This is NOT a review - For Info only: This trustpilot page is for Everymeds.com a USA based online pharmacy no longer operating. If you are trying to submit a review for EveryDayMeds - the Leiceste... Toon meer
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Worst service ever came across in my entire life . Plz plz stay away . Its been 2 months ordered for mounjaro, neither received inj nor refund , ordered from morrison got in 3 days , no the situatio... Toon meer
Been using product since about early October got my order last month and haven't had a problem until now, I can't sign into the portal and I only have about one dose left so I can't place my order. It... Toon meer
My first purchase went very smoothly but the second has been a different story. I was sold something they didn't actually have in stock with no warning. 3 weeks later my item hadn't arrived so I cance... Toon meer
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Real doctors. Real meds. Right to your door. No waiting rooms, no hassle.
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- everymeds.com
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Very good, until recently
I have been enjoying Everymeds and everything has run smoothly, until now. Everymeds auto charges the card you have on file every 25 days. When I reached out to them to reschedule my payment to a few days later, they emailed me and told me this: “However, please note that refills are currently on pause due to an update in how the treatment is being provided.
We will contact you with further information within 72 business hours.
If you have any other questions or need assistance, please let us know, we’re here to help!”
That’s incredibly vague and makes me feel like I did something wrong. And 72 business hours, (9 business days) from the time they sent this message is January 8. I run out of my pen doses on the 4th, which means a lapse in treatment while they figure out what’s going on and even if I’m still eligible.
I’m looking elsewhere for my tirzepatide, unfortunately. Everymeds has been good to me, but the vagueness and having to wait that long for them to figure things out just don’t sit well with me, and that’s truly concerning.

Antwoord van Everymeds
I'm making my rating on the intake…
I'm adding this to my review it's been a week and I have nit received my order and getting no answers on the phone or email. If someone doesn't respond to me by phone with tracking information I'm calling my credit card company and reversing the charges. This is no acceptable.
I see why the intake was so easy now. I got a message saying the order was expedited. It's evident that didn't happen.
I'm making my rating on the intake process. I haven't received the medicine yet but the process was smooth sailing. Amy and Tyler were great and we even had a pleasant side conversation. I can't wait to go to Florida to see them in person.

Antwoord van Everymeds
Good customer service
I’ve had very nice encounters with the phone representatives. Today I spoke with Tyler and she was very helpful. The online system to reorder was causing me issues but she escalated my reorder and helped me.

Antwoord van Everymeds
Everymeds is a scam…
I canceled my subscription with a representative named Sarah on December 1st. She assured me the cancelation would be processed prior to the next billing. On December 10th, I was charged $379.00 for a medication refill I did not request. I called customer support and was told my order would be canceled and my funds refunded. On December 11th, I received notification that the meds I didn't order were being shipped. I requested they cancel the order via the link that was sent with the notification email. As of December 15th, my membership has not been canceled, my refund has not been processed and I had to file a dispute with my bank, cancel my card, and reach out again to their customer service. I received the medication shipment today and have asked what they would like me to do with it. I have not received a response but will update my review if any of this resolves.

Antwoord van Everymeds
I’ve lost 8 pounds in two weeks!
I’ve lost 8 pounds in two weeks!! Everymeds provided prompt medical review and delivery. I think the addition of B12 really helps. Highly recommended!!

Antwoord van Everymeds
I was very pleased with the whole process!
I was very pleased with the whole process and my results. The sale price got me started, but when I realized that it would not stay at that price. It was more cost effective for me to use a company near and a lot cheaper!

Antwoord van Everymeds
I was having serious side effects with…
I was having serious side effects with sulfur burps and vomiting. I tried all day long to find a medical chat person. I could not find a medical chat tab and the people that were answering the phone and the messages were giving me the runaround. I can’t believe there is not someone on staff who t is a medical professional that can answer my questions. There are a lot of companies out there that will give you a Zoom meeting with a registered nurse who is also available for any questions. You may have at future time. Find a company that offers that. Every Meds doesn’t seem like a legitimate company.

Antwoord van Everymeds
Ashley was great
Ashley was great! She answered all my questions and provided extra info that I wasn't thinking about!

Antwoord van Everymeds
Hello I had a customer service issue…
Hello I had a customer service issue with my pen. It took a minute but they came through and I'm extremely satisfied.

Antwoord van Everymeds
Sara is the BEST
Had a few issues - prescription didn’t get approved, and information on my account on the portal was incorrect. Sara was fantastic!! Quickly sent me a link to resubmit for my refill prescription which was approved in seconds. Sara even took the time to follow up a few days later once IT fixed my portal account to make sure I had access to everything. I have had a great experience with both the meds, and the company itself!

Antwoord van Everymeds
Had an issue with how to inject using…
Had an issue with how to inject using the pen and was given to someone else to confirm I was using the pen correctly. She was very nice and kept reassuring me.

Antwoord van Everymeds
Very helpful & courteous while helping…
Very helpful & courteous while helping me find out about my order. Thanks Ashley

Antwoord van Everymeds
Delay after delay on shipping. "Escelation" after "Escelation"
I subscribed on 11/7, but did not have proof of a previous prescription, which is fine. On 11/10, I submitted my proof and they accepted it and approved my first dose for tirzipitide. Great. Friday rolls around, didn't receive my meds. Odd. Call Monday, "this is odd, I will escalate the issue." Friday, no meds. Monday, call again, "this is highly unusual, I will escalate the issue." Friday, no meds again. Monday, call again, "I will escalate the escelation". It is now 12/1, still no meds and they have taken a payment from me for the second month's subscription. To say that I am displeased would be a severe understatement. I was just told that I should hear back from them in 24-48 hours, but I am not banking on that. If I don't have a tracking number by Wednesday morning, I will be contacting my bank and doing a charge back on both transactions and contacting the BBB. I have remained very patent and polite despite my frustrations so I have no idea why there is a lack of any action.

Antwoord van Everymeds
Sara
Sara, and the whole team at Everymeds has been wonderful and so easy to work with!

Antwoord van Everymeds
Good luck canceling
Update: received an update on my refill that I did not request!! Last month I talked to countles people and emailed and messaged to confirm cancellation. Horrible!
I changed my address online, which was confirmed via email, yet still was delivered to the wrong address
After that, I cancelled my subscription, received email confirmation. Low and behold I have 2 charges on my credit card for an item I did not renew and had already cancelled. Called 2 more times to cancel, yet received shipment notice to the OLD address from FedEx that same day. Trashcan of a company.

Antwoord van Everymeds
Everymeds representation and product features
The representative Sara was very informative and answered all my questions regarding the medication and changing from one company to another. I like the fact that this company offers an affordable pen option that most companies I've researched do not.

Antwoord van Everymeds
I canceled after one month due to the…
I canceled after one month due to the cost. However, a week later, my account was charged anyway. When I called, I was told there was a "glitch" in their system, and the payment was reversed. The next day, the payment was taken out again. I DO NOT recommend this company!! Use someone else!!
In response to your response.....I DID email AND call. Yet the money is still gone from my account!
Update.....I now have 2 pending charges from Everymeds, after canceling twice, via email and phone!!

Antwoord van Everymeds
Great service with Ashley
Great service with Ashley. Resolved a problem quickly.

Antwoord van Everymeds
Avoid EveryMed
I called them, very unprofessional, they do not have any supervisor or manager to talk. I did not receive medication so far. It’s been two weeks. Looks like they are scammer and fraud. Avoid EveryMed — Terrible Experience
The service is absolutely the worst. Do not buy from them. Their representatives make false promises about delivery and doctor appointments. Once you make a payment, they stop responding to emails or calls. Even when the issue is clearly their mistake, they refuse to provide refunds. Completely unprofessional and unreliable company.

Antwoord van Everymeds
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