Bike was delivered quickly and seemed to be in perfect condition! After putting it together myself, the front disk brake did not work properly. I tried to fix myself however I did not want to create a... Toon meer
Bedrijf heeft geantwoord
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I had previously purchased my e bike from this eriks location and I was in need of splash guards and a bike rear mount. Knowing exactly what I needed but without the desire to go online and do it my... Toon meer
The Batch eBike arrived quickly and undamaged via FedEx. It was thoroughly protected with foam and bubble wrap with no paint scuffs. And it was easy to assemble. The price was outstanding including th... Toon meer
There was a misunderstanding about an aspect of an ordered bike and Erick’s handled it very well and got me exactly what I wanted
Bedrijfsgegevens
Geschreven door het bedrijf
Contactgegevens
550 Kasota Ave SE, 55114, Minneapolis, MN, Verenigde Staten
- 952-351-9148
- help@eriksbikeshop.com
- eriksbikeshop.com
4,4
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Customer service responds quickly. Floor Model.
Customer service responds quickly.
Nice website and large variety of products.
Bought a "new" bicycle, but they did not disclose it was a floor model.
Pre purchase I asked if this was a new bike and not a floor model and they said yes.
Bike arrived and it clearly looked like it had been used. It had multiple cosmetic issues especially on the handle bar and some scuffs on tire walls, rims.
After communicating my dissatisfaction they did acknowledge it had been used multiple times for customers rides to try, which explained the dirty tires.
I was not happy and politely asked for a partial refund to my card but the best they could do was store credit of a decent amount after I protested enough.
I would have never bought a bicycle online, but the model I was specifically looking for was only available on this site and I trusted it would be a super easy experience.
28 februari 2026
Antwoord van ERIK'S Bike - Board - Ski
Hi Carlos, thanks for the review. We’re sorry to hear about this.
All of our bikes are for sale on our retail sales floor and may be test ridden by potential customers as well as handled in transit or while being prepped for shipping. We do thoroughly inspect, tune, and clean bikes prior to shipment so we are disappointed to learn about the cosmetic blemishes and dirt on the tires with your bike. This is not up to our standards for bike delivery. Due to this, we did offer a pre-paid return label and a full refund if you didn’t want to keep the bike, or a gift card for future purchases if you chose to keep the item.
We do hope you enjoy the bike and please don’t hesitate to reach out for any additional support we can offer. Thanks!
Crushing bike price
Crushing bike price, I ordered wrong size bike, called support and they got me set straight immediately, phenomenal customer service!
22 maart 2026
Responsive
Quick shipping. Quick turnaround on size exchange with no hassle. Thanks, guys.
29 maart 2026
Thank you so much for the great price…
Thank you so much for the great price on the snowboard and for the fast and safe delivery.
23 maart 2026
Awesome transaction
Awesome transaction. Chatted online to confirm they had what I needed. They shipped it quickly. Definitely will shop with them again.
21 maart 2026
Customer service was great
Customer service was great and received the bike by shipment very quick! Highly recommended. Pricing is matched and the same
Nationwide after checking.
17 maart 2026
Antwoord van ERIK'S Bike - Board - Ski
Thanks, Mike!
We hope you enjoy your new bike.
Eriks business review
Quick turnaround, totally professional, understanding when having to make order adjustment
10 maart 2026
Knowledgeable customer service…
Knowledgeable customer service representative was able to give me a great price on what I was looking for.
2 maart 2026
Fast Shipper!
1 maart 2026
Erik and Chuck stellar customer experience!
Erik and Chuck, the new leader at their soon to be open Fort Myers location went above and beyond helping me with an e-bike purchase. Good job Erik the Bike Man and Chuck. Love my new Aventon Pace 4.
28 februari 2026
Great value and customer service in…
Great value and customer service in store was top notch!!!
25 februari 2026
All Good !
Great shipping, available online service, and good stock and prices. I am convinced.
24 februari 2026
Great and fast servjce
18 februari 2026
Antwoord van ERIK'S Bike - Board - Ski
Thanks for the review! We're glad to hear you had a great experience.
10/10
Excellent variety of products and prices were great! Response time was very fast and they helped me correct an error I made. Super accommodating! I received my order in just a few days. Highly recommend!
17 februari 2026
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