Everest Labs Pty Ltd Reviews 

Recently I worked with Everest Labs to test out their starter kit and I was amazed at how simple the setup process was. Everything you need was clearly located in the box and it took less than 15 minutes to get it all together. From there, it's easily able to fit most people (I'm a 6 foot 3 male) and held the temperature quite low even in the middle of the day. Would highly recommend to anyone looking to start their journey in cold-water immersion!

Waited over 15weeks
Ordered on the 29th of February, then when the 6 week mark came I emailed, next week it will be delivered, then next week, then at latest next week again and again until it finally got sent out for delivery, then it got delivered to the wrong address and deemed lost (Everest have made a claim with the Courier), the other component however wasn’t ready for delivery after being told it was so when I contacted about that I got upgraded to the pro which was great then that got delivered, the pod then again was delivered but labeled with the wrong address, and returned to sender, that was approx 13 weeks since order now I’m being ignored on all platforms regarding a solution when I was last told we will get back to you the following day, not very good business, there are definitely different ice bath companies that you should research first

These Ice baths are junk. Cheap parts and it will always break.

They just ignore you once you have returned it. Still waiting for a refund.

Product is not as it's seem on the images, faulty parts which breaks easily. Would not recommend if you actually want to use the ice bath.

Only positive is they happily send out replacement parts, to which you will need many.

Really happy with our investment. Water is always clean and cold, and really easy to install. We’ve had nothing but an excellent experience and would highly recommend.

Loving the EverestPod. Best way to start the day.

Brilliant product! Whole system is really quality and super simple and quick to setup

Great product! Has been excellent for my muscles are the gym and shin splints

I have been loving my ice bath. I barely get sore after gym now, and the mental clarity has been great for work.

Amazing product and customer service.

Been using my ice bath for a couple months now and loving it. Stays ice cold and haven't had to change the water yet.

The company offers a 90 Day Risk Free Guarantee.
In my case it was offered as a free 90 day trial no question asked with free return shipping. The order has as the top 90 Day Hassle free Returns and Refunds
I ordered the ice bath on 21/08/2023 but it wasn't delivered until 15/12/2023. The company confirmed by email that the 90 days would start from the date of delivery.
on 24/01/2024 I emailed the company to advise I had decided to retun the ice bath due to advice from my doctor. (I had been getting massive nose bleeds which seemed to be triggered by using the ice bath).
The company replied on 8/2/2024 with instruction to pack the ice bath ready for shipping and they would send me the shipping labels. On 14/2/2024 I confirmed all is ready to go. The company responded "I regret to inform you that your purchase has surpassed the 90-day risk-free guarantee period. Unfortunately, this means we are unable to proceed with the return and refund process for your order at this time."
This is not true as the 90 days risk-free guarantee ends on 14/03/2024.
The company seems to be deliberating delaying response times and creating trouble to avoid honouring the guarantee.
I have sought legal advice. For anyone with this experience know that you have a strong case.