Great choice of men’s clothing. I recently bought two short sleeve shirts; one on line and the other in the shop. They not only look great but the quality is excellent and, from past experience, fully... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 27 The Springs, Thorpe Park Approach, LS15 8GG Leeds Thorpe Park, West Yorkshire, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Latest purchase from Fat Face was a maxi skirt in their sale. I’m happy with colour,style and service. I ordered online, picked up from store, tried on in store and brought it home. A satisfied custo... Toon meer
Bedrijf heeft geantwoord
I love Fatface but they are going out of my price bracket, even in the sale sometimes. I also like the little metal Fatface logo but it’s not on the clothes now, which to me, takes away a bit of... Toon meer
Bedrijf heeft geantwoord
I have been a FatFace customer for several years, but last week I experienced the best customer service I’ve ever had. I was helped by a lovely woman at the Leeds Thorpe Park store who was kind, pa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
Unit 27 The Springs, Thorpe Park Approach, LS15 8GG, Leeds Thorpe Park, West Yorkshire, Verenigd Koninkrijk
- 01132 609465
4,5
Uitstekend
166 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
No hassle exchange
6 mei 2026
Antwoord van FatFace - LEEDS THORPE PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My ballet trainers are the best
My ballet trainers ordered were delivered on time.
These are the third pair I have purchased and love them. They are slip ons and very comfortable. Each pair has a colour trim, one red one yellow and the latest blue, would definitely recommend.
One pair were collected in the Springs store, very friendly and helpful staff.
24 april 2026
Antwoord van FatFace - LEEDS THORPE PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Just browsing came across a shirt
Just browsing came across a shirt, my size price tight, get in
25 april 2026
Antwoord van FatFace - LEEDS THORPE PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I paid full price for an item reduced…
I paid full price for an item reduced to half price days later
22 april 2026
Antwoord van FatFace - LEEDS THORPE PARK
Hi David,
For any purchases made online, if we reduce your items within 24 hours of ordering, please contact our customer experience team on 0333 777 8053 when you receive your delivery and we'll refund the difference back to you, no problem at all.
If you've purchased in-store, please pop in and speak to our crew in store who can help you to return the goods and re-purchase a new item at sale price. Please ensure the tags are still attached if you'd like to do this!
I am very lucky to have a FatFace shop but I still do some orders online
I am very lucky to have a FatFace shop near to where I live but as they can't stock everything I often order on-line and collect from the shop. This works really well as I am able to try the items on in the shop and return those that aren't quite right straight away. The staff in the shop are always very helpful.
24 maart 2026
Antwoord van FatFace - LEEDS THORPE PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice quality good customer service
9 maart 2026
Antwoord van FatFace - LEEDS THORPE PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Service in the shop was first class…
Service in the shop was first class however the clothing item needs quality checking on sizes, bought my usual size of 18 it wouldn’t even fit my daughter who wears 12/14 so I bought a size 22 which was like a double quilt!
9 maart 2026
Antwoord van FatFace - LEEDS THORPE PARK
Thank you for taking the time to leave your review.
We are sorry to hear that you have had difficulty with sizing.
We will ensure that your feedback is passed to all relevant departments. Take care, LE
I have been a FatFace customer for…
I have been a FatFace customer for several years, but last week I experienced the best customer service I’ve ever had. I was helped by a lovely woman at the Leeds Thorpe Park store who was kind, patient and genuinely friendly.
I didn’t quite catch her name, but I remember her telling me she is Brazilian. I really hope the company recognises her, as her outstanding service made my visit truly special.
20 februari 2026
Review zonder uitnodiging
Antwoord van FatFace - LEEDS THORPE PARK
Hello! Thank you for taking the time to leave your review. We are so pleased that you had a positive experience whilst visiting our Leeds Thorpe Park store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Breton Red Stripe T Shirt (long sleeve)
Re: Breton Red Stripe T Shirt (long sleeve despite name, as I think of t-shirts having short sleeves). My 4th of these tops (variety of colours). They are so cosy, warm and comfortable and wash well with very little shrinkage. Good price £18 in the sale.
5 februari 2026
Antwoord van FatFace - LEEDS THORPE PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - LEEDS THORPE PARK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Good quality clothing and great service.
6 januari 2026
Antwoord van FatFace - LEEDS THORPE PARK
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Great service all round
Delivered to local store prior to stated time - bonus. Was able to try whilst there and ended up swapping for a smaller size. Staff were great.
2 januari 2026
Antwoord van FatFace - LEEDS THORPE PARK
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Springs Leeds shop
Good service from your friendly and helpful staff. Unfortunately l had to return the jumper that l had ordered but l will keep looking for new stock.
I have bought a lot of jumpers and cardigans from Fatface over the past 10 years and they are such good value for money.
6 januari 2026
Antwoord van FatFace - LEEDS THORPE PARK
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
On line at FatFace
I was kept well informed throughout the process from ordering to collection it was so easy.
4 januari 2026
Antwoord van FatFace - LEEDS THORPE PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Coat
Ordered coat. Very large on sizing. Returned and got smaller size. Perfect now and good quality.
22 december 2025
Antwoord van FatFace - LEEDS THORPE PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fat Face - My Favourite
Always a pleasure to buy from Fat Face. Items are always great quality and last a long time. Shipping or store collection is always fast too. Thank you 🤩
13 december 2025
Antwoord van FatFace - LEEDS THORPE PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - LEEDS THORPE PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great products, Great service.
Great communication, lovely products that fit well (due to sizing options and good design), last well (quality materials and construction), and great staff in shops.
27 oktober 2025
Antwoord van FatFace - LEEDS THORPE PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ease of ordering and choice of…
Ease of ordering and choice of collection date. Unfortunately had to return as did not fit but quality was good
11 september 2025
Antwoord van FatFace - LEEDS THORPE PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely shop
Lovely shop, the staff are very helpful and efficient. Good selection of clothes
2 september 2025
Review zonder uitnodiging
Antwoord van FatFace - LEEDS THORPE PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.