FatFace - EAST GRINSTEAD Reviews 184

Loved the clothes.
Had to return a couple of items, did so in store which couldn’t have been easier.
Staff at East Grinstead were incredibly helpful.

A smooth and very easy shopping experience (as always). Found a bargain in the sale in my size and snapped it up for a steal with 60% off the original tag price. Love this brand.

Lauren was really friendly and helpful and was able to retrieve my online order and help my mum choose some socks.

On arrival the shop was lovely and cool-air conditioned-the assistant was cheerful and friendly. My parcels were ready to collect, just a nice experience.

Lovely company, the ladies on the East Grinstead branch are the best ! So friendly and funny it’s a pleasure to go there.

Very good service and great shirts. Especially like the taller collection.

Went into Fat Face East Grinstead with friend to look for clothes, Lady there named Alex, was really so helpful and when I had chosen a couple things she assisted in finding things to go with. Really lovely to have this kind of service that is so rare today and the clothes were really lovely. Thanks again.

Easy to order and pick up from store. Long length means things are not kept in store so have to be ordered but come really quickly. Good quality items.

Great team in East Grinstead, especially Alex!
Made my shopping experience so enjoyable!

The items arrived very quickly and was perfect for me.

Excellent service and great quality fabric used in my lovely dress!

East Grinstead store. Served by Alex who was totally amazing. Her combination of shirt and tea shirt took my eye and ended up buying both and number of additional items.

Lovely red leather mules with a comfy footed, what's not to like !

Fantastic store and great customer service. Thank you Alex T for being my personal shopper. I have bought so many things based on your recommendation and have received so many compliments. I love the Fat Face colours and designs and the quality is always excellent

I recently visited the East Grinstead store and had such a brilliant experience thanks to Vicky and Sophie. I was shopping for jeans and, being on my own, really appreciated their honest advice and help choosing the right pair. They helped me figure out which colour would work best for my upcoming holiday, gave great feedback on what suited me, and we even turned it into a little fashion show! Both ladies were super helpful, super friendly, and made the whole experience feel relaxed and enjoyable. They kindly put a few pairs aside for me while I had a think, and I ended up going back later that day to buy the perfect ones. Big thanks to them for the fantastic customer service… I left as a very happy shopper!

Fantastic help from Vicky B in the East Grinstead store. Friendly & helpful without being pushy. Came away with more than I went in for - it’s a real asset to our town where the High Streets is struggling. Thanks.

Once again thank you Alexandra for all your help this afternoon. It is always a lot of fun shopping in Fat Face, I will be looking forward to wearing the Ebby cream blouse with the skirt I bought last month, on your brilliant recommendations. It’s always a joy to shop in East Grinstead Fat Face Store, thank you 💕

Took my daughter in laws mother to today’s glass fusion class run by Jayne.
We had an amazing time making three unique glass pieces each.
Jayne’s resources are plentiful ( sometimes it’s hard to make a selection as there is so much to choose from!) her teaching excellent and her encouragement to let our own creativity flourish - priceless.
I also collected three pieces from a previous class with Jayne ( yes, glass fusion IS addictive!) and over the moon with them.
Thank you Jayne for a splendid morning of creativity!

Got stitched up good and proper, ordered some jeans on line, tried them on, shop worker said they look good this colour jumper would look good with those, so tired it on “that colour really suit you” and it did.
Then the wife says this shirt would also go well.
Any way £150 later I walked out with a full bag.
Thank you East Grinstead

Keeping me informed about my order. Telling me when I can collect it. Helpful staff when I had a query which was sorted very promptly. Helpful staff in shop.