Joel, thank you you helped me understand everything an helped me very patiently, I truly appreciate all you did to help me. Your a great person to work with people to help them understand stuff witho... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I was confused as to how the process worked. Jen with explore credit was extremely patient and helpful in guiding me through every step to get my loan approved and moved forward for funding. I really... Toon meer
Bedrijf heeft geantwoord
I was so impressed by the quality of care I was given by Shawn and his co-worker Sarah. It's extremely important to make your clients feel comfortable and relaxed by making such decisions such as this... Toon meer
Bedrijf heeft geantwoord
The Rep. Tina was very helpful and I could actually hear her on the phone then the previous representative. She stayed on the phone to make sure I received all the links and if any changes needed to b... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Building relationships through financial trust! Explore Credit is a smart, simple, fast way to borrow money when you need it most. We offer short-term installment loans with no hidden fees. Our super easy online loan process offers you the funds you need now.
Contactgegevens
P.O. Box 260269, 30326, Atlanta, Verenigde Staten
- 844-355-5626
- support@explorecredit.com
- explorecredit.com
4,6
Uitstekend
2K reviews
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I am not happy with first…
I am not happy with first representative sarah she gave me hard time she refuse transfer me to supervisor so i hang up and called ask for supervisor so the guy name gilbert he seems nice and acceptable talk with me through relay service so i satisfied with gilbert than sarah.
15 april 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating and for sharing your experience. We’re sorry to hear that your initial interaction was not satisfactory, and we sincerely apologize for any inconvenience caused. This is not the level of service we aim to provide.
We’re glad to hear that Gilbert was able to assist you effectively and provide a more positive experience. Your feedback is important to us, and we will use it to improve our service and ensure better support in the future. Thank you for bringing this to our attention and for giving us the opportunity to make things right.
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re glad to hear that Vince Brown provided great customer service during your experience. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Spoke to Vince Brown and tried to…
Spoke to Vince Brown and tried to cancel the loan that I don't remember signing for and so far he said he will cancel it and take the money back and no charges will occur. So will see... hope no charges will be made. Iam going to check my bank account everyday and see if there's any payment or charges from Explore Credit. So far Vince help me and explain.
14 april 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your feedback and for sharing your experience. We understand your concern, and we want to reassure you that if your loan cancellation has been processed as confirmed, no additional charges will be applied.
We’re glad to hear that Vince was able to assist you and provide clarity. Your peace of mind is very important to us, and our team is committed to ensuring everything is handled correctly. If you notice anything unexpected or need further confirmation, please don’t hesitate to reach out to our support team, we’re here to help.
Ellecent and she a lot of patience
Ellecent and she a lot of patience
14 april 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re glad to hear that you had an excellent experience and that our representative showed great patience while assisting you. We truly appreciate your feedback and look forward to helping you again whenever you need support.
Vince Brown did an amazing job helping…
Vince Brown did an amazing job helping take care of my loan!!
14 april 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re delighted to hear that Vince Brown did an amazing job helping take care of your loan. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Vince brown!
Vince brown was my representative and he was very kind, very knowledgeable, and gave me the information I was looking for.
13 april 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re glad to hear that Vince Brown was kind, knowledgeable, and provided you with the information you were looking for. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re glad to hear that our representative was supportive, kind, and provided a positive experience. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Please watch out and beware of this…
Please watch out and beware of this company. Seems shady. I was pre approved with confirmation the funds would be deposited upon receiving my bank information and photo ID. After submitting it was denied. It's making me think it was a scam to get my banking and ID information. I'm quite nervous now actually. Wish I could give this experience negative stars.
8 april 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for sharing your experience. We’re sorry to hear this process felt confusing and concerning.
Preliminary offers or pre-qualification decisions are based on limited information and may change after identity verification, document review, and underwriting. We understand how disappointing that can be.
Protecting applicants’ personal information is important to us, and we take the handling of submitted information seriously in accordance with our policies and applicable law.
We would like the opportunity to review your application and address your concerns directly. Please contact our support team at support@explorecredit.com or (844) 355-5626 so we can assist further.
Thank you for bringing this to our attention.
I had to call back
I had to call back. I got Vince and he was absolutely AMAZING! he didnt make me repeat myself, he was upfront and took care of my needs. I pray I get him again when I call back! Thank you Vince
9 april 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re delighted to hear that Vince provided such an amazing experience and took care of your needs without any hassle. It’s great to know he was attentive, upfront, and made things easy for you. We truly appreciate your kind words and will be sure to share your feedback with him. Thank you for choosing us, we look forward to assisting you again!
Joel was a great help
9 april 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re glad to hear that Joel was a great help during your experience. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re glad to hear that you found our service very helpful. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Gilbert super helpful and patient
Gilbert super helpful and patient
7 april 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re glad to hear that Gilbert was super helpful and patient during your experience. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
The representative that helped me was…Jen
The representative that helped me was named Jen She was very helpful with my situation it was very helpful with giving me good suggestions and helping me out
7 april 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re glad to hear that Jen was very helpful in understanding your situation, offering helpful suggestions, and supporting you throughout the process. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Gilbert was very helpful and did a…
Gilbert was very helpful and did a great job assisting!
7 april 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re glad to hear that Gilbert was very helpful and did a great job assisting you. We truly appreciate your feedback and look forward to helping you again whenever you need support.
Very patient representatives on the…
Very patient representatives on the phone. They do very well at their job.
7 april 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 4-star rating! We’re glad to hear that our representatives were patient and performed their roles well. We truly appreciate your feedback and look forward to providing you with a 5-star experience next time.
Vince Brown was very helpful.
6 april 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re glad to hear that Vince Brown was very helpful during your experience. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Vince Brown was very professional with…
Vince Brown was very professional with helping me
6 april 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re glad to hear that Vince Brown was very professional while assisting you. We truly appreciate your feedback and look forward to helping you again whenever you need support.
I need to Thank Explore Credit for…
I need to Thank Explore Credit for…
I need to Thank Explore Credit for there help and support. The timing was perfect I seriously need to consolidate my debt. The process was quick and easy, I truly appreciate your company! Thanks Again For Everything!! Keith Herbert
6 april 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re glad to hear that our support came at the right time and that the process was quick and easy for you. It’s great to know we could assist you with your debt consolidation needs. We truly appreciate your kind words and thank you for choosing Explore Credit, we’re always here to help whenever you need support.
Very helpful Gilbert very nice option…
Very helpful Gilbert very nice option and payment plan thank I so much for having great team to assist
6 april 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re glad to hear that Gilbert was very helpful and assisted you with a suitable payment plan. Your kind words about our team mean a lot to us. We truly appreciate your feedback and thank you for choosing us!
Jen is awesome
I was confused as to how the process worked. Jen with explore credit was extremely patient and helpful in guiding me through every step to get my loan approved and moved forward for funding. I really appreciate it. I would highly recommend them for your short term financial needs.
4 april 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating and for sharing your experience! We’re delighted to hear that Jen was patient and helpful in guiding you through every step of the process and making everything clear for you. It’s great to know she helped move your loan forward smoothly. We truly appreciate your recommendation and kind words, thank you for choosing Explore Credit!
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