Reached out to the company twice in regard to obtaining a refund, for a product that did not agree with me. Worst customer service ever, no response to emails, or responsibility taken for adverse re... Toon meer
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Genetic Labs have good quality products. I purchase Astaxanthin from them which is mixed with MCT oil as this is a fat soluble product. This is a good quality product and i will purchase from this c... Toon meer
I have used Genetic Labs Berberine and Astaxanthin. I must say they are amazing! The Berberine makes me feel fuller longer and overall I feel better. The Astaxanthin has taken 5 years off my face, its... Toon meer
Bedrijf heeft geantwoord
After looking endlessly for a trusted Astaxanthin product, I came across Genetic Labs. Great to know that their product is genuine & 3rd party tested, as there a lot out there that are definitely do... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Leading the Frontier in Australian Longevity Supplements. Ageing is often seen as an inevitable march toward decline, marked by the onset of chronic diseases. But what if it doesn't have to be that way? We're rewriting the narrative. We believe that how you age is negotiable. Genetic Labs Australia is dedicated to providing the purest longevity supplements to support you on your journey to increased health span. Our commitment to you goes beyond our products. We are dedicated to ongoing research, continuous education, and ensuring our customers are well-informed. Our team, now larger and more diverse than our humble beginnings, is ready to address your questions about the biochemical pathways our supplements target, as well as their role in overall health and ageing.
Contactgegevens
Australië
- www.geneticlabsaustralia.com
4,4
Uitstekend
52 reviews
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Great company to deal with
Great company to deal with, prompt delivery and products are high quality. Highly recommend!!
11 januari 2026
Review zonder uitnodiging
Antwoord van Genetic Labs Australia
Thank you Tina, really appreciate you taking the time to share that! If you ever need anything at all, don't hesitate to reach out.
- Genetic Labs Australia Team
Im on my 2nd order of hydrolysed…
Im on my 2nd order of hydrolysed collagen peptides from genetic labs Australia, both times my order has delivered within 3 days and have been sent emails throughout that time ,iv had a great experience so far with increasing energy levels and hair and skin its actually working love it
3 maart 2026
Review zonder uitnodiging
Antwoord van Genetic Labs Australia
Hi Trudy,
This honestly made our day, thank you so much for sharing. Hearing that you're already on your second order and noticing improvements in your energy, hair, and skin is exactly why we do what we do.
It’s also great to hear your orders have been arriving quickly and that the updates along the way have made the experience smooth. We put a lot of care into both the product and how it gets to you, so it really means a lot when that comes through.
So glad you're on this journey with us. If you ever have questions or just want to chat about your routine, we're always happy to help.
-Sammie
Ridiculous delivery time.
I found the delivery time way too long.
I ordered something from another suppliment company and received the order within three days!
I had to ask Genetic Labs where my order was. It should not take weeks for an Australian company to deliver items.
And a distinct lack of communication was evident.
So I am hesitant to place a second order.
29 januari 2026
Review zonder uitnodiging
Antwoord van Genetic Labs Australia
Hi Anita, thank you for the honest feedback. We're sorry your order took longer than expected and that you had to chase us for an update. That's not the experience we want for our customers and we completely understand your frustration.
Delivery times and proactive communication are areas we take seriously and are always working to improve. We'd love the chance to make it right. Please feel free to reach out to us at support@geneticlabsaustralia.com and we'll take care of you.
I am still waiting on this product
I am still waiting on this product. I chose this company because it was Australian and I thought I would get my product quickly. So far it’s been 3 weeks. After waiting for two weeks with no ongoing confirmation of its arrival, I emailed this company to ask why I hadn’t heard anything to be told that it wasn’t in stock and they would ship it when it was. An email would have been nice to know this. I think it’s fair to say that having to wait for over 3 weeks, and still waiting, for a product that’s supposedly in Australia is a bit steep. This will be my last purchase with this company, I will be looking elsewhere.
20 januari 2026
Review zonder uitnodiging
Antwoord van Genetic Labs Australia
Hi Maree,
We’re sorry this has been frustrating.
There was a temporary stock delay at the time of your order, which was noted on the product page. Your order was shipped on the 5th and tracking was provided once dispatched.
Yes, we are manufactured in Australia. You can view our TGA sponsor details here: https://www.tga.gov.au/resources/sponsor/genetic-labs-australia, and we’re also part of the Australian Made campaign: https://australianmade.com.au/licensees/genetic-labs-australia
As mentioned via email, a full refund was offered and that option still stands. If you’d prefer to refund your order, just let us know and we’ll process it immediately.
I’m really impressed with Genetic Labs
I’m really impressed with Genetic Labs. Their supplements are top-notch and you can tell they’re the real deal. After using them for a while now, I can confidently say I won’t be switching to any other brand. And the fact they’re Aussie made is the icing on the cake!
1 november 2025
Review zonder uitnodiging
Antwoord van Genetic Labs Australia
Thank you so much Evely, comments like this really do mean everything to us! We're so glad you're feeling the difference and that the Aussie-made quality is coming through. If you ever need anything at all, don't hesitate to reach out.
Highly recommended
Could not recommend their supplements enough! A trusting company that’s local to aus with high quality products!
18 november 2025
Review zonder uitnodiging
Antwoord van Genetic Labs Australia
Thank you Lexie, that means a lot! If you ever need anything, we're always here.
Genetic Labs Australia are a trustworthy company
Genetic Labs Australia is my go to supplement supplier as the products are of high quality and Australian made.
NMN has been crucial in improving my overall wellbeing, I sleep better, I feel better, I have so much more energy.
The collagen is my personal favourite though, as it mixes into my coffee without spoiling the flavour and the improvement in my skin is amazing!
I highly recommend Genetic Labs as they are truly a trustworthy company that are easy to communicate with and always provide great service.
16 november 2025
Review zonder uitnodiging
Antwoord van Genetic Labs Australia
Thank you so much Jo, this genuinely made us smile! Better sleep, more energy, and glowing skin from the collagen in your coffee, that's exactly what we're here for. So glad to have you as part of the GLA family. If you ever need anything, we're always here.
Quality with a capital Q
I love Genetic Labs. Their supplements are high quality, and, truly the genuine article. Now that I've been using their supplements for some time I can honestly say, I won't try any other brands. And Aussie made to boot!
16 november 2025
Review zonder uitnodiging
Antwoord van Genetic Labs Australia
Thank you Antonietta, we love that! Quality with a capital Q is exactly what we're going for. So glad to have your trust and loyalty. If you ever need anything, we're always here.
These are the only supplements I would…
These are the only supplements I would take for longevity. Super high quality and have massively boosted my day to day life.
Highly recommend!
16 november 2025
Review zonder uitnodiging
Antwoord van Genetic Labs Australia
Thank you Noah, that means a lot! So glad they've made such a difference to your day to day. Here for the long haul with you.
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
I’ve been using GenLabs for 6 months now and the quality shows. I feel more energised, focused, and healthier overall. Everything arrives quickly and beautifully packaged. Highly recommend to anyone wanting Australian made, reliable, effective supplements that actually make a difference!
13 november 2025
Antwoord van Genetic Labs Australia
Thank you Noah, that's exactly the kind of impact we're aiming for! Really glad to have you on the journey. If you ever need anything, we're always here.
This brand is amazing!
This brand is amazing!! I’ve tried multiple brands that sell creatine and collagen powder and none have beaten gen labs. I’ve also started taking NMN and Astaxanthin. The results have been incredible, I have more energy daily, feeling sharper and my skin has improved so much. Recovery after training has improved significantly. Overall, feeling so much healthier and fitter! I’ve even been gifting family and friends the products and they all love! Customer service has been amazing, super informative team and fast to answer any questions about products.
13 november 2025
Review zonder uitnodiging
Antwoord van Genetic Labs Australia
Thank you Marisa, this is so lovely to read! The fact that you're gifting them to family and friends says it all. So glad the whole range has been working for you, more energy, better skin and faster recovery is exactly what we're here for.
Amazing creatine
Big fan of their Creatine. Been taking it for 2 months and really noticing the difference. Amazing customer service too!
5 september 2025
Review zonder uitnodiging
Antwoord van Genetic Labs Australia
Thanks Corey! Two months in and already feeling it, that's what we love to hear. German sourced, Australian made, no fillers. Just pure creatine doing its job.
These supplements have changed my life!
These supplements have changed my life. I have been taking them for 3 months and I have honestly never felt better. I have more energy throughout the day, I don’t have that afternoon slump anymore. I am sleeping better and my recovery is on point.
I would strongly recommend everyone taking these if they want a healthier and better life!
5 september 2025
Review zonder uitnodiging
Antwoord van Genetic Labs Australia
Thank you Jordy, three months and already a completely different person, love hearing this. Strongly recommend away, we appreciate you!
Antwoord van Genetic Labs Australia
Thank you Quera, high praise and we'll take it!
All over great product
1 november 2024
Review zonder uitnodiging
Awesome products, amazing value..
Awesome products delivered on time with amazing value for money, an overall easy and pleasurable online buying experience. Genetic Labs are definitely my go-to for all my online health supplement needs.
26 juli 2024
Review zonder uitnodiging
Antwoord van Genetic Labs Australia
Thank you Oliver, glad you're loving it!
After a few months on Genetic Labs NMN
After a few months on Genetic Labs NMN, I’ve felt a steady boost in energy and even noticed my skin looking a bit firmer. It’s easy to take, and while it’s a bit pricey, the quality feels worth it. If you’re curious about NMN, I’d say it’s worth a try!
10 november 2024
Review zonder uitnodiging
Antwoord van Genetic Labs Australia
Thank you Oliver, steady energy and firmer skin a few months in, exactly what NMN is designed to do. Worth every cent!
I was taking another brand for a while
I was taking another brand for a while, so happy I changed to genetic labs Australia. They come in glass and are TGA approved. Feel amazing.
1 november 2024
Review zonder uitnodiging
Antwoord van Genetic Labs Australia
Thank you Ash, welcome to the GLA family! Glass bottles, TGA sponsored, and actually feeling the difference, that's exactly what sets us apart!
No response to order update
Have placed my second order 3 weeks ago and I have not received a shipping update, and 3 attempts at contacting them have been ignored. What is going on??
8 november 2024
Review zonder uitnodiging
Antwoord van Genetic Labs Australia
Hi Jodi
Thank you for your feedback, and I’m truly sorry for the experience you've had. We apologise for the delay in dispatching your order and any lack of communication on our end. Due to high demand, we currently have limited stock, and while we noted this on our website, we understand how important timely updates are, especially for returning customers like you.
We recently reached out via email to provide updates on your order, and as a thank you for your patience, we’ve included a discount and complimentary supplements. We’re committed to ensuring this experience is a one-time issue and are working hard to streamline our dispatch process.
Thank you for giving us the opportunity to make it right. Please feel free to reach out with any further questions.
Best regards,
Sarah
Been ordering for a year now
Been ordering for a year now, health has I proved dramatically, the berberine Improved my blood sugar & it has consistently been coming down I found I'm loosing wieght easier also since supplementing the berberine🙌 & have tried there other products and noticed increased energy when I had high dose NMN great product so happy with it thanks guys!
4 november 2024
Review zonder uitnodiging
Antwoord van Genetic Labs Australia
A year in and blood sugar coming down, weight shifting and energy up, that's a clean sweep Michael! Thanks for sticking with us, this is what it's all about.
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