Very well communicated at each point of delivery, easy to navigate website to choose what I wanted. I chose to click and collect. Couldn't be simpler. The linen T shirt is lovely, a nice colour and qu... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieShop UR107 The Mall, BS34 5UP Cribbs�Causeway, Gloucestershire, GB
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Lees wat reviewers zeggen
Twice purchased jeans at shop. On both occasions I found the staff to be exceptionally helpful and efficient. On both occasions the staff members went out of their way to help me find the products t... Toon meer
Bedrijf heeft geantwoord
Overall good I got confusing emails on the day I was due to collect my order, one saying it would take a few more days then another saying it was in the shop. However staff in shop are great and I l... Toon meer
Bedrijf heeft geantwoord
I bought an embroidery top online. There was no first notification but I received a reminder which was marked as the second notification via email to collect the parcel. When I arrived to fat face... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
Shop UR107 The Mall, BS34 5UP, Cribbs�Causeway, Gloucestershire, Verenigd Koninkrijk
- 01179 500638
4,8
Uitstekend
235 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fantastic customer services from Andy…
Fantastic customer services from Andy who went above and beyond to help us find the correct size and style. Warm, friendly and helpful. What more can you ask for? Extremely satisfied customer, thank you.
5 april 2023
Review zonder uitnodiging
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Good afternoon,
Thank you for taking the time to leave your review. I am so pleased that you had such a great experience in the Cribbs Causeway store and please be assured that your lovely comments will be passed on to the team there.
Take care, MM
I ordered a sweatshirt.
I ordered a sweatshirt on a Wednesday and I was able to pick it up the following Monday. The sale price was good and the sweatshirt is good too.
28 maart 2023
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new sweatshirt and that this arrived quickly in store for collection. I hope you continue to enjoy your shopping experience with us.
Take care, MM
great product love it .
23 maart 2023
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - LB
Genuine customer service
The woman serving me, I think her name was Lucinda, was so lovely and made some very compassionate comments about my grandads funeral which meant a lot. Due to this customer service I will be shopping here again!
12 januari 2023
Review zonder uitnodiging
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Hi Jennie, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Made several Christmas purchases
Made several Christmas purchases, choices, quality & prices all good.
18 november 2022
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Hi June, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful sales assistant …
In store the assistant checked stock and went out of her way to be helpful. The sales assistant ordered both jumpers which arrived over the weekend.
6 december 2022
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Good afternoon, J Charlick
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Cribbs Causeway store.
Take care, JB
As always nice and simple to shop
As always nice and simple to shop . No assistant constantly asking can I help you. But there if needed .
9 december 2022
Review zonder uitnodiging
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
EXCELLENT - customer service
Received excellent customer service from staff members working on the till.
28 november 2022
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Hi Marion, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always excellent
The store always looks great and is well-stocked, and the customer service is excellent. Staff are friendly and efficient and the clothes are always great quality.
23 november 2022
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Hi Becca, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely clothes 😍
I usually shop online but wanted to see what tops were available for hubby for Christmas. Always love Fat Face clothes and I'm like a kid in a candy store walking round the shop! Found far too many clothes I liked but managed to resist and bought hubby a great top ☺️
6 november 2022
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Good afternoon, Nicky
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Cribbs Causeway store.
Take care, JB
Always a good experience ordering with…
Always a good experience ordering with Fat Face. The correct items arrived for my child to try on at home, and then an easy returns process for any items that didn't fit.
7 oktober 2022
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Good afternoon,
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the service you received. I am so pleased to hear that your order arrived quickly and that you found making your return easy to do. We hope you love your new items and continue to enjoy shopping with us.
Take care, MM
Very helpful kind assistant
11 oktober 2022
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Thank you for your review! I will pass this over to our crew in store :) - RS
Love my dress
Love my dress, funky style and good quality fabric. Returned the top as the cut was not flattering, but staff pleasant and polite about it.
17 september 2022
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The perfect breastfeeding dress
I came into the Cribbs Causeway store right at the end of business hours on 15th September and was furiously grabbing many (many) dresses that seemed remotely breastfeeding friendly. Cue the very lovely Emma coming to my rescue! She saw my panic and quickly flew around the store finding me amazing options. Even with such a picky person as myself, she kept finding beautiful designs and patterns until we found the perfect dress for my event the next day (Adele Mono Floral Midi). I was so thankful for her assistance and when we attended the family event everyone raved about my new dress and I felt amazing- as a new mum postpartum I hadnt felt this comfortable in a dress in a long time! And added bonus, it's the best outfit I've found so far for feeding! I cannot thank Emma enough! She even gave me another dress to try out when it came into stock with the new season and I'm coming back in this week to get it!
15 september 2022
Review zonder uitnodiging
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Good morning, Antonia
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Cribbs Causeway store.
Take care, JB
Friendly and efficient
The staff were very friendly and helpful and didn't mind that I bought and exchanged a few times until I got the sizes right. The online order was prompt in arriving.
30 augustus 2022
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
Good shopping experience
Great postal service and in the shop Cribbs causeway Bristol.
Great sale.
30 augustus 2022
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Hi Deborah, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Can always guarantee it will fit and…
Can always guarantee it will fit and loved the colours they are my favorites.
27 augustus 2022
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great staff service
26 augustus 2022
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Hi Helen, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
very friendly staff
16 augustus 2022
Review zonder uitnodiging
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always good quality and environment…
Always good quality and environment friendly. Great value for money too.
Staff in shops couldn't be more helpful and always a smile.
15 augustus 2022
Antwoord van FatFace - CRIBBS CAUSEWAY 2
Hi Lyn, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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