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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

After trying several different brands, Essentials360 proved to be the best brand for fit and comfort. They are also reasonably priced. The customer service people are outstanding. The auto-ship ass... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Been a customer for about 3 years, after trying about every incontinence brief on the market. Essentials 360 Security Plus are comfortable and keep me dry day and night. Other briefs made me itchy b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

It was not clear that I had signed up for a subscription when I bought a sample pack. When I tried to return the subscription order of 5 packs that cost $70 they would not provide shipping, so it wo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

i have been using Essentials360 products for almost 5 years. having tested many of the adult diaper products, I have concluded that 360 products are the finest on the market. The diapers keep me comfo... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

68 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Steady dependable deliveries

Steady dependable deliveries. Willing to adjust deliveries based on usage. Very friendly, helpful and willing to help out.

1 mei 2026
Review zonder uitnodiging
Logo Essentials360

Antwoord van Essentials360

Thank you for your positive comments. We are glad that you are able to get what you need, when you need it and that our Customer Service team experience has been positive.

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, good product - very absorbent, and comfortable.

1 mei 2026
Review zonder uitnodiging
Logo Essentials360

Antwoord van Essentials360

Thank you for your review. We are happy the products are working for you.

Beoordeeld met 5 van de 5 sterren

Soft and non chafing

Soft and non chafing. Really holds a big leak.
No more Depends for me!

1 mei 2026
Review zonder uitnodiging
Logo Essentials360

Antwoord van Essentials360

Thank you for your positive review. We are very happy that our products are providing you security and comfort.

Beoordeeld met 5 van de 5 sterren

It is all about confidence with me

It is all about confidence with me. Essentials products work. I know I will be dry and that there be no mishaps. Well, maybe it’s about the fit. They fit better and provide comfort like no other brand. Did I say it’s all about customer support? Impeccable!

2 mei 2026
Review zonder uitnodiging
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Antwoord van Essentials360

Thank you for your review. Confidence and the freedom it provides are the gold standard for products in our category. We are so happy the products are working for you and that you are getting what you need from our Customer Service team.

Beoordeeld met 5 van de 5 sterren

I have been ordering from Essentials360…

I have been ordering from Essentials360 for just about a year now. The product is great. The price is the best that I've been able to find. The service over the phone is always cordial. It's nice to be able to order and automatically have it sent. I also can change my orders whenever I want.

2 mei 2026
Review zonder uitnodiging
Logo Essentials360

Antwoord van Essentials360

Thank you for your review. We're happy that you are having good experiences with our product and Customer Service team.

Beoordeeld met 5 van de 5 sterren

The absorbency of the product is…

The absorbency of the product is amazing compared to competitive brands. The customer service is outstanding!

1 april 2026
Review zonder uitnodiging
Logo Essentials360

Antwoord van Essentials360

Thank you for your review. We do extensive 3rd party laboratory testing to ensure that we are providing very high absorbency volume and rate in our products. We're glad that they are working for you.

Beoordeeld met 5 van de 5 sterren

Best undies out there

My mother is 94 years old and 2 years ago started wearing what we call undies we don't call them diapers we call them undies she tried every brand out there I saw these we ordered them and she has never gotten anything else she absolutely loves these they're Dependable they keep her dry and when there's the bad mess it stays in the end it does not run down her legs so we absolutely love this product and would recommend it to anybody and everybody.

2 april 2026
Review zonder uitnodiging
Logo Essentials360

Antwoord van Essentials360

Thank you for the positive review and comments. We are very happy that our products are working for your mother.

Beoordeeld met 4 van de 5 sterren

Redesign needed

Adult diapers need to be made more like baby diapers. They have blow out areas front and back, not just on the sides. When in a recliner or in bed urine runs right up a patients back, wetting the outside of the diaper, clothes, and blankets. It’s horrible.

Please buy some baby diapers and copy their design.

30 april 2026
Review zonder uitnodiging
Logo Essentials360

Antwoord van Essentials360

Thank you for your review. We have forwarded your comments to our Product team for their visibility.

Beoordeeld met 5 van de 5 sterren

I gain a lot of Peace of Mind by using…

I gain a lot of Peace of Mind by using Essential 360 for my personal needs.
Their products arrive on time and in perfect condition. Thank you for your service and product.

2 mei 2026
Review zonder uitnodiging
Logo Essentials360

Antwoord van Essentials360

Thank you for taking the time to post your review. We are very happy that our products and service is working for you.

Beoordeeld met 5 van de 5 sterren

I have been using Essentials360 for almost five years…

i have been using Essentials360 products for almost 5 years. having tested many of the adult diaper products, I have concluded that 360 products are the finest on the market. The diapers keep me comfortable and assured that I can make it for several hours without worry. The delivery service is prompt and the customer service agents are congenial and helpful whenever I may have an issue.

2 mei 2026
Review zonder uitnodiging
Logo Essentials360

Antwoord van Essentials360

Thank you for your positive review. Your experience is exactly what we strive for.

Beoordeeld met 4 van de 5 sterren

My experience has to do with shipping…

My experience has to do with shipping and delivery. I have high reviews for the adult diapers from here.
I have stayed with Essentials 360 for the quality of their products. I haven’t found a single product better for urinary incontinence. I have tried about 8 products and stay with the vendor.
I just wish the shipping would get better.

1 mei 2026
Review zonder uitnodiging
Logo Essentials360

Antwoord van Essentials360

Thank you for your positive comments. Please let us know if we can help in any way.
Update 5/4: Thank you for your communication while we figured out what happened. We understand that one delivery was delayed by one of our carriers. We are sorry that happened. We believe we have you on the correct schedule going forward, but please let us know if there are further issues.

Beoordeeld met 1 van de 5 sterren

I ordered from a flyer a special deal

I ordered from a flyer a special deal. Lady was friendly. And I ordered the “special”. They NEVER told me this was an automatic monthly order.
Lo and behold received a whole order the following month. no return possible. I immediate
Y called no return possible I could. Wil it back for $71.00
According UPS store. Called AMEX to report the situation, it been months now. My$154,87 was never credited, still have 2nd box home,unopened and waiting to hear from them. Very unhappywith the Company 360
Essentials.

2 mei 2026
Review zonder uitnodiging
Logo Essentials360

Antwoord van Essentials360

Thank you for your review. We are investigating and will reach out shortly.
Update 5/4: Thank you for being in contact with our Customer Service team. Our understanding is that the charge-back is in process. Please let us know if there is anything further we can do regarding your order.

Beoordeeld met 1 van de 5 sterren

I was never informed of a recurring…

I was never informed of a recurring subscription. Not happy. Plus Fit Rights are better and Appends far superior.

26 maart 2026
Review zonder uitnodiging
Logo Essentials360

Antwoord van Essentials360

Thank you for your review. We are investigating and will reach out shortly.

Beoordeeld met 3 van de 5 sterren

They are as absorbent as those I get…

They are as absorbent as those I get from dollar store.. loose around leg.. soft./

27 april 2026
Review zonder uitnodiging
Logo Essentials360

Antwoord van Essentials360

Thank you for your honest review. We test our products against department store brands and aim for absorption volumes and rates that exceed what you can get at the store. We will forward your comments to our Product team for their visibility. You can also contact our Customer Service team for further recommendations on sizing and product alternatives.

Beoordeeld met 5 van de 5 sterren

My experience

The pads work great for me. They do everything they promised.

2 mei 2026
Review zonder uitnodiging
Logo Essentials360

Antwoord van Essentials360

Thank you for your positive review. We are very happy that our products are working for you.

Beoordeeld met 3 van de 5 sterren

Why I use 2 different types.

I use these and depends for several reasons, Yours has a long pad. I have a bladder problem plus I can loose bowels from the med's that I am on. I find yours help me when that happens

Depends has a short pad, however seems to contain my pee problem better then yours..

2 mei 2026
Review zonder uitnodiging
Logo Essentials360

Antwoord van Essentials360

Thank you for your honest review. We've forwarded your comments to our Product team as they oversee our 3rd Party, independent laboratory testing and will be interested in your experience.

Beoordeeld met 4 van de 5 sterren

Compared to Depends

Compared to Depends, Essentials are very good. Will buy again if needed.

15 april 2026
Review zonder uitnodiging
Logo Essentials360

Antwoord van Essentials360

Thank you for your positive review. We strive for high functioning and high quality products.

Beoordeeld met 4 van de 5 sterren

Happy

We have tried many different brands. My husband prefers the gray ones. They fit better and are not to bulky. Plus like ordering by mail and abke ro talk to a real person if necessary.

2 mei 2026
Review zonder uitnodiging
Logo Essentials360

Antwoord van Essentials360

Thank you for your review and comments. Please let us know if we can help in any way.

Beoordeeld met 5 van de 5 sterren

Essentials360 delivers high quality products

Soon I will celebrate three years as a grateful and happy customer of Essentials 360 since early 2023 to now,
May 2026. After being a repeatedly unhappy customer of Drug store brands, I took a chance that any increase in the price would be worth it-- a very wise decision. As I age (I'll soon be 89 yrs old) Essentials agents on the phone have helped guide me with making choices from the wide array of products to meet my changing needs. They always are unrushed, listen respectfully and give thoughtful advice. The choice of products often involves new products that for me have been timely- such as the Booster Pads that I now add in the middle of the night when I need extra absorbency to stay dry through the night. Additionally, not once since becoming an Essentials customer has my delicate tissue become irritated by any product I have used. What Essentials claims, they deliver-- in the products and to the home! I remain a grateful, happy customer.

2 mei 2026
Review zonder uitnodiging
Logo Essentials360

Antwoord van Essentials360

Thank you for your review. We appreciate your positive comments on our products and Customer Service team. Your experience is exactly what we hope for and work for every day.

Beoordeeld met 5 van de 5 sterren

Great

Great, useful!!

2 mei 2026
Review zonder uitnodiging
Logo Essentials360

Antwoord van Essentials360

Thank you for your review. We're very happy that our products are working for you.

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