Bought a lovely top in the sale in Edinburgh. Lovely , great fit , pretty pattern, good quality material and lovely staff member who served me. Excellent.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Love fat face, and these jeans are perfect. Don’t know why I bother looking elsewhere! Shopped in store, trust pilot seemed to think it was an online purchase! Grr!
Bedrijf heeft geantwoord
Superstar service , The team here are brilliant, Fast , Friendly & Efficient ! This was our 4th pick up, So it’s great to see such high standards maintained over different dates ! Managed to get... Toon meer
Bedrijf heeft geantwoord
Unfortunately, both my husband’s size large Brooke zip through hoodie and my size medium Jen textured hoodie were huge. We normally buy these sizes from Fat Face, but sadly neither hoodies fitted on t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
69 George Street, EH2 2JG, Edinburgh, Lothian, Verenigd Koninkrijk
- 01312 251568
4,6
Uitstekend
168 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
1st time Fat Face user.
Almost lost a point because there was a delay in getting my order to the shop for collection. I was kept well informed and was happy with everything else. Would happily use again. 👍
16 december 2024
Antwoord van FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
satisfied customer
Items arrived prompt, happy with quality, I'm a regular customer in store and online. One of my preferred stores to shop.
15 december 2024
Antwoord van FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Informed immediately was delay in pick…
Informed immediately was delay in pick up time. Shop assistant helpful and friendly on pick up.
14 december 2024
Antwoord van FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
We love the pajama bottoms but I’m…
We love the pajama bottoms but I’m disappointed that you no longer offer the ‘short’ length. Please reconsider and bring back that option
11 december 2024
Antwoord van FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
PJ’s for Christmas
Traditional pyjama shop for Christmas, everyone gets a pair!
Pricing good, Edinburgh shop staff helpful and pleasant as usual.
Proof will be if Santa got it right on Christmas morning!
5 december 2024
Antwoord van FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality product and helpful staff.
26 november 2024
Antwoord van FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
One word QUALITY ….
9 september 2024
Antwoord van FatFace - EDINBURGH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
brilliant service great delivery…
brilliant service great delivery unfortunately will need to return item as its too big.
4 september 2024
Antwoord van FatFace - EDINBURGH
Hello Sylvia
Thank you for your review. I am pleased to hear that you had a positive shopping experience, but I'm sorry to hear that your ordered item was too big.
Take care, LE
YesWould give you 5stars from ordering to…
Would give you 5stars from ordering to receiving and also for posting back. It was just a shame the dress I ordered was a 16 short and it came in a 16 short package but was actually a 16 regular on the label. That was the reason for it being sent back..
8 september 2024
Antwoord van FatFace - EDINBURGH
Hello Isabel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - EDINBURGH
Hello Tracy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I've only recently really discovered…
I've only recently really discovered Fat face. I've always considered them too expensive, but have them a go in the sales. Great items and a good fit for me. The availability of tall sizes is a winner. will still haunt the sales and full RRP is just more than I can justify.
26 augustus 2024
Antwoord van FatFace - EDINBURGH
Hello Paul
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - EDINBURGH
Hello there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very big hoodies
Unfortunately, both my husband’s size large Brooke zip through hoodie and my size medium Jen textured hoodie were huge. We normally buy these sizes from Fat Face, but sadly neither hoodies fitted on this occasion.
12 augustus 2024
Antwoord van FatFace - EDINBURGH
Hello Morga
Thank you for your review.
I am so sorry to hear of your recent experience with our products. I have flagged this with the appropriate department for future consideration.
EP
Superstar service
Superstar service , The team here are brilliant, Fast , Friendly & Efficient !
This was our 4th pick up, So it’s great to see such high standards maintained over different dates !
Managed to get some great picks in the sale Love FatFace for great quality & Price.
Keep up the amazing customer experience, Cos you are knocking it out the park !
9 augustus 2024
Antwoord van FatFace - EDINBURGH
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
Excellent customer service.
Had to do a couple of transactions in fat face, in their store in Edinburgh George St. The way that the Young store assistant handled our transaction was exemplary. I cannot praise her highly enough and it would encourage me to use fatface a lot more. She was pleasant, charming and the transaction was a slightly difficult one she went above and beyond to complete it.
16 augustus 2024
Review zonder uitnodiging
Antwoord van FatFace - EDINBURGH
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Thank you very much
Thank you very much! I received the parcel today! Everything is packed so beautifully, with love for people, the items are excellent, stylish and beautifully sewn! Thanks to your team.
1 augustus 2024
Antwoord van FatFace - EDINBURGH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Antwoord van FatFace - EDINBURGH
Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
Antwoord van FatFace - EDINBURGH
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
The postcard print dress was lovely-…
The postcard print dress was lovely- ordered Size 10 petite. I have kept it despite being a little tight in the waist area. For an hourglass figure I think!! A little wider in the waist and a little tighter in the chest would have been perfect. The staff in the Edinburgh branch are so helpful and deserve a mention.
11 juli 2024
Antwoord van FatFace - EDINBURGH
Hi Ann, thank you for taking the time to leave a review. It's great to hear that you're such a fan of your new dress, even if the fit isn't quite perfect. Your feedback is really appreciated, as are your kind words about our store staff. Take care, CD
Antwoord van FatFace - EDINBURGH
Hi Peter
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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