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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Amazing experience from start to finish! The quality of the human hair wig I purchased is incredible so soft, natural looking, and easy to style. I also visited the salon in Scotland, and the staff we... Toon meer

Beoordeeld met 5 van de 5 sterren

Am glad I found this company,Eternal Wigs.have had not so good experiences online with other wig companies.The wigs look beautiful and natural and smells lovely too.I managed to trim the lace myself w... Toon meer

Beoordeeld met 4 van de 5 sterren

The quality of hair is beautiful,soft and true to length but the shipping took couple of days longer than estimate provided on checkout! However the customer care team were responsive when I messaged... Toon meer

Beoordeeld met 1 van de 5 sterren

No customer support available!!! I have order wig for my sister a month ago its haven't delivered yet. and customer support is also not helping me to resolve this issue.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Haarproductenwinkel

Geschreven door het bedrijf

Hi Welcome to Eternal Wigs,the home of beautiful yet Affordable wigs that won’t break the bank!


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

157 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 84% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 5 van de 5 sterren

Amazing experience from start to…

Amazing experience from start to finish! The quality of the human hair wig I purchased is incredible so soft, natural looking, and easy to style. I also visited the salon in Scotland, and the staff were so welcoming and professional. They took the time to help me find the perfect fit and style. I left feeling confident and looked after. Highly recommend!

27 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This company has completely restored my…

This company has completely restored my confidence. The wig looks so natural that no one can tell I’m wearing one! The salon in Scotland is fantastic—professional, clean, and very welcoming. The staff went above and beyond to make sure I was happy. I’m so grateful and would recommend them to anyone.

15 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No customer support available!!!

No customer support available!!!
I have order wig for my sister a month ago its haven't delivered yet. and customer support is also not helping me to resolve this issue.

27 april 2026
Review zonder uitnodiging
Logo Eternal Wigs

Antwoord van Eternal Wigs

We take claims regarding delivery and customer support seriously. However, we are unable to find any order or support request matching this description.

All customer enquiries are responded to and investigated promptly.

This review is part of a number of similar reviews posted within a short timeframe, which have been flagged with Trustpilot for verification.

If you have placed an order with us, please contact us directly with your order details so this can be investigated and resolved

Beoordeeld met 1 van de 5 sterren

You guys should have to be more…

You guys should have to be more professional and way more polite with your customers. it's so disgusting the way you are handling your customers.

28 april 2026
Review zonder uitnodiging
Logo Eternal Wigs

Antwoord van Eternal Wigs

We take feedback about customer service very seriously. However, we are unable to identify any interaction that matches this description.

This review is part of a number of similar reviews posted within a short timeframe, which have been flagged with Trustpilot for verification.

We pride ourselves on treating all customers professionally and respectfully. If you have genuinely interacted with our team, please contact us directly so we can review and address your concerns.

Beoordeeld met 1 van de 5 sterren

Don't by anything from here

Don't by anything from here. they are scammers. i have ordered a month ago but i didn't received my parcel yet. and no one solving my issue on customer support as well.

28 april 2026
Review zonder uitnodiging
Logo Eternal Wigs

Antwoord van Eternal Wigs

We take claims like this very seriously. However, we have been unable to find any record of this order or any contact with our customer support team.

This review is part of a number of similar reviews posted within a short timeframe, all of which have been flagged with Trustpilot for verification.

If you have genuinely placed an order with us, please contact us directly with your order details so we can investigate and resolve this immediately.

Beoordeeld met 1 van de 5 sterren

Scam!!!!!!!!!!

Scam!!!!!!!!!!
scammers i purchased a wig from this company it arrived dirty and also incorrect color and to much delay on delivery.

28 april 2026
Review zonder uitnodiging
Logo Eternal Wigs

Antwoord van Eternal Wigs

We take product quality and delivery concerns seriously. However, we are unable to find any order or customer contact that matches this description.

Claims regarding incorrect or damaged items are always investigated and resolved when reported to us directly.

This review is part of a number of similar reviews posted within a short timeframe, which have been flagged with Trustpilot for verification.

If you have placed an order with us, please contact us directly with your order details so this can be reviewed and addressed

Beoordeeld met 1 van de 5 sterren

Do not buy wigs from this company

Do not buy wigs from this company
do not buy wigs from this company, it's a scam. and waste of money and time. Beware everyone.

29 april 2026
Review zonder uitnodiging
Logo Eternal Wigs

Antwoord van Eternal Wigs

We are unable to find any order or customer interaction that matches this review.

This review is part of a number of similar reviews posted within a short timeframe, which have been flagged with Trustpilot for verification.

If you have genuinely placed an order with us, please contact us directly with your order details so this can be investigated

Beoordeeld met 1 van de 5 sterren

It's extremely telling that when you…

It's extremely telling that when you responded to every other review you told each reviewer that if they were directly impacted they could reach out to you for a resolution, but now that you owe Prestige Hair Studios money, the are the only ones you haven't responded to. For such disgraceful individuals, nothing but a bunch of money-hungry scammers.

29 april 2026
Review zonder uitnodiging
Logo Eternal Wigs

Antwoord van Eternal Wigs

We respond to all customer enquiries and reviews as part of our standard process.

We do not recognise the claims being made in this review, and as it references a third party, we are unable to discuss any details publicly.

This review has been flagged with Trustpilot for verification as part of a number of similar reviews posted within a short timeframe.

Any genuine customer with a query is encouraged to contact us directly so it can be reviewed appropriately.

Beoordeeld met 1 van de 5 sterren

€1000 spent on wig delivered dirty

€1000 spent on wig delivered dirty
€1000 spent on a wig delivered dirty, worn out, and of an incorrect color and size. I am completely shocked by the service or rather its absence. Don't order. Complete scam.

27 april 2026
Review zonder uitnodiging
Logo Eternal Wigs

Antwoord van Eternal Wigs

We take claims regarding product quality and high-value orders very seriously. However, we are unable to find any order or customer contact that matches this description.

Issues such as incorrect, damaged, or worn items are always investigated and resolved when reported to us directly.

This review is part of a number of similar reviews posted within a short timeframe, which have been flagged with Trustpilot for verification.

Any genuine customer is encouraged to contact us directly with their order details so this can be reviewed

Beoordeeld met 5 van de 5 sterren

A huge thanks to Eternal Wigs team for…

A huge thanks to Eternal Wigs team for getting my wig to me in time for my birthday! luckily they had the wig in stock. I sent a few questions about cap size measurements and they were super helpful! The packaging came in a nice silk bag with combs and caps which was a nice added touch!

18 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Am glad I found this company,Eternal…

Am glad I found this company,Eternal Wigs.have had not so good experiences online with other wig companies.The wigs look beautiful and natural and smells lovely too.I managed to trim the lace myself which am not very good at but they offered to cut it for me the next time I order.Over all excellent experience!

19 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

cancer recovery wig..

Made very welcome, required a wig following cancer treatment. Very helpful in discussing requirements, I supplied photos of my previous hair style. The wig supplied took this into account, the actual wig it's self fitted well and was as expected. Some styling had to be done to my requirements. Nothing was too much trouble. I am happy with the final result.

16 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great quality and service! Def recommmend!

My experience with Eternal Wigs has been excellent. Having lost all my hair due to chemotherapy I needed a wig. When I went to Eternal Wigs Funmi was fab at discussing all the options. She was very friendly, approachable and professional too. She made me feel comfortable and helped so much with my wig, which I love. I’ve just been back in for my free wash, dry and style that you get when purchasing a wig. There are so many options, and Funmi will go out her way to make sure you feel good and get what’s best for you. I have also contacted Eternal Wigs in between and all my questions and concerns have been answered. Lovely service, good quality wigs, I’d def recommend 😊.

20 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic Company

I have purchased a few wigs from Eternal Wigs now and each and every time my experience has been fantastic.
Most recently Katie was amazing, she was patient, kind and very helpful.
She answered my many questions, she also advised me on the best aftercare products.
I am honestly so very grateful for people like Katie and companies like Eternal Wigs.

17 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had my wig consultation appointment…

I had my wig consultation appointment yesterday and I just want to say how kind, patient, and supportive the whole experience was. I felt quite nervous going in, but I was immediately put at ease by Funmi who helped me find the perfect wig. I’m so grateful for the care, empathy, and professionalism shown during what can be a very emotional process. I would highly recommend this service to anyone.
Thank you, Emma

5 februari 2026
Review zonder uitnodiging

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