Easy ordering for Eze mattress! Keeping us informed at every stage from purchase to delivery. Giving the option of removing old mattress and placing new one in bedroom. Product looks good although w... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I'm a Landlord so I have no experience of the product itself however I found the service and delivery very good. For me it was important that the mattresses were delivered on time and the old ones tak... Toon meer
Bedrijf heeft geantwoord
This is our second order from Eze. The mattress itself is really great and good value for money. The delivery service this time was not so great. We paid for the VIP service and while the team removed... Toon meer
Bedrijf heeft geantwoord
The mattress is just what we were looking for - top quality materials, spring base and foam above it. The £50 “VIP” delivery option worked perfectly for us because the couriers carried the mattres... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Transform your sleep with our award-winning hybrid mattresses, voted Which? Best Buy Mattress for four consecutive years. Our hybrid mattresses, also known as combination mattresses, combine the benefits of memory foam, pocket springs, and gel infusion for the ultimate night’s sleep - perfect for all types of sleepers. We offer four types of mattresses that can suit every type of sleeper, no matter your budget. Our eze hybrid max mattress is medium tenson mattress and features two memory foam layers and 2000 pocket springs. It’s the best choice for those who prefer the best levels of support and pressure relief for uninterrupted sleep. Our eze hybrid ultra mattress is best for those who would like a softer mattress, while still delivering support and breathability. It features four levels of memory foam but has 800 pocket springs instead. For those who want a gel-infused memory foam mattress, you can’t go wrong with our Cooleze™ range. Our Cooleze hybrid deluxe mattress provides medium firmness, 1000 pocket springs, a memory foam layer, and a gel-infused memory foam layer for superior temperature regulation. Finally, our most affordable mattress, the Cooleze Hybrid Original, has 600 pocket springs with the same layers as our hybrid deluxe. 10 year guarantee. Free next day UK Delivery or 5-7 days with mattress disposal service. Free 14 day returns. Pay monthly with Dividebuy 0% Finance. No Credit Check. Buy now pay later with Klarna.
Awarded Which? Best Buy Pocket Sprung Mattress 2024 & 2025
Geschreven door het bedrijf
- The eze™ Hybrid Ultra mattress has been awarded as the Bestselling Pocket Sprung Mattress by Which? Best Buy, April 2024 & 2025. Here is what Which? had to say; "A Top-class Mattress, It’s not often we find bold claims that actually stand up in our tests, but the eze™ Hybrid Ultra is supportive, durable and breathable, which means you’re onto a winner for a decent night’s sleep with this mattress. It’s one of our highest scoring Best Buy pocket sprung mattresses".
- Cooleze™ Hybrid Original Mattress
- A Which? Great Value Mattress June 2025- Here is what Which? had to say; "If you’re after a mattress that’s cool to lie on and breathable, then this is worth a look. It’s supportive, long-lasting and won’t sag or soften" -Good overall body support -Feels cool to lie on -Breathable -Excellent durability
10 Year Guarantee
All eze™ Mattresses come with a 10-year warranty as standard, so you’re guaranteed to get a decade of great sleep. This warranty is valid from the date that you receive your new eze™ Mattress and is valid for the first 10 years of use. See website for details.
Contactgegevens
HEAD OFFICE MOORHEAD HOUSE MOORHEAD WAY BRAMLEY, S66 1YY, ROTHERHAM, Verenigd Koninkrijk
- 03303112133
- info@ezemattress.com
- ezemattress.com
Summer Sale
4,7
Uitstekend
275 reviews
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A bit disappointed as we paid extra to…
A bit disappointed as we paid extra to have the old mattress picked up and new one delivered on the same day but that did not happen they would not take the old one back they said the van was full.
So disappointed
10 januari 2025
Antwoord van eze Mattress
Hello Genese, thank you for taking the time to leave us a review. Our customer service team have confirmed that the issue with the delivery service has now been resolved and the courier returned to your property the next day. We were in communication with you throughout and we have apologised for the issue caused by the delivery service. We have also refunded you partially for the mattress disposal service. We hope that this resolves the issue for you and you enjoy your new mattress. eze™ Mattress Team.
Very comfortable mattress as in the…
Very comfortable mattress as in the Which? review. An observation about their customer service - I had emailed them about the status of delivery (as it was delayed by a few weeks) and never received a response. I had asked for a 2 man delivery with unpacking - at the time of delivery, they didn't do the unpacking as ordered. Upon contacting customer service, they refunded just for that service. I will update on the durability of the mattress later.
2 januari 2025
Antwoord van eze Mattress
Hello Joseph, we are very happy to hear you're finding your new mattress very comfortable. We pride ourselves on our excellent customer service, however your first email was unfortunately missed as an oversight on our part, over the Christmas period and for this we can only apologise. eze™ Mattress Team.
what can i say…
first time in years i have slept so well i thought a mattrass was a mattrass untill i did my home work. came across eze on gopgle search and the company is only 10 mile away seen the reviews and sent them emails and soon to reply, mean time ordered bed from bensons seen there mattrass and reviews and did not take me long to make up my mind eze here we come, could not fault there website and coms by email are spot on and delivery was next day by dx frieght and the driver was spot on very polite and helpfull to lift me in house with mattress (is heavy but in a box on wheels) so would i use again yes would i recomend to friends yes is it worth the money only time will tell
2 januari 2025
Antwoord van eze Mattress
Thank you David for leaving us such a great 5* review. We are so happy to read your positive feedback on the customer service you encountered and how well you are sleeping on your new eze™ Hybrid Max Mattress. We're delighted to hear that you would shop with us again and recommend us to your friends. We hope your review helps valued customers in the future. eze™ Mattress Team.
Easy to order and delivered in time
Easy to order and delivered in time. Mattress is comfortable and was easy to unpack. At over 40kg, for a single person household, it was tricky to get into the house over a couple of steps. There are some wheels on the box but the box wasn't really very robust
3 januari 2025
Antwoord van eze Mattress
Thank you Carole for taking the time to leave us a positive review. We are happy to hear you found our website easy to order from and that your mattress was delivered within the time frame specified. We hope you are sleeping well on your new mattress. eze™ Mattress Team.
It was delivered to the wrong address
It was delivered to the wrong address. The property is let out as an Airbnb. The guest accepted it - not sure why! I got a call from the owners and I alone had to drag the very heavy box back to my house a couple hundred metres and get it upstairs. The good news I love the mattress - a clue her to possible areas of improvement.
2 januari 2025
Antwoord van eze Mattress
Hello, thank you for taking the time to leave us a positive review. After speaking with you over email, we have confirmed the courier was at fault. We are very happy to hear you love your new mattress. eze™ Mattress Team.
A good experience
Came when you said it would. Delivery was quick and tidy. Remivsl of the old one and packing of the new was fine.
The msrttess is very comfortable and. seems sturdy.
2 januari 2025
Antwoord van eze Mattress
Thank you very much Roger for leaving us a 5* review. We are happy to read you had a positive experience ordering with us and that you're finding your new mattress comfortable. eze™ Mattress Team.
Great mattress and perfect nights sleep!
2 januari 2025
Antwoord van eze Mattress
Thank you for taking to the time for leave us a 5* positive review, we are very happy to read you love your new mattress and are sleeping well. We hope your review will help our valued customers in the future. eze™ Mattress Team.
Good first impression
Easy to use website, good communication once ordered, swift and efficient delivery and pleased that they disposed of our old mattress-although this incurred an additional charge.
We have only had the mattress a week but first impressions are good. It is perhaps not as soft as I’d expected but it is comfortable nevertheless. We were looking for a soft mattress and as we ordered this online (mainly due to excellent Which? Review) we didn’t get to test it out. It’s certainly not too soft but we’re happy with it so far.
2 januari 2025
Antwoord van eze Mattress
Hello Helen, thank you for taking the time to leave us a 5* review based on your experience ordering with us. We are happy to read you found our website easy to order from and encountered a good service from our mattress disposal team. Please be reassured that your new mattress will go through a 4-6 week settlement period and will soften with continued use. eze™ Mattress Team.
Excellent customer service
We had excellent customer service from the Eze mattress team. Unfortunately our mattress delivery was delayed but the people from Eze did all they could to sort the situation and kept me informed all the way. Despite the abysmal delivery company damaging the box and keeping us all in the dark about the progress of the parcel, we finally received our mattress which was fortunately undamaged inside the mangled box. The mattress is really good and very comfortable. Well worth the journey to an improved sleeping experience.
2 januari 2025
Antwoord van eze Mattress
Thank you Sue for taking the time to leave us a 5* review. Although you encountered delays of your mattress being delivered, due to adverse weather conditions, we are happy to read you were pleased with the way we handled the courier and kept you informed of your delivery. We are happy to hear you find your new mattress comfortable and are experiencing improved sleep. eze™ Mattress Team.
Excellent communication with EZE
Excellent communication with EZE, we are outwith EZE delivery area i.e. the Highlands of Scotland, they went the extra mile and arranged anothe haulier to deliver mattress, most impressed.
17 december 2024
Antwoord van eze Mattress
Thank you for leaving us a 5* review based on your customer service experience with us, this is great to read. We hope you are sleeping well on your new mattress. eze™ Mattress Team.
Mattress in box well packed with handle…
Mattress in box well packed with handle and wheels to make easy to move and mattress comfortable
9 december 2024
Antwoord van eze Mattress
Thank you David, for leaving us a 5* review. We are happy to hear you found our mattress box convenient and easy to move and are sleeping well on your new mattress. eze™ Mattress Team.
Arrived as notified
Arrived as notified. Pleasant and helpful driver. Easy to order. Box a bit disheveled when it arrived, looked like it had taken a trip over the himalayers on an elephant who stomped on it. However the contents were perfect and have made for a comfortable and restful night’s sleep.
9 december 2024
Antwoord van eze Mattress
Hello Jon, thank you for leaving us a positive review based on your experience of our service and product. We are happy to hear you are enjoying a restful nights sleep. We are however, sorry to hear your box was damaged upon arrival, our mattresses are wrapped in double secure packaging, so we're pleased nothing was damaged upon arrival. eze™ Mattress Team.
Top notch mattress in a vacuum bag.
My EZE mattress finally made it to my bed and a fabulous thing it is too! Hard to believe that a pocket sprung mattress could come in a rolled up vacuum pack.....and be so heavy! Just as well we like it as it would be impossible to return in original packaging had there been a problem. Delivery company were a bit of a nightmare however EZE refunded the cost of delivery. Hope it lasts the 30 years our previous mattress did!
3 december 2024
Antwoord van eze Mattress
Hello Richard, thank you for your positive review of your new eze™ Mattress and the service that we provided for you. We appreciate you encountered some delivery issues, however the team did our best in resolving this for you straight away. Should you have encountered any issues with the mattress, our delivery team would have come to collect the mattress for you. We hope you are sleeping well on your new mattress. eze™ Mattress Team.
Just the job
Delivery good and on time. Recommended by Which and lives up to it's reputation. Height greater than our old mattress and initially a slight problem now resolved.
18 december 2024
Antwoord van eze Mattress
Thank you Allen, for taking the time to leave us a 5* review based on your purchase. We are happy to read you received a good delivery service and that the mattress lives up to the Which? review. eze™ Mattress Team.
Antwoord van eze Mattress
Hello Christine, thank you for taking the time to leave us a 5* review based on our service and product. eze™ Mattress Team.
New Single Mattress for child
The mattress is very tall and comfortable but could be a bit softer. It also is very nice as it allows you to relax all your muscles and lets me have some of the best sleeping experiences ever
16 december 2024
Antwoord van eze Mattress
Hello Aneel, thank you for taking the time to leave us a review based on your purchase of the eze™ Hybrid Max mattress. You will find that the mattress will get softer after the initial 4-6 weeks settlement period. We are very happy to read that you are experiencing great sleep! Your review will help other customers in the future, thank you, eze™ Mattress Team.
Excellent Service and Product
Delivered 4 days after ordering just prior to Christmas. Kept informed of delivery by customer service. Purchased on basis of 'Which' review and very pleased with the mattress.
13 december 2024
Antwoord van eze Mattress
Hello, thank you for taking the time to leave us a positive review based on the service you received and the eze™ Hybrid Ultra mattress. We're very happy to read that you are pleased with your purchase based on the Which? recommendation. eze™ Mattress Team.
Great service and product
Quick deliver and really pleased with the hybrid mattress so far - don’t want to get out of bed!
9 december 2024
Antwoord van eze Mattress
Hello Sarah, thank you very much for leaving us a great review about our service and product, we're very happy to hear you love your new mattress and don't want to get out of bed! We hope you recommend us in the future to your family and friends. eze™ Mattress Team.
Customer service was really good
Customer service was really good, delivered on time.
Lovely comfortable mattress.
22 november 2024
Antwoord van eze Mattress
Hello Rena, thank you for taking the time to leave us a positive review based on your experience ordering with us. We're very happy to see that you received good customer service, your mattress was delivered on time & that you're finding it comfortable. We hope your review will help others in the future. eze™ Mattress Team.
Amazing mattress. Let it settle for 24 hours!
I have residual back problems from a year long sciatica and bulging disc episode a while back. Takes me a while to get moving in the morning, but not anymore! We got the max mattress and the difference it makes to my sleep and movement first thing is unbelievable! Overheating at night has calmed down too.
Mattress arrived next working day as promised. Great service. Strongly advise leaving it alone for 24 hours after unpacking. We had a cheeky lie on it after a few hours and we were a bit worried but the next day, it was like a different mattress. Just needs time to relax. Also, don't underestimate how deep this mattress is! We are much higher up now!
29 november 2024
Antwoord van eze Mattress
Hello Victoria, we're so happy to read your positive review and how much the eze™ Hybrid Max is helping your sleep and movement. We're very pleased you were happy with the service received and hope you keep sleeping well. eze™ Mattress Team.
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