Reached out to the company twice in regard to obtaining a refund, for a product that did not agree with me. Worst customer service ever, no response to emails, or responsibility taken for adverse re... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Reached out to the company twice in regard to obtaining a refund, for a product that did not agree with me. Worst customer service ever, no response to emails, or responsibility taken for adverse re... Toon meer
Bedrijf heeft geantwoord
Genetic Labs have good quality products. I purchase Astaxanthin from them which is mixed with MCT oil as this is a fat soluble product. This is a good quality product and i will purchase from this c... Toon meer
I have used Genetic Labs Berberine and Astaxanthin. I must say they are amazing! The Berberine makes me feel fuller longer and overall I feel better. The Astaxanthin has taken 5 years off my face, its... Toon meer
Bedrijf heeft geantwoord
After looking endlessly for a trusted Astaxanthin product, I came across Genetic Labs. Great to know that their product is genuine & 3rd party tested, as there a lot out there that are definitely do... Toon meer
Bedrijf heeft geantwoord
Leading the Frontier in Australian Longevity Supplements. Ageing is often seen as an inevitable march toward decline, marked by the onset of chronic diseases. But what if it doesn't have to be that way? We're rewriting the narrative. We believe that how you age is negotiable. Genetic Labs Australia is dedicated to providing the purest longevity supplements to support you on your journey to increased health span. Our commitment to you goes beyond our products. We are dedicated to ongoing research, continuous education, and ensuring our customers are well-informed. Our team, now larger and more diverse than our humble beginnings, is ready to address your questions about the biochemical pathways our supplements target, as well as their role in overall health and ageing.
Australië
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Genetic Labs have good quality products. I purchase Astaxanthin from them which is mixed with MCT oil as this is a fat soluble product. This is a good quality product and i will purchase from this company again. They don't have a lot of products but what they have is good. I want to try their Creatine also as it is the German Sourced one which is supposed to be the best, when it is back in stock. I recommend this company
Reached out to the company twice in regard to obtaining a refund, for a product that did not agree with me. Worst customer service ever, no response to emails, or responsibility taken for adverse reactions. Really poor form and by far the slackest company I have ever dealt with. Buy at your own risk!
Updated 24/9/26 - emailed twice again yesterday, to the exact address as stated below, which were where the original emails were sent, plus the ‘contact us’ page. Still no reply!! Fail to see how you can miss 4 emails with Order #47452 Adverse Reaction in the heading. Absolutely pathetic.

Antwoord van Genetic Labs Australia
I have been taking the Astaxanthan for a month now and have just thought ‘my skin feels and looks nice 👌 quick delivery so have ordered again. Thank you

Antwoord van Genetic Labs Australia
Hi
I am nearly onto my 3rd bottle of Astaxanthin and it is wonderful the improvement in my skin is amazing especially with menopause, the comments i have had lately are amazing i truely love this product and have now started a subscrption on it!!!! Awesome product

Antwoord van Genetic Labs Australia
I bought Astaxanthin 1 bottle cost me over $90+, It took more than 10 days to get here. I started take it on 7/11/2026, and I felt the results 3 days after, I felt my mouth has some sweetness. After I take about 14 days I realized I could see the computer screen better, I meant excel sheet with all numbers on it. I also felt less stress on my eye. and I am able to remove my reading glasses while doing my work on the computer. It gave me a lot of confidence, I think it would be even better results if I take more than 3 months. I am so happy.

Antwoord van Genetic Labs Australia
I have used Genetic Labs Berberine and Astaxanthin. I must say they are amazing! The Berberine makes me feel fuller longer and overall I feel better. The Astaxanthin has taken 5 years off my face, its hare to believe. Both of them together are definately my "must haves" everyday!! Thank you Genetic Labs!!

Antwoord van Genetic Labs Australia
I've purchased Astaxanthin a couple of times now and it's like my morning coffee in a capsule. The process from purchase to delivery is very prompt. I'll continue to purchase from Genetic Labs Australia.

Antwoord van Genetic Labs Australia
I ordered magnesium glycinate and I’m very happy with it. I take it every night with no side effects and it helps keep my night time cramps away.
Highly recommended with quick delivery times as well.

Antwoord van Genetic Labs Australia
I initially started a subscription with Genetic Labs, to be delivered every two months. However, what I ordered didn’t agree with me and I subsequently cancelled my subscription. I received an email last week to say my subscription order was in the way - even though I had already cancelled it. I emailed them straight away and now it’s been delivered. And to make it more annoying, they are saying I have to pay for return postage even though it was their error!
I’m really pissed and will be contacting the ACCC as I cancelled my subscription in good time! Buyer beware when dealing with this company!

Antwoord van Genetic Labs Australia
After looking endlessly for a trusted Astaxanthin product, I came across Genetic Labs. Great to know that their product is genuine & 3rd party tested, as there a lot out there that are definitely dodgy & not the real deal. Before my purchase I submitted a few questions and they were very responsive & helpful.
Only been taking the Astaxanthin for one month & can slowly start to feel the difference, & have just purchased a second bottle.

Antwoord van Genetic Labs Australia
Fast delivery. Excellent product. I like that they combine with MTC oil. It makes for better for absorption. Also the dose meets the standard, that if consistant you will see results.

Antwoord van Genetic Labs Australia
Professional service and quick delivery!
The quality of their products are 5 star and being an Australian company is an added bonus.
I noticed since taking Astaxanthin that my skin is more hydrated and getting a lot of positive comments from friends about my glowing skin!
I would highly recommend this company to anyone looking for quality products.
Happy customer, Josephine

Antwoord van Genetic Labs Australia
Like a lot of people I was a bit sceptical, but I can honestly say I love this product. I have more energy my skin is looking a lot better. So yes I would recommend this product.

Antwoord van Genetic Labs Australia
Informative, able to be researched for products, fast delivery, advising of subscription upcoming and option to delay or pass on that order. Australian made. I trust the quality of the products I'm taking and starting to really feel the benefits after only a couple of months. Definitely continuing with these products. Bonus discount when you become a subscriber. Other incentives offered. Regular products and information made available.

Antwoord van Genetic Labs Australia
THIS pure astaxanthin is in an oil base & it is a supplement that needs an oil to be utilized by your body. Your dose of 2 capsules gives you the recommended daily dose, making it very easy to keep your needs supplied. I was deficient when I started so took the daily dose am & pm for the 1st few days until I felt my eyes more relaxed and without the tired, strained feeling I had been experiencing. I have taken various Astaxanthin supplements in the past but this one is definitely superior. Make the decision to help your vision with this Pure Astaxanthin from Genetic Labs and you will not be disappointed, it's a winner.
Thank you Genetic Labs

Antwoord van Genetic Labs Australia
It’s one of the best products I ever used you can notice a difference within a month I take a few different supplements from them honest opinion best quality in the market delivery it takes a least a week i wish if they can improve that only otherwise 5 star try earned it

Antwoord van Genetic Labs Australia
I have been taking Astaxanthin and Berbarine from Genetic Labs, the most noticeable improvement is my digestion, also I feel I have more energy throughout my busy active work days. In February there was a long delay in receiving products due to stock issues but this has not deterred me from trusting them with their products, I also love that they are based in Adelaide, as I live in regional SA.

Antwoord van Genetic Labs Australia
Excellent products. I’ve been taking Astaxanthin alongside the Berberine for over a month and have found relief in my aches & pains and have more energy. I have osteoarthritis and fibromyalgia plus monthly chronic migraines.

Antwoord van Genetic Labs Australia

Antwoord van Genetic Labs Australia
Noticed a change in my eye clearness after 16 days. Night blindness while driving has also receded. Haven't noticed any changes in my skin but my co-workers have stated that my face has a glow. Ordered on a Monday and received on the same Thursday, have always ordered frequently and received quickly. My daughter is taking there NMN and has found a significant difference in her skin and nails.

Antwoord van Genetic Labs Australia
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.