Evry Reviews 233

Evry Company is rubbish

So you had the time to get back to me on Trust Pilot, to save faces on the online platform, but no one has still gotten back to me on the issue that your incompetent driver created in the first place?
I left you my tracking number, I called, I made enquiries, and all I receive is a lousy reply on Trust Pilot and no solid action taken to fix the problem?

The most unreliable delivery company in the UK, known for their unprofessionalism and poor service. They consistently fail to deliver on time and sometimes don't deliver at all.

Worst courier company ever
They changed the name but still as bad
The driver dumps parcels all other in communal areas.
After giving feedback it still happened as they clearly do not address this
I won’t bit of the company uses Evry and will refund my order if they are the company.
I’ve lots £100 due to the very bad company

They delivered my heavy 87 quid parcel and left it near the entrance to the yard of my block of flats, basically they left it on the street near the bus stop, didn't even ring me

How is this dodgy company still in business

What can I say about Evry. The absolute worst of the worst. What was the point of changing their name from Hermes. My delivery was due on the 3rd July from Debenhams. Now it saying your parcel has been delayed we’re working on it to get on it’s way next working day. It’s 7th today 20:30. I hate you Evry and every time I see a company I order with using your service my heart sinks.

Once again Evri have maintained there tradition of keeping my parcels, I made two separate purchases using PayPal of a single pink golf ball and a single blue golf ball so amusingly the driver who clearly has my parcel still will be very disappointed because a blue golf ball will mean nothing to him.
Unfortunately, is a gift for somebody else which would mean a lot more to them than it would anybody not delivering my parcel which is good because they have not delivered my parcel. I received the pink one which was all ordered on the same time at the same day as the blue one and the pink ones surprisingly turned up with a very polite and well spoken Driver the blue one however has not. I leave the details below apparently it is still in transit but that is very unlikely. Congratulations I'm now £4:68
out of pocket have to work out how the hell to get my money back through PayPal and I have to find another golf ball from somewhere else which is not easiest you would think to find in the first place. 
if you get bored this is a tracking number which should have no help whatsoever to me because a app does not recognise it when I go to PayPal and be the Evri everyone suggested still in transit so no one's making any sense whatsoever. I'm trying to pretend to be surprised here. 
As an update the golf ball has finally arrived !!

tracking number: 2025061785031300005488346583266
so although incredibly slow, I must say thankyou to the driver for his efforts and adjust the star rating to be fair and balanced.

The parcel H020AA0257880291 not arrived from 9th July and H05UQA0013556517 looks like delivered by the courier nick the parcel.

Amazon pick up. Nothing from them. They simply not turning up.

Not sure where to start. My item worth over £500 got delivered by Evry damaged.
I hard to refund the buyer and have been trying to get it collected from the buyer with Evry since then. 2x failed attempts and the 3rd one just got cancelled for some reason, and no notification, or explanation to why and by who. I have tried to complain, but no response back from anyone. This is, by far, the worst customer service I have ever come across and I honestly don’t know how this company is still in business.

used to be a better service but now getting worst and worst, the guy doing the shedules must be completely incompetent.

Waited weeks for a parcel. Evry wasn't my choice, it never is because EVRY is useless every time. They finally decide to deliver it while I was away, so I asked for it to be redirected at a parcel stop. This wasn't an issue on the app and they agreed to it. Yet when it came time to deliver they sent to back to sender instead without notifying me of any issues.

The WORST ever DELIVERY company in the UK.
Totally unprofessional & providing a bad service.
They always late for a promised delivery day.
And sometimes they don’t even deliver at all.
Had a parcel from Temu to be delivered through Evry ,
Firstly it was late for delivery for some 3-4 days,
& then it was delivered to a wrong address allegedly.
Even Amazon & Temu are stopping to use Evri & switching to the Royal Mail for deliveries instead.

I've had quite a few hiccups with Evry in the Kettering area. Colin, the usual driver, seems to have trouble finding my address, and nothing seems to have been done about it. Many of my orders end up being sent back. Given these repeated issues, I really can’t recommend this company.

Ever since I got Steven on the Evry deliver round it's been awesome. He knows where my house is.

Reading the other feedback it seems it all depends how good your driver is.

Unfortunately I didn't have many choices when ordering my parcel delivery. Hence, had to work with these incompetent people. They lost my package, didn't even update me on that. It's impossible to get to talk to an actual human. Absolutely don't recommend. Couriers just loose parcel and won't even make an effort into trying and looking for it.

We are open every Saturday from 09.00 till 17.00.
At 13.41 receiving notification that they were unable to deliver...Awful. Most of the time when the driver don't want to show up we receive this notifications

Lately the service has become disgusting, the drivers are incompetent, they constantly delay parcels! Today they couldn't deliver the parcel for the whole day and they still haven't delivered it, although they had it for two days! There was a gift for a child and he waited for this parcel all day!!! Very upset! Is there even one normal parcel delivery company or are they all like this now?!👿👿👿

The worst services I ever have..my two parcels are stolen they couldn't even locate ..never refund the cover amount..do not trust and give your valuable gifts in these thieves hands..