Esandrovale Reviews 71

The dress I ordered was not as pictured on the website. They do not supply return labels. The tracking number is needed to initiate a return through Dragonfly, and it's conveniently invalid since they only process returns from Amazon. Don't buy from this company.

Alex was very helpful & understanding with my issue. Problem solved & looking forward to add to the collection. Thank you

Alex, was quick to respond and adjust my order. I am happy with the quality of the clothing and services provided.

Clothes are shite company is run from China there is no uk customer support line how come they are allowed to sell in uk I am still waiting on return address so I can post it back for refund i am being asked to post back to China which is costing me almost the same as clothes.
Clothes are not as seen so I should have been refunded according to online rules of shopping I am getting round answers and Clothes have Chinese writing material feels cheaper than Primark
Order number is 12956 order arrived two weeks after

Their customer service was very thorough when I had questions. The products arrived quickly and were pretty nice!

Would give 0 stars if I could. Even for mass produced garbage, this was bad. Sizing was completely off, products were unfinished and materials were the worst quality. I could have made better clothes and I can’t thread a sewing machine.

Excellent customer service on a return. Thank you so much for making this super easy. Highly recommended.

The customer service was amazing. I ordered two pairs of the Alessandro pants and the signature polo. All for a great price and reasonable quality. I received my order and realized i ordered all small items. I was relieved when the quick responses from the customer service sent me another order of everything i purchased as medium sizes for free.

I joined this project as an affiliate and promoted their products in good faith. However, even though the payout deadline passed a long time ago, I still have not received my commission. I have contacted the support team multiple times but have not received a clear explanation or any concrete resolution. This experience has been very disappointing, and I hope the team will address this issue in a transparent and fair manner.

Commande reçue après plus d’un mois d’attente alors que le délai annoncé était de 3 à 5 jours.
En plus du retard très important, la qualité du produit est décevante et ne correspond pas aux attentes ni à la description.
Expérience globalement négative, je ne recommanderai pas.

I would put zero stars but it wouldnt let me, this website i a complete scam you can spend your money with them and they give you nothing in return, you contact them for a refund and they refuse claiming its been dispactched with no tracking details, still waiting after about 2 weeks now i have now decided to leave this review in the hope no one else will fall for this scam

Great quality for the price. Their polos fit nice, and they make my upper body look great.

Shoes as purchased not even close to description. Truly terrible quality and ill fitting. Obviously cheaply mass produced with split insides when supposed to be new and feel wholly misled. Also took way longer to ‘ship’ than stated. I won’t be wasting any more money with this company

Beautiful clothes and excellent customer service!

I bought a slim fit pants that didnt fit at all and the very quick and nice Support Provided by Alex helped me Out a lot. There is No issue about getting Something different If you dont Like the Item you bought. He placed the new Order for me and I will be buying again soon enough.

Great Customer Service
Excellent Products

excellent commercial response to problem encountered (size) : very reactive, personalized (not an avatar) , and generous

Excellent customer service. I love their signature polo, and it was delivered pretty fast. I needed a size up, and they gave me a free replacement, and I even got to keep the original one!

Temps de livraison non respecter, supérieur à 3 semaines au de 3 à 8 jours ouvrés annoncés initialement, produits venant de Chine, qualité très médiocre, rien à voir avec le style Old Money. beaucoup trop chers!!