English Elm Reviews 1.557

This company took my order but never had the item in stock or even stock coming in the near future. There is nothing worse than going through the process of placing an order when there was never any chance the company could actually fulfill the order.

I have been trying to get this pillow for my son as a gift. I finally found it in stock on their website. After ordering I received an email saying it was temporarily unavailable but they would send it as soon as it was back in stock. I told them that there was no rush as I wanted it for Christmas. I received it about 3 weeks after ordering. It’s beautiful!

The rug is amazing and it arrived on time and perfectly protected.

They didn't have the chair I wanted, but offered a few alternatives. I selected one and it arrived in good condition a few weeks later.

I waited over 6 weeks for delivery. When I contacted customer service they said it was out of stock. I wish I had received a notification that it was out of stock when I ordered. Other than that the duvet was fine. A little over priced for the quality of it.

Fast shipping. Great product

Great price and shipped much faster than promised. Arrived safely and as described.

Shipping was too late to make event, even with 3 weeks at time of order. Constant misinformation as to shipping status.

It looks great! Product arrived packaged properly. The only thing is that I didn’t receive any updates via email so I was worried it wouldn’t show up. I’m glad it did! Thank you!

The tea trolley arrived on time and in good condition. The 3 tiered dining cart is perfect for the apartment. Customer service was helpful in keeping us updated on the status of the order.

This is my first time ordering from this website. The chair I chose was defective at first (one of the threaded holes was defective). English Elm sent out a replacement chair the next day. They were friendly and professional, and I will be purchasing from them again.

We love our counsel table; it’s exactly what we were looking for and is a beautiful solid piece for a great price. I was slightly disappointed after making the purchase to find out it was out of stock, but English Elm gave us the opportunity to cancel or wait for the next shipment. We waited and it arrived a couple of weeks before expected. It came FedEx and was easy to assemble.

The service and delivery was great. The actual rug is kind of cheap. When laid down the edges would not lay flat and puckered up. We ended up turning it over and are looking at the back of the rug, not what we expected.

First, I want to say I LOVE the rug - the color and materials are wonderful. It is soft, laid flat quickly with no wrinkles and is exactly as the picture colors showed. The reason I deducted a star is the communication from your company. I left a voicemail and sent an email requesting shipping time because I travel for work and needed to know when it would ship. I received NO response. Very frustrating.

Easy to users, arrived quickly, good quality, sake price.

So many options, the assembly was a breeze, and the product is really nice quality. I'm a fan.

Nice looking furniture and easy assembly