My wife and I visited Fatface in Sutton Coldfield twice today not having had enough time to browse initially. Lydia, who was working on her own that day couldn't have been more helpful and chatty, gi... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 156 The Gracechurch Centre, B72 1PH Sutton�Coldfield, West Midlands, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Staff are very helpful…will happily order size in if they don’t have it. Really pleasant and happy staff. The store is always well set out so easy to find what you want. a great shopping experienc... Toon meer
Bedrijf heeft geantwoord
I received a text saying order ready for collection from store. When I arrived at store the assistant was expecting a bar code on an email. She diligently checked for my order but it had not arrived.... Toon meer
Bedrijf heeft geantwoord
Really liked this year’s winter collection, in terms of colours and the pj’s are particularly nice. However, I really want to single out the service of Amy in the Sutton Coldfield branch of Fatface. M... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
Unit 156 The Gracechurch Centre, B72 1PH, Sutton�Coldfield, West Midlands, Verenigd Koninkrijk
- 01213 547786
4,8
Uitstekend
156 reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
No problems on website placing order
No problems on website placing order. Good quality and price.
8 mei 2026
Antwoord van FatFace - SUTTON COLDFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Antwoord van FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love FarFace in Sutton
Love FarFace in Sutton, the staff are so friendly and helpful.
I bought some shorts they are just what I wanted
17 april 2026
Antwoord van FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
excellent service. The Staff in store are very helpful nothing is too much trouble.
Staff are very helpful…will happily order size in if they don’t have it.
Really pleasant and happy staff. The store is always well set out so easy to find what you want.
a great shopping experience.
25 april 2026
Antwoord van FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Wonderful,helpful staff
The shop staff at Far face in Sutton Coldfield are fantastic!They are very friendly and extremely helpful.
23 april 2026
Antwoord van FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very prompt delivery times
Very prompt delivery times. Was kept informed, on regular basis, of when to expect parcel.
5 april 2026
Antwoord van FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface in Sutton Coldfield
My wife and I visited Fatface in Sutton Coldfield twice today not having had enough time to browse initially. Lydia, who was working on her own that day couldn't have been more helpful and chatty, giving us plenty of time to browse and try clothes on. We ended up buying far more than expected. Quality of the items is also very good.
29 maart 2026
Review zonder uitnodiging
Antwoord van FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great staff.
Shop clean, tidy and well laid out. Great staff with excellent customer care skills, always make you feel welcome.
24 maart 2026
Antwoord van FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I have been shopping at the Sutton…
I have been shopping at the Sutton Coldfield store for many years due to the fantastic staff and the fantastic range of clothing.
It was also a favourite of my late mother
Thank you to all the staff for their time and care over the years
25 maart 2026
Review zonder uitnodiging
Antwoord van FatFace - SUTTON COLDFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Antwoord van FatFace - SUTTON COLDFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
A lovely quality T-shirt purchased…
A lovely quality T-shirt purchased after seeing it i n store but needed a larger size. Picked up from store without out any problems. Lovely staff in store.
22 maart 2026
Antwoord van FatFace - SUTTON COLDFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
The staff are always very helpful and…
The staff are always very helpful and pleasant, feel like friends.
I never feel pressurised to purchase anything and it’s never a problem if an item isn’t suitable and I have to return it.
It is always my “go to” shop if I need anything special to wear.
7 maart 2026
Review zonder uitnodiging
Antwoord van FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient delivery of items.
Efficient delivery of items.
Extremely helpful and made the experience of returning goods and reordering in a different size so easy.
Lovely to wear.
Wash well.
1 maart 2026
Antwoord van FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always a very accommodating store
Always a very accommodating store. The staff are consistently brilliant, and strive to provide the best experience for their customers. They demonstrate products and show alternatives that I maybe wouldn’t have considered before. I return time after time for this fantastic service.
19 januari 2026
Review zonder uitnodiging
Antwoord van FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent Customer Service at Sutton Coldfield
Excellent customer service at Sutton Coldfield Branch. Lydia and Emily and the team are always friendly, polite and helpful and ready to answer any queries. This is based on my own experience and seeing them interacting with other customers.
4 maart 2026
Review zonder uitnodiging
Antwoord van FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Slippers
I ordered some grey scamp dog slippers off the internet which was really easy to do & they were delivered within a couple of days to store. I ordered a Medium which they fit perfectly & really comfortable. I really love them.
4 januari 2026
Antwoord van FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very happy customer
I needed to purchase a jumper as a Christmas present the day before Christmas Eve. I called the Sutton Coldfield branch, my call was answered immediately and the lady who answered located the jumper and helped me decide which size would be suitable. She kindly put it to one side for me to collect next day. When I arrived in store I was greeted by three friendly and polite assistants, my payment was taken and they all wished me a merry Christmas! How refreshing to be treated as though my custom was important to them. They were a credit to your company and I left a very satisfied customer.I will definately shop there again.
24 december 2025
Review zonder uitnodiging
Antwoord van FatFace - SUTTON COLDFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.