Der Schmuck ist optisch hochwertig aber auch hochpreisig. Die Qualität ist super. Gern würde ich mir noch das eine oder andere Stück kaufen… Nach der Bestellung erhältst du den Schmuck nur kurze Zeit... Toon meer
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Lees wat reviewers zeggen
The necklace was marginal quality and the ring was too big. I attempted a return beginning the day I received them on Sept. 18. I've sent six emails, a completed return form twice and had one respon... Toon meer
Bedrijf heeft geantwoord
Beautiful product, shipped securely and received the package quickly. For some reason couldn’t remove the pen from the basket and got charged 5€ for something I didn’t really want. 🤔 Otherwise recomm... Toon meer
I am reconsidering my 1 star review that I previously made and giving this company 5 stars for their customer service. They have handled my situation and sent me new earrings to replace the broken on... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Etrusca Gioielli is the made in Italy brand that designs jewels in the exclusive Golden alloy or sterling silver, plated in 18Kt yellow gold.
Contactgegevens
Via dei Gracchi 35, 20146, Milano, Italië
- 02 8696 0205
- info@milor.it
- etruscagioielli.com
4,5
Uitstekend
823 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 58% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
sono molto delusa
sono molto delusa: ho comprato un bracciale e inizialmente ero molto contenta, era lucido e bello.
Adesso dopo un paio di mesi si sta ossidando e sta diventando scuro. Ho foto che lo possono provare.
Non comprerò più da voi. Servizio clienti inesistente
13 mei 2026
Review zonder uitnodiging
Der Schmuck ist ein Hingucker!
Der Schmuck ist optisch hochwertig aber auch hochpreisig. Die Qualität ist super. Gern würde ich mir noch das eine oder andere Stück kaufen…
Nach der Bestellung erhältst du den Schmuck nur kurze Zeit später, obwohl er aus Italien kommt. Außerdem ist er in einem schönen Lederkästchen verpackt.
21 september 2026
Ordinato e arrivato in poco tempo .
Ordinato e arrivato in poco tempo .
Collana bella come in foto
24 september 2026
Beautiful product
Beautiful product, shipped securely and received the package quickly. For some reason couldn’t remove the pen from the basket and got charged 5€ for something I didn’t really want. 🤔 Otherwise recommended!
14 september 2026
Gioielli a prezzi molto alti
Gioielli a prezzi molto alti, per una qualità, da anelli, che compri sulla spiaggia. Diventato bruttissimo, dopo pochi giorni. SCONSIGLIATOSSIMO E PESSIMO😡
3 november 2025
Société sérieuse
Société sérieuse, article de qualité, prix intéressant
Je recommande !!
21 september 2026
La spedizione non è mai arrivata
La spedizione non è mai arrivata, per cui se non dovessi ricevere l’anello entro questa settimana dovrete rimborsarmi l’importo!
18 september 2026
Fast service Lived my purchase
8 september 2026
Antwoord van Etrusca Gioielli
Hi Emily,
Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your purchase and were happy with the speed of our service.
Your satisfaction means a great deal to us, and we truly appreciate you choosing Milor. We look forward to welcoming you back again soon!
Warm regards,
The Milor Team · Customer Care
Gioielli etrusca fatti bene e durare…
Gioielli etrusca fatti bene e durare nel tempo. Azienda affidabile, con spedizione a stretto giro di posta.
Sono soddisfatto io e chi ha ricevuto questi regali.
31 augustus 2026
Au vu du prix j'espérais de plus beaux…
Au vu du prix j'espérais de plus beaux bijoux.
Ceux ci font un peu "bon marché"
17 september 2026
Très contente de mon achat
Très contente de mon achat, cadeau d’anniversaire de ma fille qui est ravie!
7 september 2026
Anello raffinato
Anello raffinato, spedizione rapida, mi hanno risolto subito perché il sistema non aveva salvato il numero civico.
16 september 2026
Great Customer Service
I am reconsidering my 1 star review that I previously made and giving this company 5 stars for their customer service. They have handled my situation and sent me new earrings to replace the broken one. I am very pleased with the way this turned out. I commend them for making this right. I will definitely be a return customer
22 september 2026
Review zonder uitnodiging
Antwoord van Etrusca Gioielli
Hi Dedra,
Thank you for taking the time to share your feedback with us.
We sincerely apologize for the delay in our Customer Care response and for the difficulties you experienced while trying to obtain a replacement for your broken earring. We completely understand how frustrating this must have been.
We are also very sorry that our previous responses did not adequately address your concerns. This is certainly not the level of customer service we strive to provide, and we truly regret that your first experience with Milor left you feeling disappointed.
To make things right, we have arranged to send you, completely free of charge, the earrings you originally purchased and that were found to be defective. We have also included a special gift for you as a small gesture of our appreciation and to express our sincere apologies for the inconvenience caused.
We truly value your feedback and hope that, once you receive your new earrings and special gift, we will have the opportunity to restore your trust and leave you with a more positive impression of Milor. If you feel that we have been able to address your concerns, we would be very grateful if you would consider updating your review and sharing your renewed experience with us.
Thank you again for your patience and understanding. We sincerely hope to welcome you back to Milor and provide you with the experience you deserve.
Warm regards,
The Milor Team · Customer Care
Unacceptable lack of service and responsiveness
The necklace was marginal quality and the ring was too big. I attempted a return beginning the day I received them on Sept. 18. I've sent six emails, a completed return form twice and had one response that didn't deal with my questions. This is unacceptable.
Following my original review, I received an email with address to return the packages at my own cost which required international shipping charges. If you shop with this purveyor, just be clear about services provided and excluded.
16 september 2026
Review zonder uitnodiging
Antwoord van Etrusca Gioielli
Hi Barb,
Thank you for taking the time to share your feedback with us.
We are enormously sorry to hear about your experience. We sincerely apologize for the lack of responsiveness and for the difficulties you encountered while trying to arrange your return. We fully understand how frustrating it must have been to contact us several times without receiving the support and answers you needed.
This is certainly not the level of customer service we aim to provide, and we are truly sorry that we did not meet your expectations on this occasion.
Please be assured that we are doing everything we can to improve both our customer service and our returns process, with the goal of making the experience clearer, faster, and more efficient for our customers.
We truly value your feedback and appreciate you bringing this matter to our attention. We hope to have the opportunity to resolve your concerns and regain your trust.
Warm regards,
The Milor Team · Customer Care
Ottimo acquisto
Ottimo acquisto . Ottimo prodotto. Sicuramente comprerò oltre volte .
11 september 2026
Ho comprato un bracciale la prima…
Ho comprato un bracciale la prima settima di luglio per il mio compleanno. Giusto due mesi è durato. Si è tutto annerito. Complimenti! Ma tutte le recenzioni che ho letto prima di comprare erano false? Si erano false.
23 juli 2026
Review zonder uitnodiging
Ho comprato 2 anelli uno più bello…
Ho comprato 2 anelli uno più bello dell’altro. Raffinati eleganti ottima rifinitura buon rapporto qualità prezzo veloci nello spedire
14 september 2026
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