enjoythedrops.com Reviews 

This company is a scam! Trying to get my money back but now going through bank. Keep giving me story’s as to why they haven’t sent my order which was ordered on 19th January I’ve now received two fake tracking numbers one from Royal Mail and one from evri still waiting for them to ship order. Don’t waste your money on this scam

Perhaps they were selling Gummies at some point but they are just scamming people out of money now.

If you check all the 5 star reviews on here you can tell they are fake as they're by users with only one review. Or they've given 5 stars to other scam sites.

Like others have said, they responded a couple of times with b.s. excuses but they obviously never had any intention of filling the orders. I put my order in December. Now their website is down.

Steer clear if their website comes up again. I will be chasing a refund through PayPal and would advise anyone else still waiting to do the same.

Total scam. Have had to chase every order to which I just receive generic copy and paste replies that are irrelevant (e.g blaming Black Friday delays for the fact an order from October hadn’t arrived). They send out emails encouraging people to order from them when they can’t even fulfil current orders. Another customers details were shared with me, I flagged this data breach and again just got the generic nonsensical email. Still haven’t received an order from a few weeks ago that claimed the delivery time would be 2-3 days. Looks like their website is now offline..

Ordered gummies over 16 weeks ago, never received them. Was promised over and over again that I would receive them but they never came. Scam company don't deal with them.

The brass neck to put up fake 5* reviews whist not replying to your customers. I will be showing my back the generic emails you sent back and ignoring my request for a refund. Telling people to contact you on Facebook messenger and I already had. Fraudster I want my money back

Placed an order on a subscription. Dec 18th. Still waiting for it, several generic emails and messages on Facebook blaming customs etc. Gave me 3 different dates for delivery. I then got an email saying my subscription was due on Jan 18th which I have asked to cancel. I have also asked for a refund to no avail.

Put an order in on the 19th December and still haven't received it, sent emails looking for an update or a refund but no reply on either, absolutely dreadful customer service.....zero communication

I placed an order on 2nd January, still waiting for it.
I have contacted them 3 times and keep getting the same auto-generated reply "While UK orders are being delivered promptly, orders to Ireland and Iceland are facing delays". I live in the UK, no, orders are not being delivered promptly!
I finally got a human on Instagram who assured me my delivery would be received by Thursday, or Friday at the latest. Nothing has arrived, and no notification from Royal Mail or any couriers to say I have a parcel due.

As a first-time customer, I shall not be returning.

Beware: not user-friendly subscription cancellation and often emails to customer service will not directly answer your questions. Wish they would just say 'sold out' and email you when back in stock like other shops do, instead of taking payment and then months later I have still not received products.

Terrible company to deal with . I have ordered on aprox 4 occasions with this company and on all but one occasion it has taken 3 months to actually get the product. The customer service is extremely poor, either ignoring emails, or inadequate responses and fob the customer off with excuses. They fail to provide any postage tracking despite it being requested and blame customs for the delay but won’t provide tracking so you can’t actually follow it up. ( tracking was only provided 2 months later ) It’s a good product but not worth the hassle dealing with a company who can’t provide the product and don’t have a half decent customer service. If it’s less stress your after don’t order with them !!

Been waiting for a refund for products I did not receive since May 2024.
No updates from them, if I would not chase them asking they would not care at all. Numerous promises to sort my refund today but never actually done… Week after week there is another excuse.

Currently waiting a month for my delivery of gummies. This has happened me most times I have ordered. It's really off putting to have to chase your order up a month after! Product is amazing but delivery and customer service is shocking

Amazing customer service. Quick response. Gummies taste amazing!

No order and no replies to 3 emails, my order has been stuck for a week and I’ve not received any updates. I’ve spent £33 and received nothing. People who order these gummies are usually anxious and want them quickly, having to wait 10 days and counting isn’t great customer service. Please reply to your emails too!

Started off great
Then ridiculously long waits with same cut and paste reasons for delays
Then conned by cutting the packs by half with no info in this (the photo on order was actually a 60 pack but got sent a 30 pack and pretending to do free pack if you subscribe-which was actually the other 30 !?!? Gunmies don’t taste the same smell of glue and chemicals which after taking for a week I actually felt pretty poorly so stopped taking incase ,
don’t bother anymore customer service awful , will buy lions mane and aswaganda somewhere else as that’s the stuff that’s actually good! Shame as started of fantastic but after 10 months of trying to stick with the brand give up ! And as a reply to your comment -why send me the discount codes if you don’t want me to use them /surely this had nothing to do with it ?? If I’m using a discount code does that mean I’m entitled to less ??

Further to my earlier review, today I received one poor quality bag. Despite assurances in early September that the second “free bag” would be included it was not. It is clear that the item was not available for dispatch at the time the dispatch notice was sent. Had the business read and responded to my emails about the inclusion of the second bag they would have been able to sort it out. Unless of course, there were no free bags available, which wouldn’t surprise me! They have misrepresented their services on every level from stock levels to delivery to promotional products. Given the quality of the packaging and no information anywhere about the manufacturer, if there was an issue after consuming them, I don’t see a high level of support forthcoming! Sadly negative trust pilot reviews are the only thing they respond to so have raised a dispute with my card for a refund. It would probably take another 50 days to get the “free bag” anyway! Please cancel subscriptions and stick to reliable retailers for things like this.

Very poor delivery service paid for a batch on the 5th of september ,then subscribed thinking it would be quicker and easier. I have since paid another 2 payments .received my first lot on the 13th October after several emails chasing my orders. Received my 2nd order today the 14th to only have 30 gummies instead of 60. And still waiting on my 3rd order. Very poor service

love everything about this brand , super customer service, replies quick
AND I got one freebie in my parcel yesterday

Actually found the gummies to really help me but the customer service is beyond awful. My second delivery was 2 months late and missing 1 of the 3 packs I paid for. I reached out to the company and they haven't sent me the 3rd pack or bothered to respond. Avoid and find another company that offers a similar product.

The gummies definitely helped my focus. I would buy again. Thank you Drop!