you received great service form the Engage team. Thanks for letting us know about the difficulties in hearing the guest speakers. We're continuing to review our projection of sound across the large space we hold at Twickenham and we hope to see you again at ICON with improvements.
The whole day was just fabulous
The whole day was just fabulous, from the welcome greeting to the brilliant hostess Tilly. Food was amazing .
7 februari 2026
Review zonder uitnodiging
Antwoord van Engage
Thanks so much Natasha and I'll let Tilly know the feedback! Hope to see you at an event with us in ICON in the future
Always have a great time with engage
Always have a great time with engage. Service is unmatched.
7 februari 2026
Review zonder uitnodiging
Antwoord van Engage
Thanks a lot Jade, we really appreciate the feedback and hope you had a great time at ICON by Engage, Allianz Stadium Twickenham.
Hope to see you soon!
From the instant we entered
From the instant we entered, the service quality was exceptional; every team member provided incredible table service.
9 januari 2026
Review zonder uitnodiging
Antwoord van Engage
Thanks Eric it's great to hear that you received brilliant service from us and we hope to see you at an event soon.
Outstanding Event Planning – A Christmas Party to Remember!
Our Christmas party on 3rd December at Somerset House, hosted at Jimmy Garcia’s pop-up in The Chalet, was nothing short of spectacular — all thanks to our incredible event agent. From start to finish, every detail was handled with such professionalism, creativity, and care that the entire evening felt effortless and flawlessly executed.
The atmosphere was magical, the food and drinks were exceptional, and the whole experience exceeded every expectation. Our team was genuinely blown away. Communication throughout the planning process was smooth, clear, and reassuring, and on the night itself everything ran perfectly.
If you’re looking for someone who delivers unforgettable events with style and precision, look no further. I cannot recommend them highly enough — a truly outstanding service!
3 december 2025
Review zonder uitnodiging
Antwoord van Engage
Thanks so much Jackie for the fantastic review of the Christmas Party that we delivered for you and your guests. We love that everything met your expectations and we hope that we can create more memorable events for you in the future.
Great atmosphere
23 november 2025
Review zonder uitnodiging
Antwoord van Engage
Thanks Chris, hope to see you at an event soon.
excellent event experience
we got a very warm welcome as we entered from all the staff and that continued through out the day. the food and drink was all delightful and served with a smile from the staff. from start to finish the whole event was brilliant.
15 november 2025
Antwoord van Engage
Thank you very much for the great review of our ICON by Engage experience at the Allianz Stadium, Twickenham. Fantastic to hear you enjoyed lots of elements of the day and we hope to see you in the near future
An excellent day !
The hostess was excellent, the food was excellent, and the Rugby Legends were all friendly and chatty - it was a great day (and result). Well done on the Charity fundraising too.
15 november 2025
Antwoord van Engage
Thanks a lot for the excellent review Gavin, delighted to hear that you enjoyed our ICON experience at the Allianz Stadium, Twickenham. Hope to see you at an Engage event in the near future.
The best way to watch a game
The best way to watch a game. Well cared for with excellent service
17 november 2025
Antwoord van Engage
Thanks a lot for the review Michael, great to hear that you received an excellent service from our team at Engage. Looking forward to seeing you at an event in the near future.
Rugby
Rugby
On arrival it tool a long time to even find our names on the list resulting in three members of staff trying to sort it out . I would say there were too many people in the room as the noise was nearly unbearable and very difficult to navigate your way round the room as trying to squeeze between the tables were nearly impossible. The food was very poor and a strange choice of dishes . Surely parsnips mousse is not something that the majority of people would like . I only managed to eat a the chicken which was so small it looked like a taster you might get at the supermarket. Some people were still waiting for their food at 2.30. Dessert didn’t appear to after the match On returning to the suite a member of the hospitality team informed us in a rather stern tone that we shouldn’t be there yet but we might as well stay . We had been allowed in by the door staff so not sure how it was our fault . All in all a very disappointing day . Not my idea of hospitality and not the hospitality I have had from you in the past .
To clarify
I did not ask to return to the room during halftime. After the match we were allowed back into the room by the gentleman on the door . Only for a very rude lady to tell us we shouldn’t be there but she would let us stay . This should have been discussed with the people on the door . Definitely should not make guests feel they had something wrong .
.
15 november 2025
Antwoord van Engage
Hi Laura,
We appreciate you taking the time to share your experience. I know our Sales Director has reached out to explain some of the concerns that you've raised here and we're excited to see you at your next event.
It's a lively atmosphere at our facility that creates a real buzz to ensure our guests are excited for the fantastic match ahead. I believe our Sales Director has discussed that some of the other facilities at the Allianz Stadium that we offer may be more suitable for yo going forward.
At the end of each line of fixtures we review the quality and deliverables with the catering team and we will highlight some of the comments you have listed here.
Due to safety regulations enforced by the stadium itself, we are unable to open up the facility at half-time, unfortunately this is out of our control. However this is highlighted in our pre-event information as well as our screens prior to the match. As soon as the match is over, guests are welcomed back to our facility for another hour.
We look forward to seeing you at an event soon and if you have any further questions, please do not hesitate to get back in touch.
Best time ever
I recently attended a NFL game and had the best time ever. The experience was fantastic. Zelije Sinaj was wonderful. She made sure I had everything I needed. She was very professional and also sweet as can be. I will definitely be back next year. Francesca at Engage Hospitality is great. She answered all my questions before the event. Thanks again.
19 oktober 2025
Review zonder uitnodiging
Antwoord van Engage
Thanks so much Susan, glad you had a brilliant time at the NFL and I'll let Fran know the great news
Amazing event
Amazing event, very well organised, exceptional food, drink and service and good entertainment. Very expensive.
3 november 2025
Antwoord van Engage
Thanks Andrew, glad you really enjoyed the event. I hope that the value was worth it for you and we look forward to seeing you at an event in the near future.
Antwoord van Engage
Thanks Michaela, hope to see you at an event in the near future
It was a great day out
It was a great day out. The food was good & the staff were very friendly & helpful. Meeting some of the old pros was a particular highlight
3 november 2025
Antwoord van Engage
Thanks Matthew for the great review of our ICON by Engage Twickenham experience. It's great to hear that you had a brilliant time meeting our ICONs and we hope to see you at an Engage event in the near future.
Lively event with a great atmosphere…
Lively event with a great atmosphere and engagement from a number of International Stars
3 november 2025
Antwoord van Engage
Hi Stefan, thanks for the review of our ICON by Engage hospitality experience at the Allianz Stadium, Twickenham. It's a space that generates a fantastic atmosphere and I'm glad you got to speak to some of our ICON legends. Hope to see you at an Engage event in the near future.
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