ERG Facilities Ltd Reviews 

7.411
TrustScore 3.5 uit 5

3,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Effective service. Quick appointment but very disappointed with lack of openness re charges during the call. Although my card details were quickly taken the additional charge of £135 + VAT per hour or... Toon meer

Beoordeeld met 5 van de 5 sterren

Prompt, knowledgable, skillful, courteous, friendly super-efficient response. Showed patience, generosity and kindness even leaving me some pens as I can never find any. Explained procedure clearly... Toon meer

Beoordeeld met 1 van de 5 sterren

Bumper are a load of crooks! 1) They took money from my credit card without my agreement or signature 2) Where did they get hold of my credit card details? 3) Despite me phoning in July and being assu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had an electrical breakdown.Contacted ERG from their website. Electrician booked and confirmed he would be on site within 4 hours. The guy arrived in 3 hours....sorted the problem...and even swept up... Toon meer

Bedrijfsgegevens

  1. Loodgieter
  2. Rioleringsdienst
  3. Ketel- en verwarmingsdienst
  4. Ongediertebestrijding

Geschreven door het bedrijf

ERG provide fast-response Plumbing, Heating, Electrics, Pest Control and Drainage services 7 days a week, 365 days a year Nationwide. We specialise in convenient and emergency call outs to help you get your problems and issues solved as soon as possible.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,6

Alle reviews

(7.411)

1 review in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

Delay and expensive

Were delayed a day from coming out and could not fix a problem which they had previously fixed. Then did a quote for a job which was 150% higher than I found from the first other place i looked.

2 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Arrived on time and gentleman doing the…

Arrived on time and gentleman doing the job was so kind and helpful to the customer who was in her 90s! Kept in touch with us to change appointment to another day and nothing seems to be too much for them. Excellent service.

9 oktober 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Really great service

Really great service. We had an emergency when accidently drilling through a gas pipe, and an engineer was with us within the hour. Great response and service. Their engineer was very polite and knew exactly what he was doing, and a rapid repair was made.

5 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easy to contact quick to organise…

Easy to contact quick to organise Electrican for us - we were kept updated re a small delay but Electrican arrived well within revised arrival time.Electrican identified problem very quickly and left everything in safe working order - Thank you

6 oktober 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Work well done

Unfortunately they had to cancel twice but on third go, very efficient people who came and done very quickly, polite and helpful

6 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very good service

Very good service, thank you.

6 oktober 2023
Review zonder uitnodiging
Logo ERG Facilities Ltd

Antwoord van ERG Facilities Ltd

Dear Amanda,

Thank you for the 5 star review! I am pleased to hear we were able to help, if you need anything please do not hesitate to give us a call.

Best Wishes
ERG Facilities

Beoordeeld met 4 van de 5 sterren

The first persoe did not do a…

The first person who came did not do a great job with the wasps nest but the second time around did a wonderful job and they stayed 30 minutes before they left and make sure the wasps was diey and they did .

5 oktober 2023
Review zonder uitnodiging
Logo ERG Facilities Ltd

Antwoord van ERG Facilities Ltd

Dear Margaret,

Thank you for the review. I am happy to hear we were able to help with your wasps problem.

Kind Regards
ERG Facilities

Beoordeeld met 4 van de 5 sterren

Squirrel Problem

Very affective company. Solved squirrel problem in attick. Although communications were lacking for follow up visit. I would still recommend this company.

26 september 2023
Review zonder uitnodiging
Logo ERG Facilities Ltd

Antwoord van ERG Facilities Ltd

Dear Stephen,

Thank you for taking the time to leave this review. Im glad we managed to rectify the issue for you.

ERG Facilities

Beoordeeld met 3 van de 5 sterren

Great response

Great response, and very helpful and reliable. Transparent with pricing up front but was very very expensive for a simple pull cord repair. I'd use again though if I had a more complex job

11 september 2023
Review zonder uitnodiging
Logo ERG Facilities Ltd

Antwoord van ERG Facilities Ltd

Dear Jackie,

Thank you for your review. I am pleased to hear we were able to help.

ERG Facilities

Beoordeeld met 5 van de 5 sterren

Friendly knowledgeable

Work carried out on time and advice given

4 oktober 2023
Review zonder uitnodiging
Logo ERG Facilities Ltd

Antwoord van ERG Facilities Ltd

Dear George,

Thank you very much for leaving this review. We are happy we could help.

Best Wishes
ERG Facilities

Beoordeeld met 1 van de 5 sterren

Scam be aware all engines out there…

Scam be aware all engineer out there they not paid me for jobs over a year total off £8000 every time I phone they are not answering my phone call, when they do they make up excuses to be paid and doesn't happen

17 mei 2023
Review zonder uitnodiging
Logo ERG Facilities Ltd

Antwoord van ERG Facilities Ltd

Dear Ahmed,

I have passed this over to the relevant department for you.

Kind Regards
ERG Facilities

Beoordeeld met 5 van de 5 sterren

Good communication

Good communication. Quick response. Great engineer

3 oktober 2023
Review zonder uitnodiging
Logo ERG Facilities Ltd

Antwoord van ERG Facilities Ltd

Dear William,

Thank you for the great review! I am pleased to hear you are satisfied with the service we have provided.

Best Wishes
ERG Facilities

Beoordeeld met 5 van de 5 sterren

Water leak

Engineer fixed problem quickly and efficiently excellent customer service.

3 oktober 2023
Review zonder uitnodiging
Logo ERG Facilities Ltd

Antwoord van ERG Facilities Ltd

Dear Phil,

Thank you so much for the 5 star review! If you need us again please do not hesitate to call.

Best Wishes
ERG Facilities

Beoordeeld met 5 van de 5 sterren

Efficiency and professionalism

3 oktober 2023
Review zonder uitnodiging
Logo ERG Facilities Ltd

Antwoord van ERG Facilities Ltd

Dear Caffe Vineria,

Thank you so much for leaving us a 5 Star Review!

We are very happy we managed to rectify the issue for you.

Best Wishes
ERG Facilities

Beoordeeld met 4 van de 5 sterren

Good service

Good service - only booked a few days before. Worked efficently & sorted problem out.

2 oktober 2023
Review zonder uitnodiging
Logo ERG Facilities Ltd

Antwoord van ERG Facilities Ltd

Dear Rachel,

Thank you for the review! I am happy to hear you are pleased with the service.

Best Wishes
ERG Facilities

Beoordeeld met 4 van de 5 sterren

A man and lady attended a leak at my…

A man and lady attended a leak at my elderly father,s apartment. They came within the time specified and my father said they were both polite and informed him at all times of what was occuring . Job finished well and leak fixed .I understand you don,t charge a call out fee but feel the hourly rate charged is excessively high . I,m sure you don,t pay your employees £135 p.h.

29 september 2023
Review zonder uitnodiging
Logo ERG Facilities Ltd

Antwoord van ERG Facilities Ltd

Dear John,

Thank you for the review! I am pleased to hear you are satisfied with the service we provided.

Best Wishes
ERG Facilities

Beoordeeld met 1 van de 5 sterren

Bumper are a load of crooks

Bumper are a load of crooks! 1) They took money from my credit card without my agreement or signature 2) Where did they get hold of my credit card details? 3) Despite me phoning in July and being assured my money would be returned and their chasing for the monthly amount of £88.73 would stop, they continued to chase by phone, texts and emails almost on a daily basis 4) Sytner owners of CarShop Norwich eventually got involved and agreed to refund all the money Bumper had taken.

26 september 2023
Review zonder uitnodiging
Logo ERG Facilities Ltd

Antwoord van ERG Facilities Ltd

Dear Terry,

Thank you for leaving a review but i dont think you have the correct company. We are an Emergency Maintenence Company. We do not deal with vehicals.

I hope this helps.

ERG Facilities

Beoordeeld met 5 van de 5 sterren

Prompt and excellent service for a wasp nest extermination

I rang ERG about booking them for a wasp nest removal asap from my attic. They arrived at my house within the hour, a gentleman explained fully about what was involved to put my mind at rest. Within the hour he was finished.

2 oktober 2023
Review zonder uitnodiging
Logo ERG Facilities Ltd

Antwoord van ERG Facilities Ltd

Dear Mr Marsh,

Thank you for the positive feedback! I will pass on your comments to the technician.

Best Wishes
ERG Facilities

Beoordeeld met 5 van de 5 sterren

Electric guy turned up after about an…

Electric guy turned up after about an hour's wait a really nice guy, explained everything and did a really nice job,would definitely recommend ERF facilities ldt.

30 september 2023
Review zonder uitnodiging
Logo ERG Facilities Ltd

Antwoord van ERG Facilities Ltd

Dear Christopher,

Thank you for the 5 star review! I am pleased to hear you are happy with the services.

Best Wishes
ERG Facilities

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer