EPR Reviews 

Booking process was easy. And worked around times I was available. Sam came to replace the back plate on our Easee One home charger. Came within time period allocated and did the job in a timely manner. Back up to regular charging speeds so very happy now.

Brilliant experience! Only a few days from contacting EPR to appointment to complete repair. Thank you!

The gentleman was very friendly and knowledgeable.

Curtis was very thorough and friendly. He explained everything in laymans terms. Nothing was to much for him.

Friendly fitting from the engineer, anrrived within the window promised and our system working well.
The location app is not working well though, in fact not at all. Dont use it

Very responsive and fixed my issue within an acceptable timeframe. Engineer very courteous and polite, and carried out the job effectively, leaving everything tidy and in working order. Thank you.

Excellent service. On time professional and friendly service. Would highly recommend.

Today an electrician attended my property and they were very professional. He was kind and sympathetic to the situation I was in - just what I needed in a time of crisis. He worked hard to identify and record all the problem areas throughout my property and he kept explaining what needed to be done, and why, along with what the next steps would be. Unfortunately he wasn't able to carry out the work he was originally booked to do, however other work needs to be carried out first then it will be revisited. So fingers crossed all will work out in the future.

Electrician arrived on time as stated in the text message and he was very courteous. Fixed the the issue in the internal fuse box and replaced the necessary items in only a few minutes!! Very speedy service👍🏻
Just waiting to hear back from the office about the non working EV charger outside the house and what the next steps are.

Epr was appointed by Easee support team as charger malfunctioned, young chap who turned up was excellent, know what he was doing and was very polite as well. Thoroughly checked and carried out all tests etc and waited till he was satisfied that the new charger is working. Excellent*****. Job well done!

Had to call at our house twice this week to repair a fault on our car charger. Both times they were friendly and were happy to explain what they needed to do.

Initially installed the charger where the cable run was unsatisfactory , returned and re aligned all the cables . The comms throughout both experiences from owen was great , very helpful and always kept you up to date whether positive or negative . Very good customer service and also very friendly engineer

Friendly helpful contact by phone, followed by a swift appointment with a professional electrician who carried out a thorough inspection in a considerate manner

Very helpful and efficient technician.

We were given a date which meant waiting a couple of weeks but come the day we were given a approximate arrival time. This happened and the work was carried out in a timely manner by a very friendly chap.

Quick, professional and polite. Not often a tradesperson shakes your hand upon meeting you. Great work.

Prompt, efficient and friendly service. Thank you.

Although my appointment was closer to 5pm, it was within the time slot allocated.
The technician was courteous and efficient. I asked about another switch to be checked, which he did willingly.