EweMove Sales & Lettings Reviews 

We recently completed the sale of our property with Sam & Pete at Ewemove in Sale. Our initial experience with a different agency was disappointing , marked by an ineffective property launch. Consequently, we engaged Sam & Pete to handle the rental of the property, though we authorized them to proceed with a sale if they could secure a buyer within a limited timeframe.
They successfully executed a highly effective launch and secured a buyer within just four days.
The subsequent sales process was significantly streamlined due to their involvement. Communication was consistently excellent; the ability to reach the team 24/7 proved invaluable. When a complication arose regarding property searches, Sam & Pete provided a proactive alert on a Saturday evening, enabling us to organize the necessary documentation and address the issue promptly at the start of the next business day.
Their approach is highly professional, consistently helpful, and focused on maintaining transaction momentum. The unique service they provide really is a breath of fresh air and contrasts sharply with less accessible, conventional agencies. We highly recommend their services to anyone seeking a proactive and highly engaged estate agency experience.

Ewemove Beverley were highly efficient and personable to deal with. Claire and Roland attended to specific unusual requests with good grace and kindness.
All communication was promptly and efficiently handled.
I would absolutely recommend using them.

Not impressed at all. I've been messaging them for weeks about a property they have advertised for sale and no-one has bothered to respond.

Can't say I'd ever consider using them if I had a property to sell.

Joe from EweMove Childwall, Liverpool was a superstar.

I have had very bad experiences with estate agents in the past and was dreading starting the process again this time around.
Joe and Giovanni visited us on a bank holiday Monday at a time to suit us, took time to get to know our property and talked at length about our valuation and strategy for the marketing and sale of the property.

Throughout the entire process, Joe made made himself available for all viewings, including evenings and weekends - very rare in my experience - and provided us with detailed feedback each time. He always followed up viewings providing us with feedback and kept on top of any interest.

Joe managed our offer perfectly helping us to get best value and he was constantly in touch updating us with all progress throughout the sale. It felt like a friend who genuinely cared was looking after our sale.

This has been our smoothest house sale, and I would not hesitate to recommend Joe from Ewemove.

I am very happy with ewemove they are great agacy and very helpful, always there where you need help i definitely recommend 😀

Friendly polite professional service by all members of the team.

Definitely recommend I received an excellent service demonstrating patience, understanding and flexibility.

The photos for the listing were a credit to the property.

Thank you ewe-move for your hard work and help with our sale and relocation

Ewe-move have supported me with the purchase of my new home and they are currently looking after my rentals. Very happy with the service, extremely knowledgeable and responsive to my messages. I would highly recommend, thank you

Our dealings with Howard, Aiden, and Abigail from the Leeds EWE team were remarkably quick in aiding the sale of our house. They answered all our questions promptly and offered consistent support during the entire process of selling our property. The handover of keys was a wonderful way to conclude the experience. Team EWE genuinely ensured that our sale was as smooth as possible and were available at every step to provide help. Thank you all!

I would wholeheartedly recommend using Sam and Pete for every single move. They are the best estate agents in the business.

Right from the start, they were friendly, professional and they strive to get the best for you as their client.

They work so well together and they were absolutely brilliant at communicating all the way through the transaction. Sam The hold be chasing all solicitors in the chain to make sure progress was made.

The pair of them also really care about their clients. They give you time and always respond to messages very quickly!

It is clear that they don’t just do this as a job - they really do love the work they do and put their all into it.

I have had interactions with other estate agents in the area and they are nowhere near as hands on as Pete and Sam.

You really will be well looked after if you use Ewe Move with Sam and Pete - I cannot recommend them highly enough. Great estate agents and all round wonderful people

Oz a wonderful person to work with would recommend him to anyone he treats you like your family gives loads of advice on the property. Make sure all the paperwork and everything is sorted. Very professional of what he does and always achieve what he says. A credit to your company.

Ewemove Litteborough &Todmorden ,I have dealt with many Estate agents and I must say Mark has been the very best. He is excellent and very professional . He gives 100% and left no stone unturned when selling my property. He is very personable and friendly and has amazing communication skills. I would highly recommend Mark to anyone selling their property. All I can say is Thank you Mark for helping me to sell my property as smoothly as possible and dealing promptly with issues from third parties.

Absolutely appalling experience with this letting agency. After more than two years as a tenant — always paying on time — the moment I gave my 30-day notice, they turned into a brick wall. My rolling contract clearly states my payment date is the 6th of each month, and I submitted notice on the 5th of October. By every legal and logical measure, my tenancy should’ve ended on the 6thth of the following month.

Instead, they tried to strong-arm me into paying rent until the 30th of November, completely ignoring the contract, agreement that we had in place, the law, and the fact I even was ready to return the keys on the 6th. They repeatedly refused to acknowledge basic facts, kept sending contradictory emails, and tried threatening me with my own deposit — which is protected by DPS, not owned by them.

They also refused to perform a proper check-out, claiming they’d only do it “when a new tenant is found,” which is absolutely unacceptable and wildly unprofessional.

If you value transparency, fairness, or even the slightest amount of common sense, avoid this agency. Once you’re in, they’ll twist dates, bend rules, and waste your time with endless emails just to squeeze money out of you that you do not owe.

Easily one of the most frustrating rental experiences I’ve had. Tenants deserve better.

From the first contact, all the way through to completion David was brilliant. Constant feedback and response to questions and when it looked like the chain was in danger of collapsing he spent hours contacting all the agents and solicitors to get the completion through. Thank you. (I’m not planning on moving anytime soon but if I was I would definitely choose Ewemove.

The team were very quick to respond to any queries I had, were very supportive if I had any queries and reassured me throughout the purchase of my new home. There was a lovely starter box given when I picked up my keys. Claire was lovely when showing me the property and Claire and Jane were easy to get hold of the whole way through. Cannot fault the team! They truly made my first purchase as easy as they could and were there at every step. Thank you all!

Communication, transparency and willingness to help a complex sale over the line. The Communication kept all parties calm. Many thanks. Peter

I dont think Ewe move of Beverley could have done anything better, great, professional, friendly and affordable service from start to finish.

I am writing this review to share my personal experience with EweMove (Stamford & Spalding), hoping it will protect others from going through what my family had to go through.

In my opinion, the way this branch handled my brother’s tenancy and funds was deeply unprofessional, misleading, and extremely disappointing.

1. Confusing and Contradictory Communication

Throughout the tenancy, we were given multiple written assurances from EweMove staff—especially from one of their representatives—that the remaining Rent Now Buy Later (RNBL) balance would be refunded once the keys were returned.
We relied on these written promises, only for the company to completely change their position after receiving the keys.

For me personally, this showed huge inconsistency and made the process extremely stressful.

2. Lack of Transparency

When we requested clarification, evidence, or justification for withholding my brother’s funds, we were left facing vague explanations, shifting stories, and no clear proof.

In my view, a professional letting agent should be able to provide:

invoices

check-in / check-out reports

photographs

receipts

itemised deductions

NONE of these were provided to us.

It felt like everything was being said “verbally” with no documentation to back it up.

3. Refusal to Provide Landlord Details

In our experience, EweMove refused to give us the landlord’s details even after repeated requests.

Any good agent should act transparently and fairly between landlord and tenant.
Instead, we felt we were blocked, ignored, and pushed around.

Because of this, we were left unable to communicate or resolve anything with the landlord directly.

4. Sudden Change of Position After Keys Were Returned

Before the keys were handed back, we were told that the property was in acceptable condition and that the RNBL refund would be arranged.

After the keys were returned, the story suddenly changed.

From our perspective, this behaviour felt unfair, misleading, and extremely distressing.

5. My Personal Feeling: Exploitation of a Vulnerable Tenant

My brother was in a vulnerable position at the time, and in my honest opinion, EweMove took advantage of the situation rather than acting with fairness and compassion.

As a family, we felt let down, mistreated, and in my view, the whole situation has shown extremely poor conduct.

6. Left With No Option Except Legal Action

We tried everything to resolve this amicably, but in the end, we were left with no choice except to take the matter to the County Court.

This is not how a professional estate agent should operate.

My Final Thoughts

Based on my experience, I would never recommend EweMove (Stamford & Spalding) to anyone looking to rent or buy a property.

I strongly advise others to:

be cautious

insist on everything in writing

double-check all financial arrangements

carefully protect themselves

because in my opinion, EweMove’s conduct was unreliable, contradictory, and lacked transparency.

I hope this review helps others avoid the stress and financial uncertainty that we experienced.

Thank you so much to Karen and all the team at EweMove York their service has been outstanding helping me to move into a rented house following a very difficult time.
I appreciate all your kind help
Marie x

One of the worst companies I’ve ever rented from! For 5 years running, every single month there is floods, sewage back up and blocked sinks etc, despite the few and far between efforts ewe move would make to rectify this, the proper work that needed to be complete to stop this happening, they don’t do because the cost is too high for them to remove the bathroom wall of which the broken macerator is behind. I was at one point kicked out of my flat for them to ‘fix’ this, resulting in me having to borrow money for me and my child to eat, as the property was unsafe for me to bring my 2 year old as a single mum unattended whilst I was cooking. Their reply was ‘you could have used your oven’ whilst half of my bathroom was all over my kitchen floor?
Putting these CONTINUOUS problems aside.. I then had a problem with incompetence, resulting in me having to open a loan, just so I would not loose my next property I’ve been waiting 6 years for, my local council contacted Ewemove who then informed them incorrectly that I owed £300. 3 months in a row, the rent was charged at £1325 instead of £1235. They paid a portion of the £300 back, but when I asked for the rest plus compensation for the fact I’ve wrongfully had to open a loan AND pay interest at THEIR fault, they rejected by telling me that I should basically be doing their job for them? Apparently I as a tenant am supposed to double check my rent account THAT THEY ALSO REFUSED FOR OVER A WEEK TO SEND TOO ME DESPITE NUMEROUS CALLS AND TEXTS so how I’d have checked in time anyway IS BEYOND ME. Imagine a big company turning round and saying yes we made the mistake but you should have checked our ongoing mistake??? I’m sorry do we get paid to do their job for them? Honestly I have NEVER experienced such a ridiculous estate agents in my life and I have been through plenty and had no problems with them or their properties either.
Absolutely baffled as to how they’ve come to the conclusion that I should be checking their mistakes and doing their job for them when that’s what they are paid for?????? Alongside the fact they took a ridiculously long time to send over my rent statements anyway. Now struggling financially as a single mother because I’ve wrongfully had to open a loan due to misinformation of what they’ve TOLD my local housing association. Anyone wants to know what Ewemove is like in the Dorking/leatherhead area, it is shocking, terrible service and incompetent staff who make tenants pay for mistakes they’ve made, and hold tenants accountable for checking they’re doing their job correctly? What a joke of a company!!!!!! If they start paying me to correct their mistakes their reasoning would be justified but it isn’t.

Steve is a very professional estate agent.
He was there every step of the way when selling house, easy to contact and always replied very quickly
He handled all the viewings and kept us well informed
Nothing was too much trouble
Would definitely use him again