The customerservice is basicly non existent... after more than 72 hours (thursday,Friday,saturday) i didn't receive any human reply to my questions... they half heartly answered after 4-5. But the s... Toon meer
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Lees wat reviewers zeggen
Was quite easy to customise shirts as well as including a size chart made it easy to figure out what sizes were needed. Only downside would be the countless pop ups while trying to shop as well as wha... Toon meer
So much choice it was hard to choose, but the gym/running shorts were what really pulled me in, oh and the 3 for 2 offer so I added the Haikyuu top too. My one suggestion is perhaps further down th... Toon meer
I loved that my cart and wishlist was saved automatically without making me create an account first and had it saved every time I came back. With so many options it was nice when I came back to see my... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Made By Fans, For Fans. Wear em PROUD! Top selling Fandom merchandise at your doorsteps! If you ever thought about it, we have it.
Contactgegevens
Verenigde Staten
- +1 (833) 893 - 9672
- support@fandomaniax.com
- fandomaniax-store.com
4,0
Goed
2K reviews
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Helpful
When my girlfriend talked to a customer service guy named Adan, he helped her to make sure that she got the right size need.
3 maart 2023
Antwoord van Fandomaniax
Thanks so much for sharing your feedback about our service Marcus. It has given us valuable insight into the services that we provide. Check out our IG/TikTok and tag your merch to get amazing discounts to save on your future orders.
Easy to use website
4 maart 2023
Antwoord van Fandomaniax
Thanks Dia! It makes our day to hear that you had a great shopping experience. Our goal is to provide hassle free experience. Don't hesitate to email/chat with us if there's anything else we can help you with.(>‿◠)
Awesome Job!
Products arrived faster than I thought. Everything looks and feels great! Everything fits just right too
1 maart 2023
Antwoord van Fandomaniax
We sincerely thank you for taking time to share your feedback with us Benjamin. It makes our day to hear that we were able to provide you 5-star service. We hope to see you again soon!
Antwoord van Fandomaniax
So happy that you had a great shopping experience Robert. Thank you, it makes our day to hear that. Please don't hesitate to reach us via call, live chat or email if you need anything.★~(◠‿◕) Have an awesome day!
Love the items and wanted to buy more
Love the items and wanted to buy more. Would love to have shipment tracking outside external apps.
28 februari 2023
Antwoord van Fandomaniax
Hello Edwin, thank you so much for sharing your feedback in this community. We appreciate your support to our products. Please don't hesitate to reach us via call, live chat or email if you need anything.★~(◠‿◕)
Shipping was relatively quick and…
Shipping was relatively quick and seller was good at giving updates
21 februari 2023
Antwoord van Fandomaniax
So happy to hear that our team provided you with excellent service Maria! Thank you for leaving this feedback with this community. If you haven't yet, do follow and tag our IG/TikTok of your merch to get discounts on your next purchase. ଘ(੭ˊᵕˋ)੭
Antwoord van Fandomaniax
Thank you so much for your positive rating Spencer! So happy to hear that you had a great shopping experience. Don't hesitate to reach us via call, live chat or email if you need anything.★~(◠‿◕✿)
Inferior Goods. Inferior Service. Do not buy
SCAMMERS. The quality of the goods are super inferior, and the colors will come out washed.
Do not purchase as they don't offer the refunds they state they do. After contacting their support team they said ship it back and they'll refund. However it costs twice as much to ship it back than the refund they will offer. They don't have legal capacity to operate in the US. If you want goods go to other anime stores with a base in the US. This way they can't strong arm you into not getting your refund because they force you to pay the Shipping back costs.
EDITED: Due to the reply below, just so they can't discredit my statement since not "verified" order number is FW28978 and here is where they want you ship back good and pay for. Joke of a company. They know you can't dispute on CC since they are international (: here is their shipping warehouse:
Name: Zhirong Xie
Phone: 18094044350
Country/Region: China/Fujian
Address：2/F,XueHua factory,Dongxiao Town,Xinluo Dist.,Longyan,Fujian
zip code: 364012
Good luck shipping anything there for less than you purchased!
25 november 2022
Review zonder uitnodiging
Antwoord van Fandomaniax
Hi, it seems that your review isn't verified, meaning you did not purchase from our store. Can I confirm your order # so that we can assist further?
Our return policy is 30 days & we will do what we can if quality isn't up to par. Please reach out to us should you require more assistance! We'd be glad to help.
email : support@fandomaniax.com
Live chat & phone support : 9am- 5pm SGT
A great variety of designs
There's a lot of options, many awesome designs in all different types of apparel; the quality is actually some of the best I've ever had in terms of color, comfortability & Fitment!!
17 februari 2023
Antwoord van Fandomaniax
Thanks for sharing your rating with us and the community Johnny. Please don't hesitate to reach us via call, live chat or email if you need anything. Once you have your merch, don't forget to tag us on IG/TikTok and get exciting discounts on your next purchase. (╹ꇴ◠)
Finding what I need the company is very…
Finding what I need the company is very good and my experience is always good
19 februari 2023
Antwoord van Fandomaniax
Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best shopping experience they can get, and it always makes our day when a customer appreciates it. Thanks again. Please don't hesitate to reach us via call, live chat or email if you need anything.★~(◠‿◕) Have an amazing day!
Fandomaniax even though I haven't used…
Fandomaniax even though I haven't used it a whole lot has been a fairly easy going experience and I appreciate it.
18 februari 2023
Antwoord van Fandomaniax
You've left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We're grateful that we had the opportunity to serve you. Please don't hesitate to reach us via call, live chat or email if you need anything.★~(◠‿◕)
The confirmation for my order was fast…
The confirmation for my order was fast and tracking was fast and easy.
14 februari 2023
Antwoord van Fandomaniax
We sincerely appreciate you taking the time to share with us your shopping experience. On behalf of our entire team, thank you for your support to our products. Please don't hesitate to reach us via call, live chat or email if you need anything.★~(◠‿◕)
At first i was skeptical of this…
At first i was skeptical of this website but now that i got my fire force and deku velvet sweaters i have to say that i'll be letting more people know that these products are amazing. quality is great it
only arrived in 2 weeks and it fits perfect and looks great thanks fandomaniax
15 februari 2023
Antwoord van Fandomaniax
We're so happy to hear you had a great shopping experience in our store. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Love the products and quality
8 februari 2023
Review zonder uitnodiging
Antwoord van Fandomaniax
Hello Jennifer, thank you so much for your constant support of our products. We are glad to know you loved the products and quality of it. If you haven't yet, do follow us on Instagram/TikTok for latest news, updates, and promos 😉
The website works great :)
The fact that it was so clear how the BUY1GET1 works, I just added to the cart the item I wanted to buy and the site instantly showed me the products that were compatible with the offer. :)
7 februari 2023
Antwoord van Fandomaniax
Hello Gabriel, thank you for your support to our products. We are glad to hear that you had a smooth shopping experience. Please don't hesitate to reach us via call, live chat or email if you need anything.★~(◠‿◕)
Anime Boudoir Photo Shoot Items
TBH - I was looking for some Naruto or One Piece pajamas and shirts that I could use for a boudoir photo shoot for my anime-loving hope-to-one-day-be boyfriend. LOL I think the kimonos and Hawaiian shirts will work great and I can wear them anytime to cons and such. Thank you - just what I was looking for. Not sure about the sizing but we will see.
4 februari 2023
Antwoord van Fandomaniax
Thank you for taking time to share your thoughts with us! Once you have your merch, don't forget to tag us on IG/TikTok and get exciting discounts on your next purchase. Don't hesitate to reach us via call, live chat or email if you need anything. (>‿◠)
Antwoord van Fandomaniax
Thank you Tyler, we really appreciate you taking the time to express that with us and the community. Please don't hesitate to reach us via call, live chat or email if you need anything.(>‿◠)
Your delivery of my item was delayed…
Your delivery of my item was delayed indefinately the next day. A difficult
first impression to change. I will be
able to better qualify your business
when I receive my gifts.
20 januari 2023
Antwoord van Fandomaniax
We're sorry to hear about this John. We have reached out to you via email and awaiting for your response to properly assist you. You may as well contact us via Live Chat and Phone so we can assist you in resolving this matter.
With your new year promotion the red on…
With your new year promotion the red on red text was a bad move and insanely hard to read.
26 januari 2023
Antwoord van Fandomaniax
Hello Dis, thank you for taking the time to send this review. Such feedback are helpful and for our own improvement. We would appreciate if you can send us a screenshot of the promotion to our email at: support@fandomaniax.com so we can identify which area we can improve. (̶◉͛‿◉̶)
I love the variety and designs offered
I love the variety and designs offered! Some of the graphics weren't as clear on some of the designs and the shirt sizes run a bit big. Overall I'm happy. I was sad my shirts were too big but I placed another order anyway!
24 januari 2023
Antwoord van Fandomaniax
Thank you for sharing this honest feedback Katlyn, we really appreciate it! If you haven't yet, do follow us on IG/TikTok to latest news and updates 😉
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