Escape Hot Tubs Reviews 

Have used Escape for a few bits since we moved to the area last year and they've always been cordial and honest, never tried to oversell or push any additional products unnecessarily. Really polite and very professional.

I was booked in for my first hot tub service, I was kept up to date with when they would arrive, the engineer was professional and polite - excellent service

Very helpful part ordered and invoiced promptly. Ring you when parts arrived. Very pleased with service

No matter the circumstances the team are always there to help, great experience.

Always helpful whenever you contact. The service engineer was very polite.

Thank you Escape Hot Tubs, already seeing a difference in cost of running on my energy provider app. I would highly recommend your company & service to any hot tub owners. Your engineers were fantastic, Sue was lovely & nothing was too much trouble.
#escapehottubs

Fantastic service and quick delivery. Didn’t have my item in stock but sent the upgraded version FOC. Customer service at its best.

Brilliant service and worked through the pouring rain.

Great company to buy from, customer service is exceptional.

Always a good service at a reasonable price

Very knowledgeable sales team, no questions left unanswered, always on hand for info and advice. No pressure salespeople when looking at product. Great installation team. Clearly well trained and polite guys. A real pleasure dealing with this company.

We thoroughly enjoy our hot tub. Form initial purchase everyone bar none was fully focussed on our total satisfaction with our hot tub.
Just had our 12 month service and agin. Brilliant.
Keep it up. What a great business to deal with and one that we would recommend.

Good communication and punctual arrived on time and serviced well

Brilliant people nothing to much always do a good job

This is the second time they have serviced my hottub now and both times they did a great job would recommend

Heat pump fitted.Great Service from start to finish, shout out to the install guys arrived on time did a great job, I Would definatley recommend this company.
Thank you all at Escape hot tubs

Guys were amazing, Chris and Ryan kept us updated prior to the visit. They had a slightly later start but informed us well in advanced. Serviced the tub as per previous years, installed the insulation that looks so simple on paper but watching the effort required I would not recommend trying yourself. The difference on one night was massive. Temperature drop of only 3 degrees when the outside temperature was down at 5 or below. Normally it was be closer to a 10 degree drop. Then proceeded to install the ASHP. Explained how it all worked and interacted with our tub. The whole job was a long days work. But when the evening drew in they finished the job and left the garden cleaner than they started. It was a pleasure to watch them work and chat to them during the day.

Great communication from sue and the team arrived on time great service to the hot tub well done guys

A couple of years ago I bought a tub from these guys and recently had a ASHP fitted by them…. From start to finish they were brilliant, very knowledgeable and extremely efficient. From the guys in the office to the installation team everyone worked above and beyond….. I have no issue in recommending this company to anyone, you will be in good hands.