Event Branding UK Reviews 

Excellent customer service, brilliant design. Highly recommend!

We ordered two large mesh banners from them, we were originally having discussions at the beginning of the year in regards to ideas and costs, we then caught back up with them a few months later, once we had agreed what we were going to do and the whole process took a few weeks with the design being finalised and within 10 days of placing the order they arrived. The team were brilliant with our requests. Nothing was too difficult and we will definitely use them again once we get the funding for a gazebo. The end product is as described and they look good in place.

Amazing service from start to finish, very prompt responses throughout the process, great designers and speedy delivery. We will be coming back for more items when required.

I ordered two flag banners for our Charity Golf Tournament. The design phase was simple and the artwork looked great. Delivery was timely and I've just checked them over and they are great!

I gave them a loose idea of what design I wanted and within 6 hours they had the mock up designed and sent over.

Only too happy to adjust anything you would like tweaking

We now have a spectacular 6x3 gazebo. The whole process has been an illustration of a well run organisation committed to excellent customer service. They demonstrated a determination to go beyond the acceptable and to exceed expectations

Amazing from start to finish. Top class company.
After consuming a few reds I had a rush of blood to my head and wanted a new flag. I sent an email with my requirements around 9pm. Within 15 minutes I had a response regarding my logo. On my advice they went onto my facebook page and within another half an hour I had received images and layout ideas. Totally mind blowing how quickly they acted. Next day i agreed design, gave go ahead and my flag arrived within a week. Best experience with any company I’ve had for a very long time. I will certainly buy again and would highly recommend them to anyone. Amazing customer service.

Excellent service and communication from enquiry, design, production and delivery. Not the cheapest, but excellent quality and value.

Excellent service! Efficient and keen to ensure everything is perfect for each event. Great design work too. Can't fault them.

I'm probably going to be repeating what you've read here already but as a small business, parting with a few hundred quid is not a decision to take lightly. The mock-up process was comprehensive and delivered with patience; it seemed no trouble to answer my questions about the quality of the black print on my feather flags (I'd read reviews of other companies where a customer requested black and ended up with dark grey), or to tolerate my OCD around the layout of the design. The staff were responsive and professional. Today I unboxed and unwrapped my first feather flag and was absolutely delighted. The quality is exceptional, the poles and base are sturdy but lightweight and the carry case they all come in is a brilliant touch.

I'll be back for more in the future.

I recently purchased two flags from Event Branding. The initial sales process was great, and the design experience with Hannah was very good. Unfortunately, the after-sales support has been extremely poor.

I requested the dimensions for the bottom of the poles as I was having custom holders made. Unfortunately, I was provided with the wrong measurements, which has now caused significant issues ahead of an event starting tomorrow.

For over a week, I’ve been trying to contact support with no success. Sales are easy to reach, but they are unable to help, while the support line either goes straight to voicemail or the mailbox is full so you can’t even leave a message.

I’ve now called more than 10 times and am still no further forward. Very disappointing after-sales service.

We had little time to get our marketing sorted. From putting the order through and approving the artwork, Event Branding UK really helped put a seamless process in place, with exact timelines. Naomi helped us all the way, with very prompt emails. Then once the order was placed, only half the order arrived due to the delivery company. Naomi rose to the challenge, phoned her contact within the delivery company and a special delivery was made to us at 5pm the night before the event. Once delivered, the whole package, quality of the gazebo and banners was great. Hands down, this company was excellent and we have to thank them for going above and beyond to get everything sorted in time, and on budget with a great quality product.

The process was very efficient - I was contacted immediately and felt supported throughout, all options were explained well! All questions were answered and from start to finish, I was happy! The price was reasonable and the quality is fantastic.

We had some show flags made and I cannot complement this company enough. The design and quality was perfect, the customer service was the best I have experienced with prompt friendly responses! The delivery was pushed forward too so we had them in time! Thank you! Highly recommend this company!

From initial contact received excellent customer service and communication during the whole design and approval service. Absolutely delighted with the gazebo received with the designed branding, really good quality and will defiantly make us stand out from the crowd.

We ordered some flags for our coffee shop and the team were brilliant with giving design options and changing things until they were just right. I’m really pleased with the quality and design and the communication with the company was brilliant.

Great support with design, swift turnaround, and excellent quality

I mcouldn’t be happier with my bespoke gazebo – it’s absolutely amazing and exceeded all my expectations. The quality and attention to detail are outstanding, and it looks perfect in my space.

What really impressed me was how quickly everything was turned around. I had a specific date I needed it for, and the team went above and beyond to make sure it was ready in time, which I’m so grateful for.

A special mention to Naomi, who was fantastic throughout the whole process. She kept me updated via email, was incredibly helpful, and made everything feel smooth and stress-free.

I would highly recommend this company to anyone looking for something bespoke with excellent service and fast turnaround!

Banner arrived 2 days ago
I found the whole process easy to follow and appreciated the emails informing me of my orders progress
Happy customer
Many thanks
Katrina