ERIK'S Bike - Board - Ski Reviews 1.831

TrustScore 4.5 uit 5

4,4

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Beoordeeld met 3 van de 5 sterren

Bike was delivered quickly and seemed to be in perfect condition! After putting it together myself, the front disk brake did not work properly. I tried to fix myself however I did not want to create a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had previously purchased my e bike from this eriks location and I was in need of splash guards and a bike rear mount. Knowing exactly what I needed but without the desire to go online and do it my... Toon meer

Beoordeeld met 5 van de 5 sterren

The Batch eBike arrived quickly and undamaged via FedEx. It was thoroughly protected with foam and bubble wrap with no paint scuffs. And it was easy to assemble. The price was outstanding including th... Toon meer

Beoordeeld met 5 van de 5 sterren

There was a misunderstanding about an aspect of an ordered bike and Erick’s handled it very well and got me exactly what I wanted

Bedrijfsgegevens


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4,4

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Problem-solving was quick.

Problem-solving was quick.
Tracking was awesome.
Delivery was fast.

3 december 2025
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Beoordeeld met 5 van de 5 sterren

Speedy Delivery

Shipment was fast and reliable, love the products and service will buy more later

2 december 2025
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Beoordeeld met 5 van de 5 sterren

quick processing and shipping

quick processing and shipping - good price for product.

29 november 2025
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Beoordeeld met 5 van de 5 sterren

Fast delivery!

2 december 2025
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Beoordeeld met 5 van de 5 sterren

Fast prep and shipping

Not only did Erik’s have some amazing sales on snowboards but the shipping was extremely fast. Great service will definitely buy from them again.

2 december 2025
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Beoordeeld met 5 van de 5 sterren

Great price and fast delivery

Great price and fast delivery. Better than expected on all fronts.

30 november 2025
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Beoordeeld met 5 van de 5 sterren

100% satisfied!

User friendly, processing was timely, product received as described. Success in my book!

1 december 2025
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Beoordeeld met 1 van de 5 sterren

Very disappointing customer support

Very disappointing customer support. I reported an incorrect shipping address the same day I placed my order and was told to wait until FedEx picked it up. Once it did, I was told nothing could be changed. FedEx confirmed only the shipper could fix it, but the store refused to help. Poor communication and no real resolution.

1 december 2025
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Antwoord van ERIK'S Bike - Board - Ski

Hi Steffano, very sorry to hear about the issue with this shipment. It looks like by the time you contacted us, the shipment had already been created so we couldn't edit the shipping address. I do see the package now shows as delivered. If you did not get the address sorted out, please reach out to webservice@eriksbikeshop.com and we will assist in getting this resolved.

Thanks, Graeme.

Beoordeeld met 2 van de 5 sterren

Responsive but shipping fees are too high

Customer service in chat is responsive. Website has some issues but they helped me override and place the order.

Unfortunately, shipping cost was high - 35% of the cost of the item, and they shipped me mismatched pairs. When I contacted them, I need to pay for return shipping as well as additional shipping charges to ship out the right thing - total shipping cost of the exchange was more than what I paid for the item.

29 november 2025
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Hi, thanks for taking the time to leave a review and very sorry to hear about the issue with the bindings. It sounds like there may have been some confusion related to return shipping for the mismatched bindings. We will absolutely cover that as it was an error on our end. If you haven't already got this all sorted out, please email us at webservice@eriksbikeshop.com and we will get this resolved without you paying any extra shipping costs.

Thanks, Graeme.

Beoordeeld met 5 van de 5 sterren

I received my new studded bike tires…

I received my new studded bike tires very quickly and ready to mount. Unfortunately the bike they will go on hasn’t arrived yet. But Eric’s Bike did their part perfectly!

29 november 2025
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Beoordeeld met 5 van de 5 sterren

Chat help was great

Chat help was great! Super fast shipping! Thanks again

28 november 2025
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Beoordeeld met 5 van de 5 sterren

I could not find a jacket until I saw…

I could not find a jacket until I saw it on your computer page. I was trying to purchase the jacket and had a problem. I called the store and got awesome customer service, got sent a link to purchase my jacket and shipping was really fast!! Thank you!!

26 november 2025
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Beoordeeld met 5 van de 5 sterren

The way it should be

Went the way it should.

26 november 2025
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Beoordeeld met 5 van de 5 sterren

Great

Great, thank you for your quick response and shipping!

25 november 2025
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Beoordeeld met 5 van de 5 sterren

Great price and customer service

I found the bike I have been searching for for months at a great price, and they shipped it the very next day, packaged nicely and in great shape.

21 november 2025
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Thanks for taking the time to leave a review. Hope the new bike works great for you!

Beoordeeld met 5 van de 5 sterren

My best experience buying a bike ever

My best experience buying a bike ever, I truly recommend this company. They’ll make your experience amazing!.

21 november 2025
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Thanks for taking the time to leave a review. Hope the new bike works great for you!

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