For the frames I purchased (Hugo Boss 1125/U), Eyeons provided the best price, timely emails informing me of the status of my order and prompt, secure shipping via UPS. As per their guarantee, these... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I knew the exact frames I wanted and EyeOns had them! Ordering was clear as to color options and sizes. I received email confirmation and tracking information. The item was well packed, in an appropri... Toon meer
Bedrijf heeft geantwoord
I should have watched reviews first before buying. Placed order (supposedly in stock) in Nov 30, 2 weeks later, still hasn't shipped. When I chat with Customer Service I get the impression they... Toon meer
Bedrijf heeft geantwoord
I’ve had Tom Ford sunglasses for a while now so I decided to buy a pair of Tom Form frames from this store. Tbh I wasn’t sure about buying expensive brand name frames online but I’m very satisfied wit... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We carry the latest models of eyewear from all the top designers worldwide. We partner with the most eminent brands far-famed for their extraordinary designs of fashionable and exclusive prescription glasses and well all the newest sunglasses. Our lines include Ray-Ban, Gucci, Tom Ford, Prada, Dior, Carrera, Hugo Boss, Balenciaga, Oakley, D&G, Tiffany & Co, Versace, Burberry, Fendi, Valentino, etc..
Contactgegevens
711 Ginesi Drive, 07751, Morganville, Verenigde Staten
- (888) 808-2804
- info@eyeons.com
- eyeons.com
4,5
Uitstekend
269 reviews
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Heeft nog niet op negatieve reviews gereageerd
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Great shopping experience!
I knew the exact frames I wanted and EyeOns had them! Ordering was clear as to color options and sizes. I received email confirmation and tracking information. The item was well packed, in an appropriately sized box and wrapped in sturdy bubble wrap. The glasses were in the manufacturer’s case, with certificates of authenticity, foam stabilizers for the stems, and an extra cleaning cloth. Well done, EyeOns!
29 december 2023
Antwoord van EyeOns™
Hello Linda.
Thank you for your glowing review! We're delighted to hear your experience with EyeOns was seamless, from ordering to unboxing. We take pride in delivering not just eyewear but a complete, premium experience. If there's anything more we can assist you with, feel free to reach out.
I ordered 2 pairs of frames
I ordered 2 pairs of frames. 2 cases were shipped but one case was missing a pair of frames. I called right after I opened the box and noticed the issue, which was the day the box was delivered. Have been going back and forth with emails and phone calls to get a credit for the missing pair. The issue is still not resolved a month later. Sam, a representative there, assured me he would give me a call back in 2 days and it’s been over a week. Still no refund for the missing item I was charged for.
21 november 2023
You had the product advertised and you…
You had the product advertised and you were able to ship it.
If the product had arrived in the 3 days timeframe, a five star would have been achieved. The product took over a week to arrive.
26 december 2023
Antwoord van EyeOns™
Hello Chris
Thank you for your feedback. We appreciate your understanding regarding the delayed delivery. We're working on improving our shipping process to provide a faster experience in the future.
Great sale price and fast delivery
27 december 2023
Antwoord van EyeOns™
Hello Dorothy,
Thank you for your kind words! We're delighted to hear that you enjoyed the great sale price and experienced fast delivery. Providing a seamless shopping experience is important to us, and we're grateful for your positive feedback.
Oakley frame
Been looking for that oakley frame,and it’s only Eyeons has a decent price,shipping is fast also, won’t regret that purchase…
19 december 2023
Antwoord van EyeOns™
Hello.
Thank you so much for your positive feedback! We're thrilled to hear that you found the Oakley frame you were looking for at Eyeons and that you are satisfied with our pricing and fast shipping. Your satisfaction is our top priority, and we appreciate your trust in us. If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again in the future!
Quality of delivery was great, but (UPDATED)...
UPDATE: I was reached out to by eyeons, and they offered me a discount as a result of my earlier experience, which I appreciate
Quality of delivery was great, but there was lack of communication on the status of my order (I had to get the latest status from the store chat, and my email responses were never returned), and it took 3 weeks to ultimately get the item
21 december 2023
Antwoord van EyeOns™
Hi Ravi.
Thank you for taking the time to update your feedback, and we appreciate your understanding regarding the delay in communication on your recent order. We are glad we could connect with you and offer a discount as a gesture of goodwill.
Your satisfaction is our priority, and we're working on improving our communication process to ensure a smoother experience for our valued customers. If you have any further concerns or questions, please feel free to reach out.
We look forward to serving you better in the future.
Disappointed but received refund (UPDATED)
I placed an order for eyeglasses on Nov 6, 2023 (361.56 CAD). USPS picked up the item on Nov 13. Despite waiting for over one to two months, the delivery was not completed. Due to a shipping issue, the item was returned to Eyeons on Dec 26. Irene from Eyeons processed a refund on Dec 22, which appeared in my credit card account on Dec 27 (350.39 CAD).
18 december 2023
Review zonder uitnodiging
Antwoord van EyeOns™
Hello Wilson,
Thank you for sharing your experience, and we sincerely apologize for any inconvenience caused by the shipping issue. We appreciate your patience throughout this process.
It's reassuring to know that Irene was able to assist you with a refund promptly. If there's anything else we can do or if you have further questions, please don't hesitate to reach out.
We value your feedback and hope for an opportunity to serve you better in the future.
Great company to work with
Very easy to order online. The product was exactly what I ordered and I expect it and they arrived quickly. Good company to work with.
19 december 2023
Antwoord van EyeOns™
Hello MJ.
Thank you for the positive feedback! We're thrilled to hear your ordering experience was smooth, and the product met your expectations. If you ever need assistance or have further feedback, feel free to reach out. We appreciate your business!
Good experience but sizing could be better
The process of getting my frames online was easeful and the glasses are very pretty but I think they are a little too big for my face, which I think I would have been able to better tell before purchasing them if the online try on tool were more nuanced of higher quality. That is my only criticism.
28 november 2023
Antwoord van EyeOns™
Thank you for taking the time to share your feedback with us. We appreciate your kind words about our easy online process and the aesthetics of the glasses.
We understand your concern about the fit, and we genuinely value your input regarding our online try-on tool. Your insights are crucial to enhancing our services, and we'll certainly consider ways to make the tool more nuanced in the future.
Antwoord van EyeOns™
Hello Mr Vlado,
Thank you for your kind words! We're thrilled you found an excellent frame with us. If you ever need assistance, feel free to reach out. Happy shopping! 😊👓
Mis lentes llegaron a tiempo y bien
Mis lentes llegaron a tiempo y bien. Los recomiendo.
1 november 2023
Antwoord van EyeOns™
Hola.
Gracias por tu comentario! Nos alegra saber que tus lentes llegaron a tiempo y en buenas condiciones. Agradecemos tu recomendación
Antwoord van EyeOns™
Hello Paul,
Thank you for your kind feedback! We're thrilled you had an easy transaction and fast delivery. Your satisfaction means a lot to us. We look forward to serving you again! 😊🚚
Replacement magnetic clip on sunglasses…
Replacement magnetic clip on sunglasses for my Flexon glasses, fast service!
26 oktober 2023
Antwoord van EyeOns™
Hello Wallace,
Thank you for your feedback! We're pleased to hear you had a positive experience with our fast service while getting replacement magnetic clip-on sunglasses for your Flexon glasses. Your satisfaction is important to us. Enjoy your eyewear! 😊🕶️
The best store for eye glasses
You guys are awesome and you have become my favorite eye glass store I’m very happy and satisfied whit my purchase and from now on I’ll order only from you because I trust you thanks eyes on you are the best 👍👍👍😊
25 oktober 2023
Antwoord van EyeOns™
Hello Jose,
Thank you so much for your kind words! We're thrilled to be your favorite eyeglass store and appreciate your trust. Your satisfaction means the world to us. We look forward to serving you again in the future. 😊👓🛍️
Antwoord van EyeOns™
Hello Janine.
Thank you for the positive feedback! We're thrilled you liked our prices and appreciated the fast delivery. Your satisfaction is our goal. Enjoy your purchase! 😊🛍️
Outstanding customer service
Outstanding customer service.
Great Prices.
Fast delivery.
23 oktober 2023
Antwoord van EyeOns™
Hello Cheryl
Thank you for your kind words! We're delighted that you found our customer service outstanding, appreciated our great prices, and were satisfied with our fast delivery. Your feedback means a lot to us.
Great price
Great price! Fast delivery 100% authentic. Love the wide variety EyeOns has to offer.
18 oktober 2023
Antwoord van EyeOns™
Hello Raymond
Thank you for the fantastic feedback! We're thrilled that you enjoyed our prices, fast delivery, and our wide variety of authentic products. Your satisfaction means a lot to us. Enjoy your purchase! 😊👓
I should have watched reviews first…
I should have watched reviews first before buying.
Placed order (supposedly in stock) in Nov 30, 2 weeks later, still hasn't shipped.
When I chat with Customer Service I get the impression they actually want me to cancel the order. It's like they're playing a bet game with other people's money.
14 oktober 2023
Review zonder uitnodiging
Antwoord van EyeOns™
Dear Luuis,
We apologize for any inconvenience you may have experienced with your order. This delay is an uncommon occurrence for our company. We contacted you within 72 hours to notify you about the delay, which was due to system issues on the manufacturer's side, causing a company-wide holdup. We are eager to improve your experience and are committed to ensuring your satisfaction. We look forward to hearing from you and continuing to have you as a valued and content customer. Thanks!
Lost and Found
I actually had a pair close to the style that I ordered so when I saw your selection I was overjoyed because someone stole them out of my car. The price and selection was perfect Delivery was perfect everything in original casings I couldn't have been happier.
13 oktober 2023
Antwoord van EyeOns™
Thank you so much for sharing your wonderful feedback with us! We're truly delighted to hear that you had such a positive experience with your recent order.
It's unfortunate that your previous pair was stolen, but we're thrilled to have been able to provide you with a replacement that met your expectations. We're here to assist you with any future orders or inquiries you may have.
Item was exactly as described
9 oktober 2023
Antwoord van EyeOns™
Thanks so much for sharing your experience with us.
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