I'm a Landlord so I have no experience of the product itself however I found the service and delivery very good. For me it was important that the mattresses were delivered on time and the old ones tak... Toon meer
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Lees wat reviewers zeggen
This is our second order from Eze. The mattress itself is really great and good value for money. The delivery service this time was not so great. We paid for the VIP service and while the team removed... Toon meer
Bedrijf heeft geantwoord
We are very pleased with the Eze hybrid ultra mattress. It took a little while to adjust, as we had a foam mattress for many years. Now it is very comfortable and my sore hip has definitely improved w... Toon meer
Bedrijf heeft geantwoord
The mattress is just what we were looking for - top quality materials, spring base and foam above it. The £50 “VIP” delivery option worked perfectly for us because the couriers carried the mattres... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Transform your sleep with our award-winning hybrid mattresses, voted Which? Best Buy Mattress for four consecutive years. Our hybrid mattresses, also known as combination mattresses, combine the benefits of memory foam, pocket springs, and gel infusion for the ultimate night’s sleep - perfect for all types of sleepers. We offer four types of mattresses that can suit every type of sleeper, no matter your budget. Our eze hybrid max mattress is medium tenson mattress and features two memory foam layers and 2000 pocket springs. It’s the best choice for those who prefer the best levels of support and pressure relief for uninterrupted sleep. Our eze hybrid ultra mattress is best for those who would like a softer mattress, while still delivering support and breathability. It features four levels of memory foam but has 800 pocket springs instead. For those who want a gel-infused memory foam mattress, you can’t go wrong with our Cooleze™ range. Our Cooleze hybrid deluxe mattress provides medium firmness, 1000 pocket springs, a memory foam layer, and a gel-infused memory foam layer for superior temperature regulation. Finally, our most affordable mattress, the Cooleze Hybrid Original, has 600 pocket springs with the same layers as our hybrid deluxe. 10 year guarantee. Free next day UK Delivery or 5-7 days with mattress disposal service. Free 14 day returns. Pay monthly with Dividebuy 0% Finance. No Credit Check. Buy now pay later with Klarna.
Awarded Which? Best Buy Pocket Sprung Mattress 2024 & 2025
Geschreven door het bedrijf
- The eze™ Hybrid Ultra mattress has been awarded as the Bestselling Pocket Sprung Mattress by Which? Best Buy, April 2024 & 2025. Here is what Which? had to say; "A Top-class Mattress, It’s not often we find bold claims that actually stand up in our tests, but the eze™ Hybrid Ultra is supportive, durable and breathable, which means you’re onto a winner for a decent night’s sleep with this mattress. It’s one of our highest scoring Best Buy pocket sprung mattresses".
- Cooleze™ Hybrid Original Mattress
- A Which? Great Value Mattress June 2025- Here is what Which? had to say; "If you’re after a mattress that’s cool to lie on and breathable, then this is worth a look. It’s supportive, long-lasting and won’t sag or soften" -Good overall body support -Feels cool to lie on -Breathable -Excellent durability
10 Year Guarantee
All eze™ Mattresses come with a 10-year warranty as standard, so you’re guaranteed to get a decade of great sleep. This warranty is valid from the date that you receive your new eze™ Mattress and is valid for the first 10 years of use. See website for details.
Contactgegevens
HEAD OFFICE MOORHEAD HOUSE MOORHEAD WAY BRAMLEY, S66 1YY, ROTHERHAM, Verenigd Koninkrijk
- 03303112133
- info@ezemattress.com
- ezemattress.com
Summer Sale
4,7
Uitstekend
273 reviews
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Zo gebruikt dit bedrijf Trustpilot
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Great company, great product
The whole process from ordering to delivery was easy, smooth and speedy!
Communication was good.
Really helpful to have wheels on the box it came in.
The mattress is unbelievably heavy and took 3 of us to get it upstairs, unwrapped and then on the bed!
It's only been 10 days and I'm still getting used to the mattress, although I will say, it is very comfy.
Definitely more firm than soft, but springs give it some bounce!
17 februari 2025
Antwoord van eze Mattress
Hello Claire, thank you very much for taking the time to leave us a positive review. We are delighted to hear that you found our order process eze™😉 and that you are finding your new mattress comfy. Thank you for shopping with us. eze™ Mattress Team.
A good quality mattress
A good quality mattress. Heavy to manouvre upstairs into the bedroom without help.
13 februari 2025
Antwoord van eze Mattress
Hello David, thank you for taking the time to leave us a positive review. We are delighted to hear that you are happy with your new mattress. We appreciate some people may struggle with our boxes, so we have a range of delivery options to choose from at checkout. Thank you for shopping with us. eze™ Mattress Team.
Not impressed with the two delivery…
Not impressed with the two delivery staff. They didn't respect our property and walked into the hallway with muddy shoes on.
27 januari 2025
Antwoord van eze Mattress
Hello Colin, thank you for leaving us a review. We are disappointed to hear about your delivery experience with our courier. On their behalf, we apologise for the inconvenience caused and we will escalate this with them. eze™ Mattress Team.
Nice product as recommended by Which?
11 februari 2025
Antwoord van eze Mattress
Thank you for taking the time to leave us positive feedback based on your experience shopping with us. We hope you are enjoying your new mattress. eze™ Mattress Team.
Best sleep ever!
Delivered in a wheelie box on time. Easy to follow instructions. Really comfortable mattress - best sleep ever!
10 februari 2025
Antwoord van eze Mattress
Thank you Diane for taking the time to leave us a positive 5* review. We're very happy to hear you received your delivery on time and found the mattress easy to inflate and you're sleeping well on your new eze™ Mattress. Thank you for shopping with us. eze™ Mattress Team.
Very comfy for sleeping
Order process was not painful. Communication was good. Delivery was excellent. Finally sleeping on my new Eze mattress and I love it. It took some finding but I have also managed to find a mattress protector and sheets that actually fit.
13 februari 2025
Antwoord van eze Mattress
Thank you Ashley for leaving us a positive review. We are delighted to hear that you found ordering with us was easy, you experienced fast delivery and you love your eze™ Mattress. Thank you very much for shopping with us. eze™ Mattress Team.
Antwoord van eze Mattress
Thank you Joanna for taking the time to leave us a positive 5* review based on your experience ordering with us. We're happy to read you are enjoying your mattress and received good service from us. Thank you for shopping with us. eze™ Mattress Team.
The mattress was delivered efficiently…
The mattress was delivered efficiently and is firm and comfortable to sleep on and can be turned when appropriate with assistance if you are an old lady.
15 januari 2025
Antwoord van eze Mattress
Thank you Patricia for taking the time to leave us a positive review based on your experience ordering with us. We're glad to hear you received an efficient delivery and you're finding the mattress comfortable to sleep on. Thank you for shopping with us. eze™ Mattress Team.
Fast delivery
Fast delivery, really easy to setup and o comfortable. I am really enjoying my new mattress.
27 januari 2025
Antwoord van eze Mattress
Hello Paul, thank you for taking the time to leave us a 5* review. We're very happy to hear that you had a fast delivery, found your mattress easy to inflate and you're finding it comfortable. eze™ Mattress Team.
From order to delivery was extremely…
From order to delivery was extremely quick and efficient. A query I had was answered quickly too.
9 januari 2025
Antwoord van eze Mattress
Thank you Sue for taking the time to leave us a 5* review. We are very happy to hear your feedback and the service you received was quick and efficient from order to delivery. Thank you for shopping with us. eze™ Mattress Team.
Mattress slightly marked due to the…
Mattress slightly marked due to the packing process.
This issue was dealt with in a very professional manner gave me confidence in the company and the product.
6 januari 2025
Antwoord van eze Mattress
Hello Martin, thank you very much for taking the time to leave us a 5* review based on your experience shopping with us. We're very pleased to read your feedback and that you have confidence in our company and product. eze™ Mattress Team.
Antwoord van eze Mattress
Thank you Ian for leaving us a positive 5* review based on your experience shopping with us. We're happy to hear you received a friendly and efficient service from us. Thank you for choosing to shop with us. eze™ Mattress Team.
Comfy medium to firm mattress with great back support.
Got the Cooleze hybrid for my son! Has been great with the temperature regulation. A lot of layers of memory foam on top of 600 springs. The delivery was one day and in a box with wheels so very easy to tilt and move around. Took me old mattress away with no probs. Very easy and smooth service!
24 januari 2025
Review zonder uitnodiging
Antwoord van eze Mattress
Thank you Vicky for taking the time to leave us a 5* review. We're very happy to hear you received a good delivery service with us and that you are loving the Cooleze™ Hybrid Original Mattress for your son. Thank you for shopping with us. eze™ Mattress Team.
Antwoord van eze Mattress
Hello Mike, thank you for taking the time to leave us a 5* review based on your experience shopping with us. We're very happy to hear you received a quick delivery and we love your feedback about our box on wheels. We hoping you are sleeping well on your new mattress. eze™ Mattress Team.
Easy to do business with …
The process to buy the mattress online was easy and I was kept informed of the delivery day (although it had to be changed due to reasons outside of Eze’s control.
My old mattress was also taken asay with no fuss.
17 januari 2025
Antwoord van eze Mattress
Hello Sharron, thank you for taking the time to leave us a positive 5* review. We're happy to hear that you found shopping with us easy online and our customer service team kept you informed regarding your delivery. Thank you for shopping with us. eze™ Mattress Team.
Antwoord van eze Mattress
Thank you Ernie, for leaving us a positive 5* review based on your experience shopping with us. We are happy to hear you're finding your new mattress comfortable. eze™ Mattress Team.
Bit early to say decisively but after…
Bit early to say decisively but after four nights I’m much happier than with the mattress I replaced.
Michael Lake
14 januari 2025
Antwoord van eze Mattress
Hello Michael, thank you for taking the time to leave us a positive review based on your experience ordering with us. We're happy to read you are pleased with your new mattress. Thank you for shopping with us. eze™ Mattress Team.
Great mattress and transaction
Great mattress and transaction
Very speedy packaging and delivery. Mattresses were even better than expected and sleeping best ever! Thanks
10 januari 2025
Antwoord van eze Mattress
Hello Teddy, thank you for taking the time to leave us a positive review. We are very happy to read you were pleased with the delivery service, love your new mattresses and are sleeping great. Thank you for shopping with us! eze™ Mattress Team.
A bit disappointed as we paid extra to…
A bit disappointed as we paid extra to have the old mattress picked up and new one delivered on the same day but that did not happen they would not take the old one back they said the van was full.
So disappointed
10 januari 2025
Antwoord van eze Mattress
Hello Genese, thank you for taking the time to leave us a review. Our customer service team have confirmed that the issue with the delivery service has now been resolved and the courier returned to your property the next day. We were in communication with you throughout and we have apologised for the issue caused by the delivery service. We have also refunded you partially for the mattress disposal service. We hope that this resolves the issue for you and you enjoy your new mattress. eze™ Mattress Team.
Very comfortable mattress as in the…
Very comfortable mattress as in the Which? review. An observation about their customer service - I had emailed them about the status of delivery (as it was delayed by a few weeks) and never received a response. I had asked for a 2 man delivery with unpacking - at the time of delivery, they didn't do the unpacking as ordered. Upon contacting customer service, they refunded just for that service. I will update on the durability of the mattress later.
2 januari 2025
Antwoord van eze Mattress
Hello Joseph, we are very happy to hear you're finding your new mattress very comfortable. We pride ourselves on our excellent customer service, however your first email was unfortunately missed as an oversight on our part, over the Christmas period and for this we can only apologise. eze™ Mattress Team.
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