Staff members with a keen sense of fashion and style can significantly boost shop floor sales. I experienced this firsthand during my second shopping trip on Wednesday, 26 August 2026. My first trip h... Toon meer
Bedrijf heeft geantwoord

Unit 28 West Quay Shopping Centre, Harbour Parade, SO14 7EG Southampton, Hampshire, GB
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Staff members with a keen sense of fashion and style can significantly boost shop floor sales. I experienced this firsthand during my second shopping trip on Wednesday, 26 August 2026. My first trip h... Toon meer
Bedrijf heeft geantwoord
The staff were very helpful, and one staff member was particularly helpful when we came to pay for some clothing & accessories. She went out of her way to give advice on best restaurants to eat as we... Toon meer
Bedrijf heeft geantwoord
Loved the new Call to the Sea collection. Had an actual trip to a local Fatface shop recently - one of those brilliant shopping days when you find exactly what you didn't know you wanted until you saw... Toon meer
Bedrijf heeft geantwoord
I've ordered several items recently in a size 6s or 6 for tops and everything is absolutely huge!! Ive been buying fat face clothing for years in this size and am really disappointed that you have al... Toon meer
Bedrijf heeft geantwoord
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 28 West Quay Shopping Centre, Harbour Parade, SO14 7EG, Southampton, Hampshire, Verenigd Koninkrijk
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Petite sizes have to be ordered on line, shop delivery free, so could collect and try on then return unwanted items at same time, Great!

Antwoord van FatFace - SOUTHAMPTON 3
Always the service is great and staff is very friendly. The material is always great quality. My son absolutely loves going to the west quay store !

Antwoord van FatFace - SOUTHAMPTON 3

Antwoord van FatFace - SOUTHAMPTON 3

Antwoord van FatFace - SOUTHAMPTON 3
Always happy with FATFACE
quick delivery and fantastic service
You get what you pay for 👍

Antwoord van FatFace - SOUTHAMPTON 3
The products are lovely but the delivery service was terrible the parcel was delivery at 11.30at night and left by the front door in the rain and was not discover till the next morning not impressed

Antwoord van FatFace - SOUTHAMPTON 3
I spotted a beautiful top, perfect for the spring, in store. I tried it on but it was just a fraction too small. There were no larger sizes in store (I was looking for an 20) so I checked out the website. I did this while I was in the changing room. Luckily I was able to order the size I wanted but, it was a shame to see there were 3 other larger sizes available that aren't in the store. Having discovered this, I then had a look around the store & the largest size I found was 18. Are Fatface ashamed to have plus size women wearing their clothes?

Antwoord van FatFace - SOUTHAMPTON 3
Great quality clothes albeit a little pricey. Friendly helpful staff. Just a pity the shops are so small & only hold a fraction of the online variety & colours. For me I need to try the clithes on as their actual sizes vary between garnents even though they are labelled the same size.

Antwoord van FatFace - SOUTHAMPTON 3
The guy that works for you at the Westquay Southampton branch. Great customer service. Naturally pleasant & helpful without the attitude that so many staff have.

Antwoord van FatFace - SOUTHAMPTON 3
Fatface in West Quay, Southampton, i really hope this gets to the people who deserve it the most: Jess, thank you for helping me choose the plethora of skirts to try on so I didn't have to search every rail in the store myself, so helpful.
Sophie, thank you for your help in deciding which skirt to buy, its because of you that I bought the skirt!
And finally, thank you David for your kindness and cheerful chatter at the till, you made me feel really good about myself.
What a fabulous store, its the people who made it the great experience that it was today.
I love the skirt too....pockets! But the staff made me want to leave a review, the product alone wouldn't have.
Thank you, wonderful people x

Antwoord van FatFace - SOUTHAMPTON 3
Easy to order and collect from store. When I collected the item I noticed it was faulty, luckily they had a replacement in store so the assistant swapped them for me. Friendly and helpful staff.

Antwoord van FatFace - SOUTHAMPTON 3

Antwoord van FatFace - SOUTHAMPTON 3

Antwoord van FatFace - SOUTHAMPTON 3
Great clothes, usually buy when on sale. Friendly staff in their stores.

Antwoord van FatFace - SOUTHAMPTON 3
Delivery was fast and efficient, quality of items was great with lots of fun design details such as extra buckles and straps on the trousers I ordered and when one item had to be returned due to sizing issues it was easy to send a return right in the store.

Antwoord van FatFace - SOUTHAMPTON 3
The staff were really helpful when i went to pick up a parcel

Antwoord van FatFace - SOUTHAMPTON 3
Been looking for a pair of jeans for ages (they are so hard to find) - I went in yesterday and ended up finding a pair I wanted to try on a different size. The staff were so accommodating and got it ordered for me. What really stood out was when I returned to the store today and wasn’t happy with the fit of the jeans I ordered, the most amazing lady, Claudia went to the bag and found two pairs that would be a good size a fit for me and I found the perfect pair! This made my whole entire year! Thank you so much Claudia for your amazing service and for making shopping fun again!

Antwoord van FatFace - SOUTHAMPTON 3
I bought 2 pairs of trousers and I LOVE them both so much. Both are perfect for going into the colder months.
I received amazing service in the Southampton store also. Staff were very friendly and helpful.

Antwoord van FatFace - SOUTHAMPTON 3
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