Order delivered on time, packaged carefully. Computer has been running smoothly for months until an issue with of my computer fans. Emailed support, week later ZERO response. Called twice, phone rin... Toon meer
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Ordered deal listed on Ozbargain, order took 1 week to ship and arrived at the end of week 2 after purchase (to Adelaide). Good turn around for custom order (changed CPU), PC arrived well packaged wit... Toon meer
Engima ran out of the original motherboard in the pc I ordered, then accidentally left up the ad for the non-ozbargain sale price of the same pc. After they quickly took it down they then offered me a... Toon meer
It was good , would have preferred having some of the cables that came with the pc parts (im sure there were some extras that were'nt included) but not a big deal. No issues with pc itself, it did com... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Creating premium and boutique gaming, workstation, streaming and vr PCs right here in Australia. Enigma PC provides industry leading Australian warranties and lifetime support. Look no further for your next ready to go or custom PC.
Contactgegevens
Australië
- enigmapc.com.au
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100% would buy again!
I am super happy with Engima and would 100% buy again from them!
They were responsive and helpful to all my questions prior to purchase, the build was on time (5 days to ship) then it shipped quicker then expectation (3 days to Tasmania)
The only downside (which wasn't really their fault) the RAM fell out in shipping, but that was it! everything else worked out of the box!
Loving it!
It was cheaper than other sites.
Computer came as stated except.
Computer came as stated, fast delivery after it was shipped.
Only complaint is the Computer was supposed to be all set up to plug in and use, except there were NO drivers installed for the WIFI and Bluetooth.
The custom PC Configurator was easy to…
The custom PC Configurator was easy to use and the process of ordering was extremely simple. Pick up was a breeze. Response time to some initial early enquiries was a little slow - but overall experience was definitely great.
Easy process to buy a computer
Easy process to buy a computer and the response to my queries were quick. Delivery was quick within 2 weeks.
Fast delivery
Fast delivery, easy to deal with and clear instructions to set up. Will deal with them again.
Easy ordering process with good options…
Easy ordering process with good options for key components. Fast turnaround on build, very happy with smooth end to end process!
Fast delivery and fair price
Fast delivery and fair price. I have seem how enigma deals with customer on ozbargain, always with honesty.
Happy with the purchase, will be buying again in the future.
I like how easy it is to communicate
I like how easy it is to get hold of the store, you just open the website and click chat! I got a great pc for an awesome price. Check out ozbargain for these guys for regular awesome deals.
[edit] after packing the pc away for about 2 months as it was for my sons birthday he plugged it all in on his bday and when playing games it kept crashing, checking the cpu temps they were mostly sitting at 100c. I had too send the pc back and they discovered the water cooler was not installed correctly and had the original sticker still on it stopping the cooler from working. My son was very disapointed on his 10th birthday and had to wait about 2 weeks while it had to be sent back to be repaired. Enigma looked after it all and paid shipping both ways so they were excellent with the repair but failed on the QA check before shipping it to me. lowering from 5 stars to 4.
Cpu cooler not installed properly
Cpu cooler not installed properly, causing pc to shut down automatically after start up for 5 min. I had to re-install myself.
Great service and flexibility
Great customer service!
Great customer service!
I had alterations needed and they assisted me in my changes. When the PC arrived and I had some issues with setting it up on my end Enigma was great at working it through with me.
Great company will recommend!
Fast order processing time
Fast order processing time, live support chat is available for quick enquiry, satisfied so far with my new pc
Overall excellent service
Computer received well packaged and protected. Received within the time frame they provided. Built quality was very good. Replies to emails really quick and very helpful with any quires I had.
Great experience
Delivered on time, performs well, no issues, appreciate the responsiveness and free upgrade.
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