ERIK'S Bike - Board - Ski Reviews 1.831

They answered my questions before purchase, shipping was prompt, and the jacket was as expected.

It started with my search for new ski boots. The associate at Eriks in Rochester MN was very helpful. The store did not have what I was looking for but the associate discovered that the website did. I now have a great pair of boots and new skis, the best I have ever owned and got it on sale! Very happy.

You had the boots that I wanted and made the arrangement to ship them to me without delay!!

Great prices and communication.

Quick delivery's and returns.
Good pricing.
Nice quality.
What you would expect from a great company.

Everyone was so nice that I reached out to. I ordered a coat that didn’t fit right and they exchanged it before I even sent the other one back! I love the new coat and, because of the immediate exchange it came before my trip.

Great price and product.

Overall experience was good. A couple hiccups with incorrect items but they were fixed immediately. Will shop again <3

The wrong skis were sent originally, but Andrew was very quick to solve the y

Good product good price and the customer service and Sales Support were excellent. No problems.

Exceptional service, price match, so helpful and kind! A huge shout out to Joe who helped me move on from my 90’s skis and gave me excellent advice - without being pushy and Ben who got my skis in and out for adjustment before the big freeze! Sitting at the ski lodge now LOVING MY NEW FISCHER CURVE’S!! 💗💗💗

Very informative and exactly what I wanted to buy

Ordered a children’s helmet~ sent the first one back because you sent the wrong one. It was also marked down with the sticker attached to the box for $59.99-I paid $72. Called and asked about discount and you wouldn’t honor the sale price. Ordered a 2nd helmet to try to get the correct one, which was discounted to $67 but had to pay full shipping of $15, received the 2nd helmet which was the wrong color AGAIN!! Keeping that one because I am tired of losing money to Erik’s and never getting what I actually ordered!!! Won’t shop with them again!

First pair shipped to house less than 3 days, didn’t fit so I exchanged them and the new ones got here faster than the first pair somehow. Great consumer service.

Nice bike and it came with all of the manufacturer’s manuals. Bike was in very good condition but the rear derailleur cage was bent. Communications were excellent. Somehow the “new” bike showed 135 miles on the motor odometer and 3 charge cycles on the battery?

quick shipping, amazing customer service!

The front wheel arrived dented. I filed claim. I don't know why I need to file a claim. That should be bike shop's job to their vendor/manufacturer. Bike arrived damaged should be replaced without question from the customer. This is ridiculous.

Fast, friendly service.