Everypaw Reviews 1.377

Used them for 3 pets. Never had any issues with payments/claims, very caring and supportive customer service team who come across as genuinely nice people and a nice touch with a card and seeds when by pet sadly died

Very quick responses and claim dealt with very efficiently

Easy to use and set up, I suppose the real test will be if we ever have to use it. So far so good and I recommend their prices

Absolutely fantastic customer service, claims portal was very straightforward no messing about very impressed. I’ve renewed again,.

Gave us the cover we needed with a reasonable price.

The whole experience was very simple and straight forward and really didn’t take much time at all, money was in my account a lot quicker than I was informed it would be so am a happy customer - hopefully my premiums won’t go up too much 😊

The claim was dealt with efficiently and paid out in a timely manner

Had dogs since 1980, never claimed before. Very impressed with ease of making claim and speed of payout in a week.

Claiming was unbelievably easy through the online portal, and they got back to me within a few days, then got my payment a few days after that. Very please with the service.

Efficient handling of claim throughout a difficult process - liaised with vet for the full picture and paid vet direct

Every Paw is the best pet insurance provider that I have ever come across or used. They are beyond helpful and when my rabbit got sick, the insurance money was in my bank within a week. Highly recommend them

Very easy process to ensure my 3 dogs. The site was intuitive and gave me lots of options to choose from.

Very easy to set up very clear instructions

I am happy with the cover provided by Everypaw.
However I am less happy with the annual renewal process which doubles the premium unless i apply for a completely new policy. Loyal custom does not seem to be valued.

I have had to make two claims for my dog Jaxon this year for Luxating Patella / Knee Surgery. The ease of the claims process with Everypaw is unmatched.
To claim, I signed into the pet portal, added the condition, the treatment dates and uploaded the vet invoice and submitted the claim. I really appreciated how simple this was during a stressful time.
They kept me informed on receipt of the claim and both times it was processed within a few days.
Due to my dogs age, 75% of each claim was paid but I am aware this is standard for all pet insurance so I have no issue with this.

The only constructive feedback I can offer relates to my other dogs’ policies at renewal. I asked for the auto renew function to be switched off, as I prefer not to have any contract automatically renewed. However, the policies were then cancelled at the end date and no renewal quotes or reminders were issued. As a result, the other dogs are now insured elsewhere. This has not caused any issues for me, but I likely would have stayed if I had received a reminder and renewal quotes.

Very easy to make a claim. Dealt with quickly and positively.

It is not possible to answer this question as I have only just become a client.

Straight forward

No.problem whatsoever. Paid direct to my vets. Excellent service.