I always love shopping in FatFace... The clothes this year are especially lovely, and are always great quality. The most notable thimg for me, is that every time I go to this store the staff are a... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit B1 Southwalk, Rushden Lakes, NN10 6FH Rushden�Lakes, Northamptonshire, GB
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Lees wat reviewers zeggen
I had ordered three items of clothing , one wasn’t a suttable fit the other two items were classed as faulty. The young lady in the store was really helpful and apologetic she even search to see if t... Toon meer
Bedrijf heeft geantwoord
Although the overall shopping experience was really good I was disappointed with the style and quality of two of the items I ordered. One dress was far too full in the skirt, made me look huge ( si... Toon meer
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Ordered very easily online. Next day collection from local shop. Great customer service. Both items too big so returned them and local shop reordered in correct size. Again very friendly service... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
Unit B1 Southwalk, Rushden Lakes, NN10 6FH, Rushden�Lakes, Northamptonshire, Verenigd Koninkrijk
- 01933 358738
4,9
Uitstekend
301 reviews
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Looks just as good as I had hoped ,true…
Looks just as good as I had hoped ,true to size ,nice quality , shop assistant was really helpful
12 april 2024
Antwoord van FatFace - RUSHDEN LAKES
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had a positive shopping experience, and love your purchase! We look forward to welcoming you back soon.
Take care. -GM
Helpful staff
All staff were very welcoming and in particular -Amy. She went out of her way to ensure that I found jeans to suit me. I ended up buying 2 pairs as they were so nice. A lovely store with the nicest staff!
8 april 2024
Review zonder uitnodiging
Antwoord van FatFace - RUSHDEN LAKES
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Free delivery to local store
Free delivery to local store. Good communication.
Lovely staff when I picked it up.
29 maart 2024
Antwoord van FatFace - RUSHDEN LAKES
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new purchase and that you found the crew in store to be so lovely when collecting your order. I hope you continue to enjoy our products as much as we do.
All the best, MM
Very good quality clothes
Very good quality clothes. Very friendly and knowledgeable staff .
24 maart 2024
Antwoord van FatFace - RUSHDEN LAKES
Good afternoon, Dave.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Rushden Lake store.
Take care, JB
Great friendly service and order…
Great friendly service and order process works flawlessly.
25 maart 2024
Antwoord van FatFace - RUSHDEN LAKES
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Why I like Fatfaces everywhere
Reliably lovely clothes, helpful service, no quibble returns
24 maart 2024
Antwoord van FatFace - RUSHDEN LAKES
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service, and look forward to welcoming you back soon!
Take care. -GM
Just love the clothes from FatFace.
FatFace is one of my favourite stores. I love their clothes. The quality is very good and they last, just wish they weren’t so expensive but then you get what you pay for.
23 maart 2024
Antwoord van FatFace - RUSHDEN LAKES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
There wasn’t the right size in the shop…
There wasn’t the right size in the shop so the assistant checked and it was in stock online - so I ordered it that way.
22 maart 2024
Antwoord van FatFace - RUSHDEN LAKES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Friendly people and helpful but the…
Friendly people and helpful but the clothes r the thing from the minute you feel the fabrics it’s all great stuff
20 maart 2024
Antwoord van FatFace - RUSHDEN LAKES
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
The lovely Aimee who served me today..
The lovely Aimee who served me today... and indeed one year ago was helpful and a joy to see again... Hope she is still with your Company this time next year... when i return to the Rushton Lakes store for my next yearly shop.
25 maart 2024
Review zonder uitnodiging
Antwoord van FatFace - RUSHDEN LAKES
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Amazing!
Amazing products and speedy delivery! Absolutely love! ❤️
20 februari 2024
Review zonder uitnodiging
Antwoord van FatFace - RUSHDEN LAKES
Hello
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
The loveliest staff!!
Gabe and Carly were so kind and helpful today after I had a faulty item. They helped me in every possible way to get it replaced and I couldn’t be more thankful. Thank you!
24 februari 2024
Review zonder uitnodiging
Antwoord van FatFace - RUSHDEN LAKES
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a great experience at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
Beautiful clothes
Beautiful clothes, good fit and reasonable price. I wish I’d discovered this shop years ago!
9 februari 2024
Antwoord van FatFace - RUSHDEN LAKES
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
I visited your Rushden Lakes store on…
I visited your Rushden Lakes store on Tuesday 30th January. I spoke to Carly. I just wanted to say how lovely she was and how much she cared, after I told her some things about what had happened to me recently, not good things! It was like therapy. I instantly felt at ease, happy and much calmer. Retail isn’t just about shopping it’s the staff who has time to talk to you and make you feel instantly better. Will never forget my experience with her. She’s a credit to your company and she deserves a medal. Thank you Carly.
30 januari 2024
Review zonder uitnodiging
Antwoord van FatFace - RUSHDEN LAKES
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great service all the time x
19 januari 2024
Antwoord van FatFace - RUSHDEN LAKES
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your recent shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD
The staff were very helpful and polite…
The staff were very helpful and polite and a lady called Chris was very approachable.
Thank u, I will defo very back
28 december 2023
Review zonder uitnodiging
Antwoord van FatFace - RUSHDEN LAKES
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Exemplary customer service
The customer service in this store is wonderful and it’s such a delight to have it in this day and age. With special thanks to Gabe and Janine. On a previous shopping occasion, Gabe went above and beyond to help my mum who has a disability whilst we shopped in store.
4 januari 2024
Review zonder uitnodiging
Antwoord van FatFace - RUSHDEN LAKES
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Very pleased with the dress purchased
Very pleased with the dress purchased. Good and quick delivery. Ordered 2 sizes for fit, so easy to return to the shop.
11 januari 2024
Antwoord van FatFace - RUSHDEN LAKES
Good Afternoon
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great service all round and a fab coat!
We looked in store first and the store colleague in there was great! We went to Rushden Lakes Fat Face - not sure of the lady's name but she put some coats behind the till for us in case we wanted to have a think and come back later - really friendly and great service! We ended up buying online at home, as my 2 year old son was getting tired out at the shops, but the in-store service before really helped us. The coat itself is lovely, such good quality and really keeps my daughter warm!
4 januari 2024
Antwoord van FatFace - RUSHDEN LAKES
Hello there
Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Rushden Lakes store - this is great to hear.
Take care, RL
Great experience at Rushden Lakes
What a great experience at FatFace Rushden lakes. Went to return an item that I bought online unfortunately due to how I paid for it, I was unable to return it in store. Janine found appropriate packaging and helped me pack my products ready to return via post. This meant I could pop across the road to where I needed to drop it off to be returned. You saved me lots of hassle that day. Thanks so much!
Also purchased a coat in the sale. Amazing quality and looks beautiful on 🤩
4 januari 2024
Review zonder uitnodiging
Antwoord van FatFace - RUSHDEN LAKES
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a good experience in our Rushden Lakes store, we will be sure to pass your comments on to Janine and the team. I hope you continue to have a great shopping experience with us.
All the best, MM
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