I ordered online, collection from in store was quick and easy. Unfortunately the item didn’t fit so I returned it to store, the return was also quick and easy. The staff member helpfully looked onli... Toon meer
Bedrijf heeft geantwoord

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I ordered online, collection from in store was quick and easy. Unfortunately the item didn’t fit so I returned it to store, the return was also quick and easy. The staff member helpfully looked onli... Toon meer
Bedrijf heeft geantwoord
Quick delivery of order. Up to date notifications of progress of order. Friendly helpful staff always. Important to try items as sizing can sometimes vary depending on product
Bedrijf heeft geantwoord
Jamie and Rosie in Plymouth branch are an absolute stars . Jamie goes out of the way miles to sort any problem and meet the customer need to the highest level . Ver... Toon meer
Bedrijf heeft geantwoord
Shopping here is very easy, the staff in my local (Plymouth) store are very helpful and a credit to the company
Bedrijf heeft geantwoord
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 23 Drake Circus Shopping Centre, PL1 1EA, Plymouth, Devon, Verenigd Koninkrijk
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Friendly and helpful in-store staff.
Well laid-out store - Drake Circus, Plymouth.
Good quality, stylish and wearable clothes that I like!

Antwoord van FatFace - PLYMOUTH 2
Jamie and Rosie in Plymouth branch are an absolute stars . Jamie goes out of the way miles to sort any problem and meet the customer need to the highest level . Very polite and very patient , down to earth . The work ethics of Jamie is just from the bottom of all humanity heart . Rosie : young , warm welcoming to the customer as opposed to to majority of her age . Rosie had the skills that even the people who are from different age group in that shop lack to have

Antwoord van FatFace - PLYMOUTH 2
Just been in to Fat Face Drake Circus Plymouth this afternoon. This is ALWAYS my favourite clothing store in Plymouth but over the last week they have just had new stock pouring in and I found it harder than usual too choose.
The staff in there are brilliant. Always very friendly, very helpful and very knowledgeable about the stock.
I can't recommend this store highly enough.

Antwoord van FatFace - PLYMOUTH 2
Bought 2 x ladies summer trousers for the wife. Staff were great, helped me conceal 1 pair so I could keep it for her as a surprise. They even rushed it through the till whilst the wife was in the changing room 😂
Thanks to the staff that helped.

Antwoord van FatFace - PLYMOUTH 2
Very helpful and friendly staff who let me try on lads of size and colour combinations. Special mention to Tsara who helped me with colour combination choices.

Antwoord van FatFace - PLYMOUTH 2
The lady was very helpful from the minute I walked into the shop.

Antwoord van FatFace - PLYMOUTH 2
Excellent products at a fair price and what’s more FatFace gives a service veterans discount. Thank you.

Antwoord van FatFace - PLYMOUTH 2
Easy to order, fast delivery and notified at all times of progress of order - friendly staff on collection. Thank you Plymouth store.

Antwoord van FatFace - PLYMOUTH 2

Antwoord van FatFace - PLYMOUTH 2
The experience was very good as parcel delivery to store and received email updates on when it was ready to pick up. Staff were lovely in store and didn’t have to wait around too long for parcel.

Antwoord van FatFace - PLYMOUTH 2

Antwoord van FatFace - PLYMOUTH 2
Nice clean store with goods set out well and reasonable access to move around. Good lighting and helpful, friendly staff. Good quality clothing.

Antwoord van FatFace - PLYMOUTH 2
All staff in my local fat face store are so friendly and helpful. Always on hand with sizes or suggestions.

Antwoord van FatFace - PLYMOUTH 2
Always a good experience with Fat face. Ordering is easy. Great products. Good choice. Good sizes. Love FF.

Antwoord van FatFace - PLYMOUTH 2
I had an email to say my order had arrived in store (plymouth)I went into collect but the store was shut for the day, with the price of fuel etc & parking charges so high i wasn't best pleased.

Antwoord van FatFace - PLYMOUTH 2
Never disappointed with my purchases.
Timeless style been a customer since the early days

Antwoord van FatFace - PLYMOUTH 2
Delighted to find a jacket to outdoor specifications in a size 22. Not many manufacturers have this size.

Antwoord van FatFace - PLYMOUTH 2
I ordered online and collected from the Plymouth store
Good comms and all worked well. The assistant suggested that I could try them on in the store to save me a return trip if they did not fit.
The only reason for not giving 5 stars was the issue with stitching on the back pocket flaps which make them stick out like pigs ears.

Antwoord van FatFace - PLYMOUTH 2
I think the most important thing is the staff. They are so friendly and helpful always have a smile for you. Makes you feel happy to visit the shop.

Antwoord van FatFace - PLYMOUTH 2
It was easy to order online from Fatface and collect from my local Plymouth shop. I like being given a choice of collection dates. My parcel arrived on time and the whole experience was pleasant and trouble free. (I do also enjoy purchasing from my local shop where I can touch the fabrics and try clothes on).

Antwoord van FatFace - PLYMOUTH 2
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