Parkingeye Reviews 3.932

Staff at SWAH Hospital in Fermanagh where parking eye has been introduced. My car is being targeted by parking warden and cars nearby are not being ticketed. My car parked in a safe area out of the way, not obstructing anything and not on any lines, another car parked on double yellow lines ignored. Not the first time this has happened. I have evidence of other cars being ignored but they cannot be contacted. Ill wait for a court date.

I am writing to raise a formal complaint regarding the parking system at Churchill Hospital.

My vehicle is registered for free parking due to my long-term health issues. However, the Evology parking app repeatedly prevents me from parking for longer than 30 minutes, despite my entitlement to remain longer without penalty.

This issue usually occurs around 9pm, when the car park is practically empty. The app will not allow me to extend the parking session or make any payment for a longer stay, even if I attempt to do so. As a result, your system automatically issues me with a £60 parking fine, which I then have to waste time and energy appealing.

This is unacceptable. Your technology is effectively blocking me from complying with the parking rules and is causing unnecessary stress and inconvenience, particularly given my health circumstances.

I am requesting that:

The current £60 fine is refunded/cancelled immediately.
The issue with the Evology app is investigated and resolved urgently.
Someone contacts me directly to explain how this problem will be prevented from happening again.

I should not be repeatedly penalised because your parking system is faulty and does not recognise or accommodate my registered entitlement.

I look forward to your prompt response.

Crazy and horrid company, with zero understanding.

How on earth are these lot not being investigated!

RIP OFF COMPANY I WAS ISSUED THREE PARKING TICKETS ALL FOR ALLEGEDLY OVERSTAYING ON THE PURE GYM SITE IN CHESHUNT UNKNOWN TO MEMBERS OF THE PURE GYM THE CAR PARK HAD CHANGED TO A DIFFERENT COMPANY. I’M NOT SURE IF IT’S PARKING ON THE TICKETS HAVE BPA ON THE TOP OF THEM. I APPEALED TO ALL THREE TICKETS FOR THE SAME REASON AND THAT WAS SIMPLY THAT PUREGYM HAD FAILED TO GIVE ADEQUATE INFORMATION REGARDING A CHANGE OF TIME ALOUD TO MEMBERS FROM FOUR HOURS TO 3 RESULTING IN ME RECEIVING THREE TICKETS WITH £180 OR MAYBE £300. I APPEALED TO ALL THREE TELLING THEM THE FACTS ONLY TO BE TOLD CONSTANTLY THERE WASN’T ENOUGH INFORMATION. THESE ARE A RIP-OFF COMPANY STEALING MONEY FROM PEOPLE WHO CANNOT AFFORD IT. HOW THE HELL DO THEY SLEEP AT? NIGHT? DISGUSTING IN THESE DIFFICULT TIMES. I WOULD ALSO ADD THEIR APPEAL SYSTEM IS RIDICULOUS. YOU HARDLY EVER GET A REPLY AND THEY PROBABLY HOPE THAT WILL DRAG IT OUT SO YOU HAVE TO PAY EVEN MORE MONEY. I WOULD NOT BELIEVE THE POSITIVE REVIEWS FOR THIS COMPANY AT ALL AS THEY SIMPLY REFUSE ANY APPEALS, THIS IS HOW THEY MAKE MONEY FROM PEOPLE WHO CANNOT AFFORD IT DISGUSTING!!

Sent me a PCN as the machine didn’t print out all the digits of the number plate. I’ve appealed but someone else locally has had same thing at same car park. I’m just chatting to them on FB. The dispute is not for avoiding payment but an incomplete reg. their machine is at fault. I’ve appealed to POPLA but what a scam. Not in their interests to fix the machine.

First time using a public charger. £60 fine for parking in the charging bay at the Warwick Holiday Inn, whilst charging for 22 mins.
Absolutely criminal. Contested to no effect.
Holiday inn and PoGo have a responsibility to add signage here, making it clear your customers have to pay for parking whilst charging. It is absolutely not clear. If it had have been, we would have paid it.
Do not make our mistake.
Parking Eye, how you can live with yourselves as a business is beyond me.

Having to take my mother for radiotherapy treatment at James Cook hospital we parked in the disabled parking area directly outside the unit,we then went to a payment point and followed the instructions to the letter,ie reg number,scanned the blue badge bar code and received the photo of our car entering then received a message clearly stating nothing to pay.
10 days later we received a parking letter demanding £70 or £42 if we paid within 14 days . We’ve appealed but after seeing the success rate is pathetically low at 19% I’m not hopeful.
Why oh why do The nhs get into bed with these gangsters.
I suppose a phone line to actually speak to someone would help,but typical of these cowards it’s not available.

Scammers. Your privata and card data is at high risk. Their site offers no security guarantee. No customer service. Zero stars, horrendous organisation, shocking

Arrive at superstore in Pencarn Way to go to get fuel and then wait for 6am store opening to buy my lunch for day, as in office that day.

Arrive at 05.27 and fuel forecourt is closed off, out of fuel so decide to park up near entrance and wait the half hour til 6am.

Shop as usual and leave by 06.09, 42 mins later. This was Thu 2nd April.

16 April receive a PCN for arriving 05.27 and leaving 06.09, 42 mins. Apparently you can't arrive too early and.be patient to.wait for store to open at 6am. Ridiculous as if they look at camera footage they will see I arrive before 6am twice a week and always shop in store at opening.

It's just a cash cow robbing company and Labour party promised they would protect genuine people from such rogue companies but clearly not with this cowboy organisation issuing PCN to loyal Asda customers for arriving too early and staying too long, 42 mins despite shopping moment store opens at 6am because customer happy to wait.

The chat function on the website does not give the option to ask a question not listed. There is no direct customer service number or email to query anything other than payments or appeals. Just a money making operation!

Paid the amount I was asked to pay at Horton hospital but apparently that didn't cover my stay! Appealed and lost, I don't believe this company, I paid the amount requested? At a very stressful time this is not what you need! The NHS should boot these crooks out of the hospital car parks

Absolute awful company. Terrible terrible terrible. Worst I've dealt with in 40 years.

I'm very disappointed about your services . Your target is to collect money, nothing else... If you see all reviews,all of them are disappointed for different reasons.... Next time don't choose your car park places. I'm very very disappointed

Disgusting money grab

Awful company. Faulty equipment at the car park so I couldn't pay but after apealing still didn't provide 100% refund of penalty charge. Fined £60 - got £35 back! Who's fault is it the equipment wasn't working? Mine or theirs? Because I didn't go on their website and fill in an online form that is hidden away on their site to tell them the machine is faulty, they said I hadn't followed the correct procedures and so deducted a £25 Admin charge from the penalty refund! Not letting it rest and will take it to small claims court where they can incur a court fee as well as paying me what they should have refunded!

Avoid milton country park! Paid the full amount available for the ticket. Clearly displayed the ticket and left well within the time frame. 1st they claimed i hadn't bought a ticket. I provided the ticket stub, they then said I hadn't bought a ticket straight away, when their own letter showed my entry time and the difference was me parking safely and walking to and queuing at the 1 and only ticket booth. Then they tried to say I didn't leave on time when, that was a load of rubbish as i wouldn't have been on time to pickup my kid if I hadn't. Appealed to popla who said I hadn't put in my whole registration when I got thr ticket. How else did I get the ticket then!?!?!?!! Disgusted and won't use again. Only parked int here to be able to leave super quick to get to my kid and back to my husband who at thr time had suffered a major heart attack, with i'd never bothered! They have also put their prices up massively since January. Rip off merchants!!!!

Enjoy lapping up our money, Philip Boynes and the other tyrants in this company, and others alike who sold their soul long ago. Enjoy your money on earth. Unfortunately you can't take it into the afterlife so I hope it was worth it!

Stopped to get a coffee at the Holiday Inn Norwich North as needed waking up as a self-employed maintenance/gardening person. Got a £100 parking fine in the post a few days later, as a paying customer and autism sufferer! This is a civil penalty and NOT legally enforceable, I appealed straight away and will not pay this and neither should you if you're reading this. This is an absolute disgrace and all the firms that use this should be ashamed. Every review on here says exactly the same!

Absolutely disgusting company. I recently received a fine from “parking in a staff bay” at a hospital where I’ve been taking my 2-3 month old daughter for treatment since birth. I parked in the same part of the visitor car park I’ve always parked in, which is not in the staff section. Bearing in mind this car park is very busy and I was trying to get my baby in and out the car and to an appointment with a consultant, I then nearly two weeks later in the post receive a £70 fine for “parking in a staff space”. However, the letter does not include camera captured evidence of my car in said parking space, it only shows my car entering and leaving the car park. I have sent an appeal but will not likely hear back until the end of the process and I’m sure it will get upheld as always as it is my word against theirs apparently on what space I parked in that day. Plus if I don’t want to get whacked with needing to pay £70 I have to pay £42 by the end of the two week grace period. I’ve been taking my sick daughter to and from appointments since birth as well as attending a number of appointments at said hospital during a high risk pregnancy where I’ve handed over hundreds of £s in parking charges therefore receiving this in the post, it takes the mic. It’s left me stressed and in tears and the worst part is whilst not being paid on maternity. Plus are they just going to do it to us again when we go for our next appointment? What do I do? Film my car each and every time!! Disgusting.

I received a penalty notice for staying over the 2 hour limit at my gym in Warrington. Notice showed my car entering and leaving the car park with times alongside. I've never spent 2 hours at a gym in my life. I appealed but had no proof. I contacted the gym and they asked me to send a copy of the notice. They checked their own CCTV and confirmed the actual entry and exit as being well below the 2 hour limit. They contacted Parking Eye and my penalty notice was cancelled. Seems I'm not the first victim of this scam and had the gym not gone out of their way and been so helpful I'd have had no choice other than to pay. Had I gone through the full appeal process I'd have also lost my entitlement to pay the discounted rate. Looks and sounds like criminal behaviour to me.