Joel, thank you you helped me understand everything an helped me very patiently, I truly appreciate all you did to help me. Your a great person to work with people to help them understand stuff witho... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I was confused as to how the process worked. Jen with explore credit was extremely patient and helpful in guiding me through every step to get my loan approved and moved forward for funding. I really... Toon meer
Bedrijf heeft geantwoord
I was so impressed by the quality of care I was given by Shawn and his co-worker Sarah. It's extremely important to make your clients feel comfortable and relaxed by making such decisions such as this... Toon meer
Bedrijf heeft geantwoord
The Rep. Tina was very helpful and I could actually hear her on the phone then the previous representative. She stayed on the phone to make sure I received all the links and if any changes needed to b... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Building relationships through financial trust! Explore Credit is a smart, simple, fast way to borrow money when you need it most. We offer short-term installment loans with no hidden fees. Our super easy online loan process offers you the funds you need now.
Contactgegevens
P.O. Box 260269, 30326, Atlanta, Verenigde Staten
- 844-355-5626
- support@explorecredit.com
- explorecredit.com
4,6
Uitstekend
2K reviews
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Great Customer Service
On Speaking with Joel, at explore credit he went above and beyond to help me with my loans. I really appreciate him alot on explaining and helping me understand my great options. Thanks and Keep doing a Great Good.
22 maart 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re delighted to hear that Joel went above and beyond to assist you with your loan and took the time to clearly explain your options. Your appreciation means a lot, and we’re glad he was able to provide such helpful support. Thank you for your kind words and for choosing Explore Credit, we’re always here to help!
Enoch was wonderful very informative…
Enoch was wonderful very informative and a pleasure to talk with
20 maart 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re delighted to hear that Enoch was wonderful, very informative, and a pleasure to speak with. We truly appreciate your kind words and look forward to assisting you again whenever you need support.
"Ooooh we don't have that account on…
"Ooooh we don't have that account on file.". Then stop TRYING TO CHARGE IT you lying sacks of shit. You HAVE the account I want you dipshits to use, I had to block them on my main because of how stupid and predatory they are.
20 maart 2026
Review zonder uitnodiging
Antwoord van Explore Credit
We’re sorry to hear about your experience and understand how frustrating payment issues like this can be. That is certainly not the level of service we aim to provide.
We take concerns regarding account information and payment processing very seriously. Payments are only attempted based on the banking details provided and authorized on the account, and we would like the opportunity to review this further to ensure everything is set up correctly and to resolve any discrepancies.
We apologize for any frustration caused during your interaction with our team. Respectful and clear communication is very important to us, and your feedback will be used to improve our service.
Please contact us directly at support@explorecredit.com or call (844) 355-5626, so we can investigate this matter and assist you as quickly as possible.
Your feedback is important to us, and we’re here to help make this right.
Easy to talk to
Easy to talk to. Quick and fast. Daniel helped me with ease and got me my loan
18 maart 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re glad to hear that Daniel was easy to talk to and provided quick, efficient support in helping you with your loan. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
My customer service representative Jen…
My customer service representative Jen was incredibly helpful.
18 maart 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re delighted to hear that Jen was incredibly helpful during your experience. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Casey was very helpful in guiding me…
Casey was very helpful in guiding me through the application process! She was very professional and polite!
17 maart 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re glad to hear that Casey was very helpful in guiding you through the application process and that she was professional and polite throughout. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Vince Brown provided amazing service!
17 maart 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re delighted to hear that Vince Brown provided amazing service during your experience. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
I had multiple issues at the beginning
I had multiple issues at the beginning, but the gentleman Matthew helped resolve all issues. He was very helpful and truly made it a good experience working with explore credit.
12 maart 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating and for sharing your experience! We’re sorry to hear there were some issues initially, but we’re glad Matthew was able to step in and resolve everything for you. It’s great to know he was helpful and turned your experience into a positive one. We truly appreciate your feedback and thank you for choosing Explore Credit!
Nice and fast gentleman was very nice…
Nice and fast gentleman was very nice and helpful
17 maart 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re glad to hear that you had a fast experience and that our representative was nice and helpful. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Very friendly and knowledgeable about…
Very friendly and knowledgeable about service that is being offered
16 maart 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re glad to hear that you found our team friendly and knowledgeable about the services we offer. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Ruth was very helpful and kind and helpful I would recommend you too use explore credit.The whole experience was very delightful
Ruth was very helpful and kind with the process
16 maart 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re delighted to hear that Ruth was kind and helpful throughout the process and that you had such a pleasant experience. Your recommendation means a lot to us, and we truly appreciate your feedback. Thank you for choosing Explore Credit, we’re always here to support you whenever you need assistance.
Joel was great
15 maart 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re glad to hear that Joel provided a great experience. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Joel was very kind and thorough with…
Joel was very kind and thorough with the call.
15 maart 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 4-star rating! We’re glad to hear that Joel was very kind and thorough during your call. We truly appreciate your feedback and look forward to providing you with a 5-star experience next time.
Stella was able to answer all my…
Stella was able to answer all my questions. She was polite & professional
13 maart 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 4-star rating! We’re glad to hear that Stella was able to answer all your questions and that she was polite and professional throughout your interaction. We truly appreciate your feedback and look forward to providing you with a 5-star experience next time.
I’m thankful for the help
I’m thankful for the help. Thank you. God Bless
13 maart 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re glad we could help and truly appreciate your kind words. Thank you for choosing us, and God bless you as well. We’re always here whenever you need support.
Ryan was very nice person and kind very…
Ryan was very nice person and kind very helpful
12 maart 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re glad to hear that Ryan was kind, helpful, and provided a pleasant experience. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Amazing and does her job.
12 maart 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re glad to hear that you had an amazing experience and that our representative did a great job assisting you. We truly appreciate your feedback and look forward to helping you again whenever you need support.
There was an issue with my Checking…
There was an issue with my Checking Account number that Stella quickly resolved.
In addition, Stella was very professional and polite. I felt as though Stella was genuinely concerned about my situation and was able to resolve the issue quickly
Now if I could only get a decision on my application. I find it hard to believe that this company goes through the entire loan process including checking account verification, ACH payment acknowledgement and actually signing the loan paperwork with payback terms without having made a decision.
11 maart 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re glad to hear that Stella was able to quickly resolve the issue with your checking account number and provide professional and polite support. It’s wonderful to know that she showed genuine concern for your situation and handled everything efficiently. We truly appreciate your feedback and thank you for choosing us!
Customer service was nice and very…
Customer service was nice and very helpful. 😊
12 maart 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re glad to hear that our customer service team was nice and very helpful during your experience. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Very good information given!
11 maart 2026
Review zonder uitnodiging
Antwoord van Explore Credit
Thank you for your 5-star rating! We’re glad to hear that the information provided was very helpful. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
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