Brilliant all products and customer service I've been using the drop since the very start up and the Dreamies and the liquid and the mind gummies all work. Ive even introduced friends to the products... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Brilliant all products and customer service I've been using the drop since the very start up and the Dreamies and the liquid and the mind gummies all work. Ive even introduced friends to the products... Toon meer
Bedrijf heeft geantwoord
Top brand with the tastiest gummy supplements I have ever had. Have had a lot of companies send me similar things to review and honestly can say these are the only ones that actually taste like sweets... Toon meer
After reading a ton of negative reviews, I understand why any positive feedback immediately gets labeled as paid or bot-generated. Honestly, I had the same doubts before ordering. When I placed my o... Toon meer
Bedrijf heeft geantwoord
Total scam. Have had to chase every order to which I just receive generic copy and paste replies that are irrelevant (e.g blaming Black Friday delays for the fact an order from October hadn’t arrived)... Toon meer
Our goal is to build a community where our customers feel like friends. We love sharing experiences with them every day and creating a positive impact together. We believe in unlocking our potential and possibilities by practising presence, taking care of our minds and brains, and making small, positive choices every day. Our supplements are designed to become part of that daily ritual helping you create moments to pause, reset and feel your best. OUR STORY: The Drop was created in 2022 to challenge the idea that feeling good has to come from harsh, synthetic, or potentially habit-forming solutions. Our mission is to help individuals optimise cognitive performance, reduce stress and anxiety, and support a more balanced, positive mental state—using clean, research-informed formulations. Unlike conventional supplements in pill or powder form, we specialise in liquid tinctures designed for enhanced bioavailability. This delivery format allows for faster absorption and more efficient utilisation of active compounds in the body. While significantly more complex to formulate and produce, we prioritise this approach to maximise effectiveness and support consistent, reliable results. In 2024 , growth came faster than we were prepared for, and as a small team, things quickly got out of control on the fulfilment side. Orders were delayed or not delivered, which led to a wave of negative reviews. This was a logistics failure not a reflection of our product quality but we take full responsibility for the experience customers had. Since 2025, we’ve rebuilt our fulfilment systems, improved delivery times, and strengthened customer support to ensure this doesn’t happen again. The Drop today remains driven by the same mission: providing a differentiated, high-bioavailability approach to supplementation through liquid tinctures and gummies, designed to optimise absorption, support cognitive clarity, and enhance overall mental performance.
128 city road, EC1V 2nx, London, Verenigd Koninkrijk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Worst customer service Iv ever experienced. Set up a subscription beginning of sept. Never received any of the products I ordered. After 2 emails finally got a response saying they were on a pre sale- even though that wasn’t stated when I purchased them. Iv since been charged a second subscription with no products being sent out. Today I received just one of the products I ordered, so I’m still missing sleep gummies and a second subscription

Antwoord van enjoythedrops.com
Top brand with the tastiest gummy supplements I have ever had. Have had a lot of companies send me similar things to review and honestly can say these are the only ones that actually taste like sweets and still get the job done. Gutted when I need to stock up ✅
You pre order because they have non in stock, they come in stock and your pre order still doesn't get sent out , you email , says it's per our terms and conditions, could take upto 40days! If I known this wouldn't it bothered pre ordering and just waited for them to come in stock. Will be sent out early October , still waiting. Could get a refund but that can take 10 days. Something not right here.
They say the benefit of pre ordering is it's cheaper, It was still the same price as if you go and order them when they are in stock so you aren't saving any money. My advice definitely don't pre order wait till they are in stock

Antwoord van enjoythedrops.com
The money was taken from my account on 12th September, but I still haven't received my delivery, or a reply to the 3 emails I have sent. On 30th September I received an email to say they had been despatched, but today, 5th October, still not received. Disappointing, the product is good, but they shouldn't take payment if they can't supply the goods.
You shouldn't send an email saying goods despatched if 5 days later they still haven't been sent to the courier.

Antwoord van enjoythedrops.com
Fantastic product but you can't receive them. I am still waiting for an order from June. I keep getting fobbed off when I try and chase it up, they have zero customer service, just don't care.

Antwoord van enjoythedrops.com
I love these gummies!
I’ve been taking them for a few months now and I’ve noticed a significant improvement in my mood, focus, and a decrease in daily stress. Highly recommend

Antwoord van enjoythedrops.com
Product itself was good but customer service was terrible, I was lied to on multiple occasions about my order and was eventually ignored by this company. The issue was I had paid over £40 for 2x happy mind gummies and only ever received one packet. I contacted the company by email with proof inc the weight on the package I received and they failed to rectify this or refund/replace.
Avoid this company.

Antwoord van enjoythedrops.com
Happy mind gummies are amazing. I first got them for myself for anxiety, brain fog, and fatigue and found a difference very quickly. I checked out a lot of natural products on the market and I loved the combination of Ashwagandha, Rhodiola and Lions mane mushroom in Happy Mind. As a holistic therapist and fertility and menopause specialist I also wanted to find a product to recommend to clients for their benefits and I now recommend them to everyone, family and friend and clients and they love them too. Thanks for such a great product.

Antwoord van enjoythedrops.com
I’ve asked for a refund after ordering the drops in June (3 months ago) and I’ve had emails that say a refund has been issued. However, I don’t have the money in my account. I won’t recommend this company at all. It shouldn’t take 3 months and a lot of time and energy trying to get a product I ordered in good faith or a refund that should be easy to issue! Please can you let me know when I will get my refund ASAP?

Antwoord van enjoythedrops.com
Product is fine but service is atrocious. I ‘subscribed’ after getting my first batch (which was delayed by weeks) in the hopes that I wouldn’t have the same issues with delays. I paid for my first ‘subscription’ in June which was supposed to include sleep gummies. I chased when there was no sign of them and kept getting told I’d have them soon. I asked about subscription and they just said the sleep gummies were no longer available and just refunded me (which was not what I asked). I then got charged in July so manually cancelled the sub. Loooooong story short, it is now September and I got a customs charge for my order and was very annoyed cos I didn’t get charged this before but I just paid it thinking I was getting both packs owed to me but NO only one pack and zero responses to mails etc. Definitely some sort of scam happening here.
UPDATE: I understand how subscriptions work. You pay and you get a product. In this case I paid but received no products. Your customer service CANNOT READ!!!!!!!

Antwoord van enjoythedrops.com
“ this stuff is amazing , help me with my adhd symptoms , my daughter also uses it at school when she feels stressed before her exams
Absolutely amazing will be buying more “

Antwoord van enjoythedrops.com
Honestly, I was a bit skeptical about all those mushrooms and adaptogens, but my gosh... I never felt calmer, focused. My anxiety just disappears, my focus improves. I even started to check out emails that had been sitting on a pile for a year or so. Definitely highly recommended. Thank you!

Antwoord van enjoythedrops.com
i ordered this product (happy gummies) not expecting much effect to occur, however after a month of taking the recommended dosage per day, i have felt that this has effected my mental health and honestly changed my life for the better. Amazing customer service and support, as well as an amazing, effective product that i will now use for the rest of my life.

Antwoord van enjoythedrops.com
Fantastic products, so good that they always sell out 😂. Thanks for providing my daily dose of calm.

Antwoord van enjoythedrops.com
the delivery could be faster, I understand it's due to high demand. But other than that I've had an amazing experience with this company, from their customer service to the product's benefits. Highly recommend!

Antwoord van enjoythedrops.com
No order, no reimbursement
No product received and I have tried multiple times to get a refund, but nothing more than at times someone replies that the product will shortly be sent.
Ordered in May, and still no product...
---
Can you please send information of refund to my mail and not here - I have not received a refund or any information regarding it to my personal mail! Or even better, maybe you could actually refund me the money!

Antwoord van enjoythedrops.com
I recently had an issue with my order where I received the wrong product I reached out to them via social media and Michael was incredibly helpful and kind. He quickly arranged to resend my order with the correct item and even processed a refund! so I ended up not paying for either set of gummies. I’m extremely satisfied with how this was handled and will definitely be ordering again. Fantastic customer service!
I've used both the stress and sleep gummies, as well as the happy minddrops, and I can't recommend them enough! They’ve made such a difference for me. I really hope the drops will be back in stock soon. I haven’t been able to find a way to order them.
These are so good! Help me to wind down and relax in the best way and they are delicious!
Absolutely disgraceful conduct by this company. There was a problem with my 1st order in relation to hoe long the delivery was taking. They apologised, offered me another product free of charge with my current order. I eventually received my original order minus the free product. I have asked and have been repeatedly told it is on the way. I have since ordered two more orders since April and as of today I havent received either order. I have been refunded for 1 but nothing about the remaining order except the odd email saying its on the way. I would not recommend this company at all. Very unreliable.

Antwoord van enjoythedrops.com
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.