EPR Reviews 

Engineer excellent and the replacement charger and Wi-Fi connection are all good. You have to be careful which charger you select but Smart Home Charge are an excellent company to deal with.

Can’t fault the service they arrived when they said and were very polite and reassuring about everything and made sure the property was safe before leaving! Would highly recommend

Couldn’t fault the service at all - polite, friendly and reassuring

Engineer turned up in the time slot given. Identified the problem and replaced a part. Very polite very tidy work. Very happy. Would recommend

Fantastic response time. Came within the allotted time and days earlier than I was expecting. The technician was very pleasant and explained everything he was doing. He put my mind at ease as I was worried following the water leak I had.

These guys came out to do some isolation work as part of a insurance claim , they were timely , courteous and efficient ... No complaints at all

On time, very polite, helpful Guys!

Lovely guy. However was 90 mins after time he should have been here. A message eould gave given you a 5.

I don't know where to even begin as there was no work carried out on arrival. I mean just mere inspections which was already done by a previous engineer even though he left out downstairs toilet light( drenched in water)but was spotted by the engineer who came in today. Yes due to a burst pipe,which affected the electricity downstairs via flooding,I expected THINGS to get moving. It's been almost two weeks since it happened and nothing has been really done at my home except inspections which tend to slow things down . The engineer showed up between the time allocated and seemed nice but no work was carried out even though we expected WORK to have commenced by TODAY - reason for a 3 star. Hopefully my insurance company will speed things up to get things up and running so we can get our lives back. Thank you!

The 2 men was brilliant very polite and helpful and got everything working extremely quick

Simon arrived he was very polite and very efficient. He did his testing found out the problem and isolated the light until they dry out. All in all a good bloke who can bo his job. 10/10

The team arrived and explained everything. They were polite, tidy and the job was fine quickly. I'd highly recommend this series. Made easy from start to finish and excellent value for money

James arrived on time. Was polite and explained everything that he was doing. Job was done in 20 minutes.

Steve arrived on time and was courteous and communicated well. Explaining procedure and asking questions about location of unit. Clean and tidy installation. It’s just sad he had to rectify the work carried out by previous engineer.

I wish the company called the day before as 8am was very early. Not complaining though as he got the job done quickly!

Great service, efficient and friendly engineer.

They were very efficient and polite I was very pleased with the our come

Excellent service. Ollie was very thorough, efficient, professional and polite. He turned up in the hours stayed abs was very knowledgeable.

All good. Prompt and professional service