We had a face to face online meeting today with Andrew Ford. He was an excellent professional and took the time to talk through all our options to update our wills. Thanks to his great communication s... Toon meer
Bedrijf heeft geantwoord
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Like most people, getting started on sorting out our affairs was always something to be done at a later date. When we finally got round to it, we were lucky enough to deal with Stuart Jenki... Toon meer
Bedrijf heeft geantwoord
Andrew Ford was so helpful and friendly. Nothing was to much trouble and he was so thorough. He really put us at ease during our consultation. His knowledge really helped clarify what we needed from o... Toon meer
Bedrijf heeft geantwoord
I had inadvertently delayed arranging a Will for some years. Having used Co-op many years ago for savings/pensions etc., felt they may be a trustworthy company. I was delighted to have this reaffirme... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Formerly called Collective Legal Solutions, we are part of the Co-op Group and provide legal, estate and later life planning services, with home visits available nationwide.
Co-op Estate Planning
Geschreven door het bedrijf
- Championing a better way of doing business for you and your community
- As part of the Co-op Group, the UK’s largest mutual business, we are owned by our millions of members. We believe in working in an ethical and responsible manner based on traditional Co-op values, placing openness, honesty and caring for others at the heart of everything we do.
Contactgegevens
Verenigd Koninkrijk
- 0800 110 5221
- info.estateplanning@coop.co.uk
- estateplanning.coop.co.uk
4,9
Uitstekend
6K reviews
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We spoke with Joshua Lacy who was very…helpful
We spoke with Joshua Lacy who was very helpful & informative. Everything was discussed in detail & our questions & wishes were dealt with and answered to our satisfaction. We would not hesitate to recommend Joshua & Co-op Estate Planning to our friends & family.
29 juli 2026
Review zonder uitnodiging
Antwoord van Co-op Estate Planning
Dear Carol
Thank you for your kind feedback. We are so pleased to hear that our colleague was helpful and informative, and that all your questions were answered to your satisfaction. We are glad you would recommend our services.
We will share your feedback with Joshua and the team.
Kind regards,
Owen (Customer Services)
Mirror Will with Gethin
Met with Gethin to discuss a Basic Mirror Will who was very knowledgeable and personable. He provided expert advice and understood our preferences, given the nature of our estate. We felt guided throughout the process and not pressured.
I have recommended Gethin to my parents.
28 juli 2026
Review zonder uitnodiging
Antwoord van Co-op Estate Planning
Dear Jack
Thank you for your comments; we truly appreciate your feedback. We are so pleased to hear that we were able to provide expert advice and guide you through the process without pressure. We will share your feedback with Gethin and the team.
Kind regards,
Owen (Customer Services)
Antwoord van Co-op Estate Planning
Dear Debbie
Thank you for your kind feedback. We are delighted to hear that you found your meeting informative, respectful, and accommodating. We truly appreciate you taking the time to share your positive experience.
We will share your feedback with Colin and the team.
Kind regards,
Owen (Customer Services)
Wills…
We had a very informative meeting with Stuart Jenkins about writing our wills
He was very informative and thorough giving us good knowledge of what was available to us
We were able to make an informed decision of what was suitable to us at this time
28 juli 2026
Review zonder uitnodiging
Antwoord van Co-op Estate Planning
Dear PD
Thank you for your comments; we truly appreciate your feedback. We are so pleased to learn that we were able to assist you thoroughly and provide you with good knowledge to make an informed decision. We will share your feedback with Stuart and the team.
Kind regards,
Owen (Customer Services)
I had my appointment with Stuart …
I had my appointment with Stuart Jenkins . He was very empathetic about my unusual situation, and he was very thorough and not 'pushy' with regard to trying to sell me any services I didn't need.
27 juli 2026
Review zonder uitnodiging
Antwoord van Co-op Estate Planning
Dear Sinead
Thank you for your comments; we really appreciate your feedback. We are delighted to hear that we were able to assist you and that you were satisfied with our service. We will share your feedback with Stuart and the team.
Kind regards,
Owen (Customer Services)
Gethin was very helpful and we are…
Gethin was very helpful and we are confident that we have a product that best suits our wishes.
27 juli 2026
Review zonder uitnodiging
Antwoord van Co-op Estate Planning
Dear Gyll
Thank you for your comments, we really appreciate your feedback. We are so pleased to hear that we have been able to assist and that you are confident in your choice. We will share your feedback with Gethin and the team.
Kind regards,
Owen (Customer Services)
Not impressed
Filled in the online form. I recieved a phone call to schedule an appointment. I was told that even though my partner also had a will arranged with Co-Op, I could still organise a will myself. Appointment was scheduled for two days later. I waited in for the phone call. Only to be told by the advisor that infact the first advice I recieved was wrong and no I couldn’t have a will with Co-Op. Waste of my time. Uneducated worker. Not impressed.
24 juli 2026
Review zonder uitnodiging
Antwoord van Co-op Estate Planning
Dear Red Squirrel
Thank you for your review. I am sorry that we did not advise you at the outset that we were unable to assist. I am sorry for any unintentional inconvenience caused for you.
Kind regards
Owen
Customer Services
Will advice
Andrew Ford was a joy to deal with. Very easy to chat to and explained everything clearly. Cannot recommend enough.
1 juli 2026
Review zonder uitnodiging
Antwoord van Co-op Estate Planning
Dear Phil
Thank you for your comments, we really appreciate your feedback. We are so pleased to hear that we have been able to help out and that you were satisfied with our service as a result. We will share your feedback with Andy and the team.
Kind regards,
Owen (Customer Services)
Gethin was knowledgeable and was able…
Gethin was knowledgeable and was able to describe the available products in detail.
When we made our choices we were confident that Gethin had explained each product and the pros and cons of each.
21 juli 2026
Review zonder uitnodiging
Antwoord van Co-op Estate Planning
Dear James
Thank you for your comments, we really appreciate your feedback. We are delighted to hear that we were able to clearly explain our products and their pros and cons. We will share your feedback with Gethin and the team.
Kind regards,
Owen (Customer Services)
Very well structured and presented with…
Very well structured and presented with Hab Rahman.
21 juli 2026
Review zonder uitnodiging
Antwoord van Co-op Estate Planning
Dear Tom
Thank you for your kind feedback. We are delighted to hear that your experience was so well structured and presented. We truly appreciate you taking the time to share your positive comments.
We will pass on your kind words to Hab and the team.
Kind regards,
Owen (Customer Services)
Friendly and knowledgeable advisor
Friendly and knowledgeable advisor. Explained different options and allied us to make an informed choice. without any pressure.
20 juli 2026
Review zonder uitnodiging
Antwoord van Co-op Estate Planning
Dear Ivor
Thank you for your comments, we really appreciate your feedback. We are delighted to learn that we were able to assist you in making an informed choice without any pressure.
We will share your kind words with Gethin and the team.
Kind regards,
Owen (Customer Services)
Recommendation for Colin Elmer
Colin was sympathetic and personable given we were discussing our wishes for when we pass, a topic which is often hard to talk about.
17 juli 2026
Review zonder uitnodiging
Antwoord van Co-op Estate Planning
Dear RD,
Thank you for your comments, we really appreciate your feedback. We are delighted to hear that we were able to assist you with such a sensitive topic and that you were satisfied with our Estate Planning service as a result. We will share your feedback with the team.
Gethin was very knowledgeable and…
Gethin was very knowledgeable and patient when discussing wills with us and answered all our questions clearly. We have complete confidence with the Co-op will service to support our loved ones in the future, should they require it.
16 juli 2026
Review zonder uitnodiging
Antwoord van Co-op Estate Planning
Dear Paula,
Thank you for your comments; we truly appreciate your feedback. We are delighted to hear that we were able to assist you thoroughly and provide clear answers to your questions, giving you confidence in our service.
With kind regards
David (Customer Services)
Great experience made possible by Gethin
17 juli 2026
Review zonder uitnodiging
Antwoord van Co-op Estate Planning
Dear J White,
Thank you for your comments, we really appreciate your feedback. We are so pleased to hear that you had a great experience with us. We will share your feedback with the team.
With kind regards
David (Customer Services)
Like a lot of people my will was at bottom of to do list .
Like a lot of people , reviewing my will was at the bottom of my to do list , in part because I wasn’t sure who to go with to get a good service , however I spoke to Phillip and he walked me through all my needs from a will , explaining thoroughly how the trust I had would work and at the end he concluded that the one I had was sufficient and able to do what I wanted , he even checked this over for me .
I would not hesitate to recommend .
14 juli 2026
Review zonder uitnodiging
Antwoord van Co-op Estate Planning
Dear Julia,
Thank you for your comments, we really appreciate your feedback. We are so pleased to hear that we have been able to offer support with regard to your future wishes and that you were satisfied with our Estate Planning service as a result. We will share your feedback with the team.
With kind regards
David (Customer Services)
Colin Elner was very helpful
Colin Elner was very helpful and knowledgable when planning our wills and lasting power of attorney details.
16 juli 2026
Review zonder uitnodiging
Antwoord van Co-op Estate Planning
Dear Lisa,
Thank you for your comments, we really appreciate your feedback. We are so pleased to hear that we have been able to assist with your future wishes and that you were satisfied with our Estate Planning service as a result. We will share your feedback with the team.
With kind regards
David (Customer Services)
Gethin explained the will process in…
Gethin explained the will process in detail and was very helpful and pleasant through out the procedure He guided us through the will and explained the will details throughout
Thanks very much Kathleen &Gordon Stanley
15 juli 2026
Review zonder uitnodiging
Antwoord van Co-op Estate Planning
Dear Kathleen & Gordon
Thank you for your comments; we truly appreciate your feedback. We are so pleased to learn that we were able to assist you thoroughly and make you feel at ease with your Will planning. We will share your feedback with Gethin and the team.
Kind regards
Owen
Customer Services
Colin Elner
Colin Elner
Was very helpful and easily understood
14 juli 2026
Review zonder uitnodiging
Antwoord van Co-op Estate Planning
Dear Consumer
We're so glad to hear that you had a positive experience and found our assistance clear and helpful. We appreciate your kind words!
We will share your feedback with Colin and the team.
Kind regards
Owen
Customer Services
A great meeting!
Had a great meeting with Phill Thomas today re: organising a Will. He was incredibly helpful, very clear on all information he gave me, and answered all my questions. Would thoroughly recommend both him and the Co Op Will services.
13 juli 2026
Review zonder uitnodiging
Antwoord van Co-op Estate Planning
Dear Deborah
Thank you for your comments; we truly appreciate your feedback. We are so pleased to learn that we were able to assist you thoroughly and make you feel at ease with your Will planning. We will share your feedback with Phil and the team.
Kind regards
Owen
Customer Services
Lovely experience with Hab Rahman this…
Lovely experience with Hab Rahman this evening to discuss my estate planning. No hard sell just warm and friendly and made me feel very comfortable.
Straightforward advice, no jargon and took his time to make sure I understood everything and all my options and that I didn’t need to make immediate descision but to take my time
I came out of the meeting with peace of mind nd exactly what I was hoping for.
9 juli 2026
Review zonder uitnodiging
Antwoord van Co-op Estate Planning
Dear Kaz
Thank you for your comments, we really appreciate your feedback. We are so pleased to hear that your meeting was conducted in such a warm and friendly manner and that you were satisfied with our Estate Planning service as a result. We will share your feedback with Hab and the team.
Kind regards
Owen
Customer Services
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