Very well communicated at each point of delivery, easy to navigate website to choose what I wanted. I chose to click and collect. Couldn't be simpler. The linen T shirt is lovely, a nice colour and qu... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieShop UR107 The Mall, BS34 5UP Cribbs�Causeway, Gloucestershire, GB
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Lees wat reviewers zeggen
Twice purchased jeans at shop. On both occasions I found the staff to be exceptionally helpful and efficient. On both occasions the staff members went out of their way to help me find the products t... Toon meer
Bedrijf heeft geantwoord
Overall good I got confusing emails on the day I was due to collect my order, one saying it would take a few more days then another saying it was in the shop. However staff in shop are great and I l... Toon meer
Bedrijf heeft geantwoord
I bought an embroidery top online. There was no first notification but I received a reminder which was marked as the second notification via email to collect the parcel. When I arrived to fat face... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
Shop UR107 The Mall, BS34 5UP, Cribbs�Causeway, Gloucestershire, Verenigd Koninkrijk
- 01179 500638
4,8
Uitstekend
235 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Thank you Louise
Louise made a potentially stressful Chrismas shopping trip so fun. She was reassuring and sizes and very understanding and what people might like. She knew the products, carried things and nothing was too much trouble. Thank you. X
13 oktober 2024
Review zonder uitnodiging
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The style and quality of the dress was…
The style and quality of the dress was very good. Disappointed that they didn’t stock petite so I had to pay for delivery. Petite version still too long, so I had to pay a further £15 to get it shortened. Therefore it became a very expensive dress
10 september 2024
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Hello there, thank you for taking the time to leave your review and for providing your feedback. This is really important to us and I will be sure to pass this on.
Take care, LE
Brill helpful staff
22 augustus 2024
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great store, high quality clothing
From start to finish the whole process was great. I picked up my order with ease at my chosen store, tried everything on and retuned one of the items all within 15 minutes. The person working on the till was friendly and polite.
5 augustus 2024
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good quality stylish clothing
I buy most of my clothes at fatface.If you are a very small adult they have suitabl styles that you can wear & feel smart it has changed my life in a mayor way
24 juli 2024
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
Excellent service. Good quality and value. Very happy with my purchase. Thank you.
21 juli 2024
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Hello Elizabeth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
It took over a week to deliver to the…
It took over a week to deliver to the store. And was only delivered when I chased up Fat Face.
21 juli 2024
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Good morning,
Thank you for taking the time to leave your review.
I am sorry to hear that your order was delayed in arriving to your chosen store. I can understand that this is disappointing.
I am pleased however to hear that you now have your parcel.
If there is anything else that we can do to help, please do let us know.
LE
I love FatFace
I love FatFace. Always brilliant quality, lovely items. Amazing basics like white or blue vests. Hoodies that last forever. Always my go to when I need something new.
4 juli 2024
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to read your feedback regarding our items! Thank you for being a loyal Fat Face customer, we look forward to welcoming you back soon.
Take care. -GM
Satisfied Customer
I have been a customer since Fat Face was founded. Have always been completely satisfied with quality and service.
15 juli 2024
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace never disappoints
Really easy to browse, find products of interest, and purchase. Easy to use and beautiful website. Excellent customer service both online and in-store when collecting purchase. Wonderful organisation, FatFace never disappoints.
9 juni 2024
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you have been so impressed by our efficient service. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Ordered on line
Ordered on line. Dresses did not suit me but they were lovely. I loved the material and the quality but as I am long bodied they did not look right on me. Returning them to the store was simple - and I bought another dress in a style I always buy from there.
31 mei 2024
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Great brand
Great brand. Good stock options and mainly proper cotton clothing.
Staff at the Cribbs store were lovely and helpful in store.
Long term customer and will be back for more!
31 mei 2024
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a good experience when visiting our Cribbs Causeway store and that you found the crew to be so helpful. I will be sure to pass your lovely comments to the team.
All the best, MM
Easy to find the chino shorts I wanted…
Easy to find the chino shorts I wanted and the colour I love
27 mei 2024
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Cribbs Causeway store to offer such good customer service during your visit. I will be sure to pass your comments on to the team.
All the best, MM
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great service the salesperson…
Great service the salesperson remembered me from previous visits and we had good interaction.
27 april 2024
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to hear you have received great service instore.
We look forward to welcoming you back soon!
Take care. -GM
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
ep
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