This company SUCKS! Not only are the retail owners hating this site but so are the vendors! I am a vendor on this website and I will tell you right now they are absolutely no help in helping manage th... Toon meer
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I placed an order on FashionGo, and I’m extremely disappointed. The product looks nothing like the photos — totally misleading. On top of that, the item shipped from China, and the shipping fee was ri... Toon meer
Bedrijf heeft geantwoord
All fashion go me cobra por una mochila "de regalo" por la que había acordado pagar solo 2 euros. Evidentemente fue una estafa pero me terminaron cobrando 29 euros aparte de otros cargos que me hizo... Toon meer
Bedrijf heeft geantwoord
Worst customer service. It requires to submit your business license, invoices, and other documents that are sensitive, but too slow to update my account. Had emailed several times over three weeks... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
FashionGo is an online wholesale clothing marketplace where hundreds of manufacturers and wholesalers provide clothing, apparel, accessories, shoes, handbags and a variety of fashion related items.
Contactgegevens
Verenigde Staten
- 1-213-745-2667
- info@fashiongo.net
- fashiongo.net
2,0
Slecht
117 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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I’d love drop shipping to Canada!
I’d love drop shipping to Canada!! I have to pay so much duty and customs for my parcels when my customers could just drop ship.
7 april 2023
Antwoord van FASHIONGO
Thank you for your review. We appreciate your feedback on drop shipping to Canada and will consider your suggestion as we continue to enhance our services. We apologize for any inconvenience and appreciate your business and loyalty to FashionGo. If you have any further concerns or suggestions, please don't hesitate to contact us.
Thank you for choosing FashionGo, and we hope to offer drop shipping to Canada in the future and serve you even better.
How did I ever do business before?
FASHIONGO SAVED MY BUSINESS! Oh my goodness, I wish I had found this site sooner! The huge selection of vendors is absolutely the BEST, and my customers cannot get enough of FashionGo's products! Amazing products? Check! Convenient to use? Check! Fast customer service? You bet. I have been one happy client for months, and this review is well deserved. Love this platform and love how convenient it is to navigate and use the site! A PLUS all the way. Keep it up FashionGo! You make shopping AND selling an absolute joy. Cheers and salute to y'all!
4 april 2023
Antwoord van FASHIONGO
Thank you so much for your kind words. We're so glad you've had a great experience with us, and we're always here to help if you need anything.
We love hearing from our customers and giving them the best shopping experience possible. We're constantly working on improving our services, so if you ever have an idea or suggestion, please don't hesitate to let us know.
The customer service reps are always…
The customer service reps are always knowledgeable and seem caring and attentive to my needs whenever I call.
3 april 2023
Antwoord van FASHIONGO
Thank you so much for your kind words! We're glad to hear that our customer service reps are helpful and attentive—that's what we strive for.
We're always looking for ways to improve, so if there's anything else you'd like to see from us, please don't hesitate to let us know.
Great! ...... but....
I really like fashion go but I wish more of their dropshipping suppliers allowed returns or exchanges for items. It's very hard to find a good clothing dropshipper that also accepts returns
24 maart 2023
Antwoord van FASHIONGO
Thank you for taking the time to share your feedback about FashionGo.net. We appreciate your positive comments and understand the importance of having options for returns and exchanges when dropshipping. We want to inform you that some of our vendors offer returns or exchanges for their items. Additionally, items that are fulfilled by FashionGo.net (Fulfilled by FG) can be returned. We will continue to work with our vendors to improve their return and exchange policies to better serve our customers. We appreciate your business and hope that you will continue to find our website a valuable resource for your shopping needs.
Antwoord van FASHIONGO
Thank you for the 5-star review of FashionGo.net! We're glad that you found our customer support helpful and appreciated the quality products and fast shipping. We always aim to make it easy for our customers to contact us and provide a seamless shopping experience. We appreciate your business and hope to continue serving you in the future.
I have almost three years buying here…
I have almost three years buying here and it's been great, they have a variety of different stores depending on what you need and offer the consolidated shipping service so its cheaper and faster.
21 maart 2023
Antwoord van FASHIONGO
Thank you for the 5-star review! We're glad that you've been a satisfied customer for almost three years, and that you appreciate our variety of stores and consolidated shipping service. We truly appreciate your business and look forward to serving you for many more years to come.
Some vendor quality and values is going down hill
I have been ordering with FashionGo for over 10 years. I believe FashionGo is promoting more and more cheap lines that post a picture and send you a very cheap replica. I expect better from this grand company. I hope you can start to uphold better standards by your vendors.
20 maart 2023
Antwoord van FASHIONGO
Thank you for your loyalty to FashionGo. We take your feedback seriously and understand your disappointment with some of the products offered by our vendors. We are committed to providing high-quality products and services and will take measures to ensure our vendors meet our standards. Please reach out to our customer service team with any concerns. Thank you for your continued support.
Not a Happy Dropshipper
I like the products that Fashion Go has but, I'm not happy that as a dropshipper I am very limited on what you allow me to add to my store. I would like to carry some of the nicer items that you only allow brick and mortar stores to order from. Why the difference?
17 maart 2023
Review zonder uitnodiging
Antwoord van FASHIONGO
Thank you for sharing your feedback about FashionGo. We're glad you like our products, and we apologize for any inconvenience caused by the limitations on the items you can add to your store. We constantly review and update our policies to improve our services, and we're adding more items to our dropshipping catalog every day. We appreciate your feedback and hope to continue serving you in the future.
GREAT CUSTOMER SERVICE
great customer service. kind, prompt, easy. VERY happy with this website response to "issues"
15 maart 2023
I DO NOT recommend
I DO NOT recommend. This was the worst experience I’ve had with a fashion app. The prep with product content was illegible from bad spelling, bad grammar to nothing written in the product description. There were so many other issues and getting help from support was tardy and misleading. I expected better but got trash. If I could give it zero stars I would. The biggest let down is that the lack of professionalism affected my brand and what we stood for in terms of our mission/goals.
- Disappointed
10 maart 2023
Antwoord van FASHIONGO
Thank you for taking the time to share your experience with us. We are sorry to hear that you had such a negative experience with our site. We take feedback seriously and will investigate the issues you encountered to ensure they are addressed appropriately.
We understand how important professionalism is to our customers, and we apologize for any negative impact this may have had on your brand and your mission/goals. We strive to provide the highest level of service and support to all of our customers and we are sorry that we did not meet your expectations.
We would like to extend our sincerest apologies for any inconvenience caused and offer our assistance in resolving any outstanding issues. Please feel free to contact our customer support team so that we can address your concerns and work to improve our service.
Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.
Great Place to Shop
I really like the ease of navigation, and the top quality of how inviting the app is... the lives are very helpful. I always find what I'm looking for and more.
Every vendor i have purchased from is really nice quality items.
Shipping is fast to Canada.
I will forever be A Fashion Go buyer.
28 februari 2023
Great shopping experiences…over and…
Great shopping experiences…over and over again! Amazing customer service as well
23 februari 2023
Super easy to use!
20 februari 2023
Shipping is as much as my order
Shipping is as much as my order. I signed up for Fashion Go to order as a vendor, but I’m being forced to charge way too much just to recoup my money!
9 februari 2023
Antwoord van FASHIONGO
We're sorry to hear that you had a negative experience with the shipping costs associated with your Fashion Go order. Shipping costs can sometimes be a challenge, and we understand that they can sometimes be higher than expected. We always strive to provide our customers with the best possible shipping rates while ensuring that our vendors are compensated fairly for their products.
Please know that we are continuously evaluating our shipping rates and looking for ways to improve our processes. In the meantime, if you have any specific concerns or questions about your shipping costs, please don't hesitate to reach out to our customer support team for assistance. We appreciate your feedback and hope to have the opportunity to serve you again in the future.
Fast and reliable
9 februari 2023
New Boutique Owner experience...
Made purchasing as a new Boutique owner easy! The customer service on the Fashion Go has been so helpful and the vendors have delivered quality products!
31 januari 2023
Fast support team response
I emailed the support team regarding a question about variant images and descriptions syncing with Shopify. The team responded promptly and called me clarify, per my request. This was very helpful and I appreciated the follow-through.
31 januari 2023
Favorite wholesale website
Favorite wholesale website
Easy to navigate and customer service is very helpful
19 januari 2023
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