Euro Car Parks Reviews 3.042

Wish I could give zero stars. This company issued an unreasonable and unjustified fee upon me, for parking at a green King pub. I contacted the pub, they eye rolled on the other side of the phone: I was about the fifth call that day wasting their time and mine about the same thing. Any organisation looking to outsource this service, please note it reflects badly on you, create admin for your staff who are trying to do their job, and you are funding and organisation that acts in an unethical way. My frustration is the lack of available contact to discuss the parking fee, I have been trying to confirm the cancellation which was issued by the pub (the Didsbury in Manchester) and I’m not certain whether I will still be charged. I have everything crossed that Euro car parks goes the way of NCP. A nasty little company.

To be honest I didn't realize that the disabled bays carried a charge and I assumed that if I displayed my blue badge that it would be free as normal.
I am 80 years of age I have just been diagnosed with heart failure, I also suffer from chronic kidney disease and I am also diabetic and disabled. Due to the urgency of these conditions it was necessary to establish a will so my wife was looked after. Quite a stressful situation which needed to be taken care of and needed an appointment with my Solicitor.
I saw that parking spots only one hundred yards from the Solicitors office and the available disabled space and wrongly assumed that I could use it toll free as I have never use a disabled space where I have had to pay before.
The information displayed on the notice is not clear which in my opinion is intentional to catch disabled people out.

Put simply, they are scammers, chase and threaten you even if you have evidence of attempted payment.

I am cab driver in london from last few years and i had drop off passengers in Hilton Hotel T2&T3
Euro car parks sent me 60£ ticket that why i haven’t paid 7.50£ for drop off doesn’t make any sense
Hotel drop offs and pickups usually free for few minutes but they rejected my appeal and asking me to pay 60£

This company must employ Illiterate agents, they are chasing my Daughter for a £60 car park charge, even though the Number Plate in the picture isn’t her cars Number Plate, as it is a completely different model and Colour, I’ve met plenty of morons in my Lifetime, but this company obviously employ the thickest I’ve come across, they are too embarrassed/stupid to actually speak to anyone and the cowards simply hide behind their email address…absolute Cowboys and any company who employs them to “look after” their car park should be boycotted

We got a Parking Charge Notice and appealled it as the notices were covered by overgrown foliage, that were not visible in the dark. They sent us a picture of one of their signs from another car park and then said they didn't agree and dropped the payment to £20, but instead of sending a letter they emailed which went straight to the junk/spam inbox. We pressumed our appeal had been upheld, as we had heard nothing from them. Astonishingly, we received a final notification in APRIL,5 months later, with a letter dated the beginning of February! When I phoned up to say we didn't realise we had been sent the first email and then had only just received the letter, dated in February, the employee then basically called me a liar and told me to check with the sender, but said it had been passed to a debt collector and was now £170, then rudely told me to take them to court, then put the phone down on me! After researching I've found this to be a reoccurring problem. What appalling customer service. The shop owners lose out because people just shop online instead. That's why people stop using local businesses, with many people boycotting the amount of time you have to shop. Why offer a range of shops, cafes, gyms etc but then give you 2 hours to park there, surely give people opportunities to register in shops for longer or give them the option to pay more for a longer stay. Many people have also been fined for dropping family/disabled people off and then going back into the car park to pick them up as in the small print it states no return for 2 hours. How ridiculous is that??? Pure Greed.

Hateful company, have had a packing ticket for a vehicle we don’t even own and never have, appealed sent email address in which to forward proof…..link doesn’t work keeps sending documents back, no phone numbers will deal with you direct, come on sort it out, look at your reviews, I have and came to the conclusion you need to have a dedicated complaints/appeal team where you can be contacted and customers can talk to you direct

Absolute scammers. Don't ever park in this car park. Received 5 fines from them for barely going above the limit. Tried to contact them but to only automated responses and never will they get back to you. Absolute scammers.

Scammers. Where were you in 2024, and sending fine in 2026? are you for real?

Your appeals on line is none existent when I put the details in will not complete or process

It's 17 April 2026 and i've just opened a letter from a debt collection agency about an unpaid car park fine in a Euro Car Parks Ltd car park THAT I HAVE NEVER BEEN NOTIFIED ABOUT. The parking violation in question is from February 2023 - ridiculous. The letter I have received today is the first I have heard about the fine which is now £140, and I can no longer appeal it without going to court according to the letter. Euro Car Parks are an absolute joke and how they are still operating is beyond my comprehension. Euro Car Parks you need to sort your administration processes out. I'm pleased to say I have the money to pay the fine but I know a lot of people will not. I was never given the opportunity to pay the fine sooner before the fee racked up. I will not be using any Euro Car Parks again.

You’re a disgrace allowed by the government. Shame on you for robbing people. Shame , shame, shame

Absolutely disgusting money grabbing company beware they don't recognise disability and your blue badge is not acknowledged. Park anywhere else than there I definitely will not be using them again.

This company decides to issue me a PCN for parking at a supermarket. This time there are no clear instructions on site on how to record purchases made in store. Not sure how the management of this company sleeps at night knowing that they are making money unfairly during a cost of living crisis

PLEASE NOTE: TAKE ME TO COURT I HAVE A BANK STATEMENT TO PROVE I WAS AT A DIFFERENT SHOP WHEN YOU SAY I WAS IN YOUR CAR PARK! THE BRAKE LIGHTS ARE ON MY CAR ON YOUR PHOTOS PROVING I WAS DRIVING NOT STATIONARY!!

Subject: 27th November 25.

Good afternoon,

I am contacting you in connection to the traffic lights that were off on Woodchurch road, Prenton, Birkenhead, Wirral, this was due to electrical faults on the traffic lights and then impacted on Sainsburys tills, lights in that area also the traffic lights.
This also impacted on the cameras over the car park and they have issued tickets wrongly due to the camera not viewing continuously this has occurred parking fees incorrectly.
I have sent all proof even a letter from the manager at Sainsburys and a sat Nav trace to prove I was at the school picking my son up.
I have had to now contact trading standards as well.
There is no support for mental health or learning disabilities but instead they use threats of court!
I am emailing to request proof of the situation on Woodchurch Road, Birkenhead ch43 on this date 27th November 2025 please as they are continuously threatening to take me to court but I did not do anything wrong.

Here is a letter off the manager and proof I used my nectar card at the petrol station as I have been telling them.

I have continued to ask for them to cease pursual until I gather information and appeal but they continue to ignore my pleas and continue to threaten court!
This has really been extremely stressful but they do not care, they have no facilities to assist people with mental health issues or learning difficulties and I note they have extremely poor customer service reviews and have paid hefty fines for delivering such poor facilities.
There is also proof of my sat Nav showing I was at Woodchurch high school at the time they are alleging I was at the car park.
Not sure what other evidence I can provide them!
I feel they need to send a final outcome and take this further.

Thank you,
Please can Mark who messaged me send me a link to be able to dispute this as this is extremely stressful!
It says on Euro car park they manage car parks for their clients which is Sainsburys obviously!!
The photo they have cant be static as I was getting petrol!!

I have been billed twice for different dates using the same identical photographs. The service is a scam. I went to the cafe and then did grocery shopping. At no point did I leave the property. I have been fined 85 for the same visit but it was sent as two different bills.

If this company really intends to provide services then they should do it in the right way. I’ve gone through some of your reviews here and no one has said anything good about this company. I parked at the quarters-croydon and spent over 30 minutes trying to make payment but this parking site wasn’t showing on your system. I downloaded your update but the site wasn’t coming up and your scan codes were not working either. Then you send me a penalty for parking without paying. I advise everyone not to use their services because it’s just a way to extort money from innocent customers. You can waste time to draft penalty letters and post them to customers but you can’t make your system easy for customers to pay when parking.

VERY bad customer service!
I tried to appeal a parking fine under the following circumstances:-
I parked my car in the Brewer Street car park in Maidstone.
I paid the correct amount of money I need to cover my expected stay.
I did a stupid thing and left my car keys in a shop. This particular shop closed at 5pm, it wasn’t until I was on my way back to the car at about 5.20pm I realised what I had done.
The tele number on the signage is useless as it’s an automated service.. worse than useless.
I had no alternative but to leave my car overnight & collect the next day once I had retrieved my car keys.
I sent an appeal in but this was rejected with not much explanation so I contacted POPLA, they did not react to my contact or make contact with euro car parks so in the meantime I have received a letter threatening a debt collection agency.
I have no choice but to pay.
I truly believe there were extenuating circumstances in leaving my car overnight but it’s all about collecting fines isn’t it.
AVOID euro car parks… !!
I know I will, there’s plenty of other car parks to use …. 👍

Unkept car park with craters to drive around to get to the parking. No signal for car parking apps to work so ended up with a fine. Tried to appeal but they wouldn’t budge. No number provided or contact information on any of the signs to get help.