Eyetek Surveillance Reviews 

319
TrustScore 4 uit 5

4,2

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I've had to call Eyetek on a couple of occasions where I've had device connection issues. Their response and assistance has been 1st class! They talked me through the process and due to an issue wit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The surveillance camera in a clock is useless. Disconnects without a reason all the time. Poor quality of footage. The worst part is the manual provided is extremely impractical. It doesn't give any... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

There cameras are brilliant, the vision and audio is top notch worth every penny!!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service from Eyetek as usual. A fault developed with one item which I was asked to return, and a replacement was supplied without quibble nor delay. Website well designed and easy to na... Toon meer

Bedrijfsgegevens

  1. Beveiligingsmaterialenwinkel

Informatie afkomstig van verschillende externe bronnen

Eyetek Surveillance was established in 1995 after the proprietor Phil Stevens an ex electronics technician, in the Royal Navy, decided he wanted to utilize the skills and knowledge gained during military service working in both intelligence and electronic engineering. As well as selling a wide range of devices we also manufacture and supply equipment to many detective and government agencies throughout the world, as well as dealing with the private individual on a one to one basis. If a customer has a particular requirement we can custom manufacture one off items to order. please feel free to contact us about this. What sets us apart from many other companies in the same line of business is that we pride ourselves on giving friendly free advice and working with the customer to try to find a cost effective solution to an often complex and distressing situation, we will always try to advise on the best course of action even if this results in us not making a sale as we have found to our benefit that recommendations from past clients are an extremely valuable asset.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

319 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,2

Alle reviews

(319)

2 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Incredible!

Well what can I say? Eyetek really do put the customer first! I bought two items and had to send them back, even though there was nothing wrong with them. I drove the products back myself even though this wasn’t necessary and was greeted by Mandy the owners wife who was very understanding. I felt like they really do care about their customers. Ignore the bad reviews because from what I have experienced, they are a company that will sort it out for you regardless of the query, even if you have had second thoughts. Thank you to the Eyetek team. Their customer service is second to none! X

17 augustus 2020
Review zonder uitnodiging
Logo Eyetek Surveillance

Antwoord van Eyetek Surveillance

Hi Mathew
Thank you for the review, we do try and offer our customers a first-class service and this type of feedback makes it all worthwhile.
Phil Stevens
Director

Beoordeeld met 1 van de 5 sterren

This unit has got to be the biggest…

This unit has got to be the biggest heap of rubish I have ever purchased should be sold as a £20 DIY unit. only works for 10 mins before the camera overheats and shuts down.

13 augustus 2020
Review zonder uitnodiging
Logo Eyetek Surveillance

Antwoord van Eyetek Surveillance

Dear David
if you are having problems it would be better to call our support team rather than just put a 1 star review online, as we have not been given the opportunity to try and resolve the problem, It is unlikely to be overheating that has caused it to shut down, this is usually caused by either a low battery or an SD card problem as the unit will shut down if it can not access the SD card.
If you would like to give us a call we will work this out with you as these are fully tested before shipping and if you are still unhappy with the product there is no problem returning it for a full refund.
Regards
Phil Stevens

Beoordeeld met 5 van de 5 sterren

My purchase got lost by the courier

My purchase got lost by the courier, Once courier excepted the parcel lost Eyetek straight on the case. Item out of stock but delivered the day after fresh stock arrived.

30 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good little camera

Good little camera, does what you expect. Took a bit of time to connect to the app and the Wi-Fi but once done it all works great👍

3 juli 2020
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Website wasnt updates so item not in…

Website wasnt updates so item not in stock

9 juni 2020
Review zonder uitnodiging
Logo Eyetek Surveillance

Antwoord van Eyetek Surveillance

Dear Paul
Please accept my apologies for any inconvenience caused by this, we try to keep stock up to date but occasionally we miss items.
Regards
Phil Stevens

Beoordeeld met 5 van de 5 sterren

EYETEK

Phil, Mandy and their team provide a professional service backed up by practical experience of their own top class products. Eyetek is always the should be the first stop location for professional surveillance products.
John Montgomery Operations Director Gilbert Law

27 mei 2020
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

The man I was speaking to on the phone…

The man I was speaking to on the phone was very helpful and sent me the link to purchase item. Which made it more easer for me as I'm nt that good when it comes to technology

So far it seems to do what it says on the tin

18 mei 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Relentless Customer Service!

Thoughout even the most trying experience with the couriers, Eyetek's customer service levels can only be described as extreme and relentless.

Phil and Mandy are absolute stars, chasing the location of my order feverently.

Wholeheartedly endorse the Eyetek team, there's simply no competition!

11 mei 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Eyetek Surveillance R OK!

I got a call back from the business as I left a message. He assured me that my order would go through (I forgot that my order was placed on Good Friday) and sure enough, my Paypal a/c kicked in and processed the payment after the Bank Holiday. I was kept informed when the DHL delivery would arrive and while the 1st delivery couldn't go ahead as planned, it arrived the next day. The item was as described and in good condition. I have nothing but good things to say about this company.

22 april 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Would be good if a service could be…

Would be good if a service could be provided out with 9-5 hours ie weekends

23 maart 2020
Review zonder uitnodiging
Logo Eyetek Surveillance

Antwoord van Eyetek Surveillance

Dear Angela
Thank you for your review
The credit system is not automatic and the credits need to be added manually, we are looking for a way around this.
Meanwhile if it is urgent e mail us as the e mails are checked out of hours and we will do our best to put them on.

Beoordeeld met 5 van de 5 sterren

Great Company to deal with

I have a listening device I bought years ago. The operating instructions are no longer available online but they emailed me the instructions and supplied me with a charger (I had mislaid the original one) and now the device works perfectly. Good quality product and first class service. Would recommend this company and their product to anybody. Thank you!

4 februari 2020
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer