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FatFace - FARNHAM Reviews 117

TrustScore 5 uit 5

4,9

51 The Borough, GU9 7NW Farnham, Surrey, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I visit the Farnham Fatface shop regularly when I am in town and ALWAYS find the staff friendly, helpful and always willing to go that extra mile to assist when and where they can. Recently, I needed... Toon meer

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Beoordeeld met 5 van de 5 sterren

I’ve shopped at FatFace for nearly 15 years either in store or online. The service from both experiences has always been excellent. I nearly always end up buying something.The clothing and accessories... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Although I’ve bought Fatface clothes for myself and as gifts, I hadn’t bought anything for my husband and wasn’t sure what size to order. I ordered two sizes, one was perfect and the other item I r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great quality, lovely designs for every season. Fatface is my favourite high street brand, never disappoints! Went to Farnham branch to pick up my order, friendly and helpful staff.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kledingwinkel
  2. Winkel in modeaccessoires
  3. Herenmode
  4. Damesmodewinkel

Geschreven door het bedrijf

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contactgegevens

  • 51 The Borough, GU9 7NW, Farnham, Surrey, Verenigd Koninkrijk

  • 01252 714790

4,9

Uitstekend

TrustScore 5 uit 5

117 reviews

5 sterren
4 sterren
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1 ster

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Beoordeeld met 5 van de 5 sterren

Efficient

The order was efficiently processed and delivered to the shop where I collected it from.
I'm also very pleased with the jeans (Elise, wide leg, short) as they fit me well.
Shop staff very helpful.

14 februari 2025
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Antwoord van FatFace - FARNHAM

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

This is my favourite shop

This is my favourite shop, love the clothes, The staff are very friendly, usely have a laugh also, very helpful

4 februari 2025
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Antwoord van FatFace - FARNHAM

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service

24 januari 2025
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Antwoord van FatFace - FARNHAM

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

Shop staff very helpful, calm and unflapable.

Shop staff very helpful. Especially under the pressure of post xmas sale.

29 december 2024
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Antwoord van FatFace - FARNHAM

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

Freindly staff

The freindly and helpfull staff

15 december 2024
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Antwoord van FatFace - FARNHAM

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

Great service with helpful friendly…

Great service with helpful friendly staff

8 december 2024
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Antwoord van FatFace - FARNHAM

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

It was all so easy

It was all so easy and the staff very helpful when I thought I had ordered the wrong colour (I hadn't)

6 november 2024
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Antwoord van FatFace - FARNHAM

Hello Linda
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

Excellent prompt delivery and perfect…

Excellent prompt delivery and perfect size with online . Hood service from shop .

20 augustus 2024
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Antwoord van FatFace - FARNHAM

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

Role model

Jess at the Farnham store was super helpful. Absolutely brilliant customer service. She really did go the extra mile to help me locate an item for my partner.

9 augustus 2024
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Antwoord van FatFace - FARNHAM

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Beoordeeld met 5 van de 5 sterren

Click and collect very quick and…

Click and collect very quick and efficient no problems.

8 augustus 2024
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Antwoord van FatFace - FARNHAM

Hi there,
Thank you for taking the time to leave your 5* review.

We are so pleased to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon!

Take care. -GM

Beoordeeld met 5 van de 5 sterren

Quick efficient service

Quick efficient service, very happy with my items

6 augustus 2024
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Antwoord van FatFace - FARNHAM

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Beoordeeld met 5 van de 5 sterren

Staff always friendly and helpful

Staff always friendly and helpful. It’s a smallish store but has a good selection of clothes.

6 augustus 2024
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Antwoord van FatFace - FARNHAM

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Beoordeeld met 5 van de 5 sterren

Great product and color range

Great product and color range. Really positive experience on collection from score with a friendly staff team, all with a smile.

22 juli 2024
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Antwoord van FatFace - FARNHAM

Hello Alan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 4 van de 5 sterren

Good quality clothing

Good quality clothing, helpful staff and regular updates for collection of orders

19 juli 2024
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Antwoord van FatFace - FARNHAM

Hi there,
Thank you for taking the time to leave us your review.

We are delighted to read your feedback regarding quality and service, and we look forward to welcoming you back soon!

Take care. -GM

Beoordeeld met 4 van de 5 sterren

Great Service

Quick & easy ordering service & friendly staff at chossen store for collection.

14 juli 2024
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Antwoord van FatFace - FARNHAM

Good morning
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

Great t-shirts

Lovely t-shirts, high quality as usual and I was able to collect from my local fatface

1 juli 2024
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Antwoord van FatFace - FARNHAM

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

The staff were really helpful and…

The staff were really helpful and friendly.

25 juni 2024
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Antwoord van FatFace - FARNHAM

Good afternoon, Roisin.

Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Farnham store.

Take care, JB

Beoordeeld met 5 van de 5 sterren

Just try service again

Just try service again

10 mei 2024
Logo FatFace - FARNHAM

Antwoord van FatFace - FARNHAM

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Beoordeeld met 5 van de 5 sterren

Kept informed about the situation staff…

Kept informed about the situation staff very efficient when collecting the dress

11 mei 2024
Logo FatFace - FARNHAM

Antwoord van FatFace - FARNHAM

Hi there,
Thank you for taking the time to leave your 5* review.

We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your Dress, and look forward to welcoming you back soon!

Take care. -GM

Beoordeeld met 5 van de 5 sterren

Good quality shirt

Great shirt. Bought on the sale so good value for money.

28 april 2024
Logo FatFace - FARNHAM

Antwoord van FatFace - FARNHAM

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

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