I love the customer service representative named Radika Deane about the fence and the fence staining service. I love her because she is so proactive on making sure everything is set up and make sure e... Toon meer
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My experience was really bad. The initial finish had posts that were not level, boards that were warped, and just general sloppy. The gaps between the boards was very inconsistent. Communicati... Toon meer
DIEGO was very polite, knowledgeable, ready to answer questions. He did a very great job explaining the differences between wood and vinyl fencing.
I just had a video estimate with Pablo from Loews. It was such a pleasure speaking with him and working with him to get my perfect fence and gate put in. Pablo was kind considerate, patient , so hel... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are building the most customer-friendly outdoor construction company. Our services include wood, chain link, and vinyl fence installation, wood fence repair, fence staining, artificial grass installation and landscape design. Our tech allows anyone to design and customize their project quote online to meet their budget and needs. Our responsive team of experts offers end-to-end project support to deliver the best value for customers. The Ergeon process makes every project transparent and hassle-free.- and over 20,000 homeowners are enjoying the outdoor spaces we've built for them! Now with over 8,000 public reviews at an average rating of 4.7, we have expanded to cover more than 32 million households.
Contactgegevens
548 Market Street, #50929, 94104, San Francisco, Verenigde Staten
- 888-374-3661
- listings@ergeon.com
- ergeon.com
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Great experience from start to finish
Great experience from start to finish. Great quality work at a fantastic price. Would definitely recommend this company!
Poor communication
I started the process the beginning of June to get my fence installed. I was given a date of July 1st for installation. When I had the video meeting nothing was mentioned about needing a permit. I just moved to this area and did not know one was required and assumed they would take care of it since it was not mentioned. The day before installation they text me saying a permit was needed so they would have to reschedule. They generously offered to obtain a permit for me with a charge of $150-$250 🙄 The permit cost $25 and took me 5 minutes to complete the application and it was emailed to me. I was told to text once I received the permit, which I did with no response. In the mean time i received several different instillation dates that kept changing. So I called and left a message for clarification. Someone did return my call by the end of the day to give me the correct date. The day of installation one guy showed up to install the fence by himself. If it was not for the great job that he did by himself I would give this experience a lower score. He worked hard and completed the fence and I love the job he did!
Mel made our viewing experience and…
Mel made our viewing experience and fence process very easy and clear for our needs! Definitely worth choosing Ergeon he was amazing during the video call.
Excellent job repairing our fence
Juan did an excellent job repairing our wood fence.
Francisco the project manger did a…
Francisco the project manger did a phenomenal job updating me on my fence installation . The fence installer did an incredible job he was very polite and very professional , he cleaned up after the fence was installed. Overall iam very satisfied with my fence that Ergeon installed…,,,,,,,
They were ALWAYS in contact with me!
They were ALWAYS in contact with me. My project manager, Francisco Rodriguez AND my job superintendent Sherils kept me up to date with scheduling when the weather was not cooperating . Great company with first rate, quality work.
Finished job looks great
Friendly people and great looking finished job.
Ergeon provided a great experience from…
Ergeon provided a great experience from start to end.
They made sure I knew every step of the process, and handled any issues appropriately.
I would highly recommend this service to others.
We had a great experience with Ergeon
We had a great experience with Ergeon. Our repair was made in a timely manner, and completed properly. Communication was great and we’re super happy with our vinyl fence repair. I would recommend Ergeon or use them again in the future.
A couple of reasons made me give them a…
A couple of reasons made me give them a five star. First working with the team to get the final design took 11 iterations due to my neighbors changing input. The team was patient working with me to get it right. Scheduling installation was easy. The installer was Josue and he did everything nicely. Nicoly was in touch during the process and helpful. The team cleaned up the site very well. The installation was beautiful and very happy with how it came out.
The crew was very polite
The crew was very polite, we went over the project before they started to make sure that everything was correct. They were a pleasure to work with. The project area was cleaned up before they left. Pleased with work.
Prompt efficient service
Prompt efficient service, communication was excellent.
Once job was scheduled the professional team when to work.
The installation of my vinyl fence was done in a timely manner. Thank you,
Satisfied customer
The job supervisor Francisco was very…
The job supervisor Francisco was very professional and prompt getting back to me . The crew was very professional and polite . Highly recommend and will be using g them again in the near future ..
Very professional and knowledgeable
Very professional and knowledgeable, took the time to listen to my concerns and genuinely cared.
Overall great experience with Ergeon
Overall great experience with Ergeon. Their initial project planning video call is very thorough and they ask the right questions to understand exactly what you want. I found that they kept in contact throughout the process so that when hiccups arose, they handled them quickly. The installers for my project were great and I'm very happy with my new fence.
Instalación of privacy fence
The project went very smooth communication with project manager was great the cost was within the budget
2 months to complete a project consisting of 35 feet of fencing.
Started the project on May 18th. Crew shows up whenever they feel like it. They "finished" on the 21st I believe however they did a shoddy installation and placed the gate in the wrong place on the porch and the fence is not seated firmly in the ground. Since then we've been waiting for the installer to get around to feeling like stopping by to correct the issue. They'll tell us a day but no time until the day comes. Sometimes they'll tell us a day and not show up. Not sure where these good reviews are coming from. They're supposed to show up today, July 14th to complete the job but I'm not counting on it. Very unprofessional, poor communications and you'd think they'd make problem customers a priority. They don't. It's a "whenever I get around to it" attitude.
Generally happy with the job although…
Generally happy with the job although it got pushed back twice. Also not sure whether or not they actually used all of the fencing I purchased upfront based on initial conversation with the rep. The crew did a nice job on the fence installation
Their communication is awful
Their communication is awful. We told them we needed a temporary fence when our fence would be taken down because our neighbors have children and pets. They said that would be handled. When the installer showed up he said he wasn't aware of putting up a temporary fence. The fence had issues after installation and is under warranty. They sent back someone to look at it but these guys just show up at a different time than we agreed upon.
Excellent initial call that utilized…
Excellent initial call that utilized camera tech to observe the site in real time, create our preferred design with a detailed explanation of the process. Great experience so far!
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