Equipo.com.au Reviews 22

Great product, fast delivery

Equip great company to deal with helped me through buying the wrong band to suggesting ones that would fit me

You can really tell a lot about a company by how they respond when things go wrong, and Becky at Equipo was awesome. I ordered over the Christmas period, and my order took a little longer than expected. Since it was urgently needed, I got in touch and Becky responded to my request quickly and genuinely seemed to care and want to put it right - she got my order sorted and it arrived the next day. Only to find I ordered the wrong size! No worries, Becky sorted it again and got my new one shipped promptly, then helped again when my neighbour mistakenly took the parcel! Right the way through, really lovely service. The videos on the site make it easy to fit the straps, and the quality is as good as the original was. Highly recommend.

I ordered earpads muff for my JBL DUET headphones 🎧 only $20 they arrived in one day I attached them with super glue they fit perfectly. The headphones now have some life left in them thanks a million equipo would recommend them.

They do not handle returns as they say they do. I ordered a watch strap, and it came in the wrong size. I wished to return it and they not only gave me only the option of getting a gift card, but I had to pay for the shipping. Awful.

Despite the first parcel going to the wrong address, Equipo rose to the occasion to ensure that I received the goods. Well done. Cable tested and good to go.

In the first place, they processed my order for a new watch band very quickly and kept me informed of it's expected delivery date. When I had a problem with the band (I lost one of the pins after only a few days) I got in touch with the company and very swiftly they send me a replacement pin. I am now happily wearing my new watch band. I highly recommend this company.

My item that was ordered on line turned up the next day which was a lot sooner than I was expecting. It took next to no time to replace the old strap with the new one and I was back up and running in no time. Thank you so much.

I placed an order for my watch strap and unknowingly ordered the wrong model for my watch. The team at Equipo were so great in helping me sort the correct strap. The delivery was overnight - so impressed! The overall service was amazing!!

Best online shopping experience in ages.
Great comms and lighting fast delivery!!

Equipo is always my first stop for a replacement strap.
An excellent range, great pricing & top customer service.

Very efficient, helpful & friendly.

Ordered at 3pm and was delivered to the north island the next morning. Absolutely blown away by the quality of the watch strap and the speed it was delivered. Fully recommend using these Equipo. Top notch service.

The Equipo team provide fantastic service and great products.
Ordered my strap Tuesday here on doorstep Wednesday am.
This company know the meaning of customer service. Cheers

Needed a fast turn around on delivery! Got exactly what I wanted and on my doorstep in quick smart time. Great customer service.

Great choice of products here … and very reasonable prices. Super fast delivery and good communication. My second experience with this company.. Totally appreciate their very good service.

I had ordered the incorrect strap for my watch. On communicating my error, the team helped me select the correct strap. I posted back the incorrect one and they posted the new strap. Communication has been great. The quality of the strap is great, would definitely purchase from here again.

I had difficulty figuring out how to assemble so I emailed my problem and got a very prompt helpful response and service

Initially, I had some issues with the strap. I shared that with the team and they responded promptly and proactively to provide support. I am so glad I upgraded the original strap to the Equipo strap. The original strap was silicone and irritated my skin to the extent I could only wear it for a few days at a time. I just wish I'd bought the Equipo strap earlier.