I ordered a custom piece through their website. They were always slow to respond. Then they stopped responding back. I found them on Etsy and they responded back. When I asked for a refund they stoppe... Toon meer
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Support could use help. Order was fine, ring was cool - however, their sizing methodology was off (I followed their directions), which meant that I got a ring that is huge/massive and doesn't fit on a... Toon meer
The product has not arrived and they won’t send me a verification code so I can verify my email so I can make an account so I can track the order
I recently had the opportunity to purchase a ring that has, without a doubt, exceeded all my expectations. From the moment I saw it, I knew it would be an exceptional piece in my collection, but I had... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Espada Silver is a renowned jewelry brand that offers exquisite handcrafted sterling silver and gold jewelry pieces with a contemporary touch. Espada Silver’s stunning collections include a range of jewelry designs that are perfect for any occasion. From casual everyday wear to elegant evening events. Each piece of jewelry is carefully crafted by skilled artisans using traditional techniques, resulting in unique and timeless pieces that are both durable and beautiful. In addition to Espada Silver’s extensive collection of jewelry, Espada Silver also offers personalized services for customers who want to create a truly one-of-a-kind piece. Espada Silver’s team of skilled designers and craftsmen work closely with clients to create bespoke designs that reflect the their individual style and taste. Espada Silver is a brand that stands for excellence, craftsmanship, and timeless beauty.
Contactgegevens
1039 S Lytle St, Apt 202, Chicago, 60607, Chicago, Verenigde Staten
- 5457460399
- info@espadasilver.com
- espadasilver.com
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It was wrapped beautifully and my…
It was wrapped beautifully and my boyfriend loved his ring!
Exactly what I ordered
The ring that arrived was exactly what I ordered. It looked just like its picture. It also arrived super fast. Thank you so much!
Love it
It was so perfect I couldn’t wait for Valentine’s day. So i didn't lol. I also got engraving on it and it makes it just that much more special. Beautiful work and my partner loves it.
Amazing company
Really quick ship time for an amazing quality item thay fits perfectly
Lord of the Rings winner!
I am a huge fan of LotR, this ring is waay cooler than the one WETA or Noble Collection make! It was sized perfectly and is a great addition to my memorabilia. The snake scale detail is so intricate, i am very impressed.
The picture advertised was very crisp…
The picture advertised was very crisp but the definition of the Bison head is definitely less define.
See previous write up
Quality
The quality of the ring i ordered was out of this world. It feels like handmade just for you. Great.
Thank you so much...
Great customer service,fast shipping and the quality of this necklace and pendant is the best I have ever seen. Couldn't be more satisfied with my order. Thank you so much!
I got this ring for my soon to be…
I got this ring for my soon to be husband as a wedding band and it is gorgeous. We both love the ring. Very well made and clean. The only issue is that I got him a size 13 which is the correct size, but it's a bit too small, so he can not use it. I don't know if we were sent the wrong size or what happened. Maybe size up?
Is as advertised
It is as advertised. The ring is real silver with 925 stamp. The gold plate doesn't look as shiny in the picture but still not bad. I doubt it is real gold plated, more likely to be brass or something. Shipping was pretty fast.
Customer service is laughable
I would love to give 5 stars because the piece I received is excellent and was exactly what I wanted, but there were issues with the process. The communication process wasn’t even terrible, it was non-existent. I put I. My order had a “special request” which was a mirror type of finish I wanted with the direction that if it was possible for them to polish it to email me and let me know. I was never emailed. Then I was sent a tracking number which was from a package in another country. This made me nervous to it being a drop shipping scam which made me reach out with my concerns. 1.) I just wanted the answers to if my polished finish was being fulfilled. 2.) where the item was and if it could be delivered on time. I got no answers except for snappy kind of rude “lol bro it’s the middle of the night here leave me alone I’ll deal with you tomorrow” which I really don’t care what time it is for them so I don’t know why they thought I would care. I just needed answers. Then they offered to FaceTime me because I asked if it was a scam?? Not very professional I just needed my questions answered. Again I like to give credit where credit is due, I think the piece of jewelry is acceptable and nice but Espada Silver isn’t a great company to work with. Hope this review is helpful to others.
Even during Exceptional Personal times...
Even in the middle of personal family matters they still managed to deliver an exceptional product! Hats off!! Loved the packaging my package was delivered in! The Box and velvet bag are lovely! Thank You So Much!!
Great looking piece
Great looking piece. They were also very helpful with return process when I wanted to get a different size.
The ring was hollow in the middle and…
The ring was hollow in the middle and therefore the ring would not sit on my finger properly. And the material seemed like pewter, tin , bronze and light silver. So not impressed at all !!
Great ring only thing I don't like is…
Great ring only thing I don't like is there are very sharp and pointy pieces on the top of the ring it's even hard to get into a pocket
Great anniversary present
I ordered a ring for a very large finger. It came out perfect! Not only was the ring design perfect but the fit was perfect for a very large person. Great quality and has a heaviness and sturdiness to the make. I am beyond thrilled with my purchase.
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