For 9år siden købte vi et mindre legehus/tårn med lille rutschebane og gyngestativ på. I dag står det stadig i flot stand - er blevet olieret ca. 3 gange i løbet af de 9år og det eneste der er gået i... Toon meer
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Har bestilt et klatrestativ, men har aldrig fået en ordrebekræftelse, så har ingen anelse om hvornår det forventes at leveret. Pengene blev trukket med det samme, selvom man først må det når varen af... Toon meer
overskuelig hjemmeside og fornuftige priser. har lige bestilt et DazzyDuke Duo XXL legetårn og håber på at det kommer inden næste weekend hvilket det ifølge dem gerne skulle gøre. har skrevet an... Toon meer
Ich habe selten so einen perfekten Service erlebt!!!!! Die Qualität ist 5*, die Aufbauanleitung für Laien umsetzbar (man sollte allerdings manchmal zu zweit sein, wegen Gewicht!), der Kundenservice e... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Leder du efter et flot legetårn? FATMOOSE Shop – overkommeligt, sikkert og fragtfrit!
Contactgegevens
Franz-Savels-Straße 69, 52538, Gangelt, Duitsland
- +44 (0)330 8080 184
- info@fatmoose.dk
- fatmoose.dk
4,3
Uitstekend
183 reviews
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Great product and delivery was without…
Great product and delivery was without problems.. Easy to build…
11 november 2021
Review zonder uitnodiging
Antwoord van FATMOOSE
Dear customer, thank you for your feedback. We are pleased that we could convince you of our products. We wish your family lots of fun with this purchase. Your FATMOOSE Team
Great service and good quality
11 november 2021
Review zonder uitnodiging
God kvalitet og gode detaljer
En smule forsinkelse på leveringen, men et flot legetårn med mange detaljer til sjov leg.
11 november 2021
Review zonder uitnodiging
Antwoord van FATMOOSE
Dear customer, thank you for your feedback and for choosing to shop at FATMOOSE. Our apologies for the slight delay. We love to bring joy to children and therefore pay attention to the smallest details. We are pleased that this is appreciated and wish your family many wonderful moments and much fun together. Your FATMOOSE Team
Great playground for toddlers and younger children
Great playground even though we had to adjust it a bit as some of the logs were way longer than needed.
But all in all a fantastic product that has brought many hours of joy to our child and still does
11 november 2021
Review zonder uitnodiging
Antwoord van FATMOOSE
Dear customer, thank you for your review. We are sorry that some pieces deviated from the original size. However we are happy that despite this error you are satisfied about the product and we wish your child lots of fun with the playground. Your FATMOOSE Team
Excellent quality
Excellent quality, My daughter really enjoys the new playground she Got.
11 november 2021
Review zonder uitnodiging
Antwoord van FATMOOSE
Dear customer, thank you for your feedback and your purchase from us. We wish your daughter many more fun games and adventures with her new playground set. Your FATMOOSE Team
Playground tower
The playground was easy to assemble and my son loves it already at 10 months 🤗
I would recommend it to other families with young children:)
11 november 2021
Review zonder uitnodiging
Antwoord van FATMOOSE
Dear customer, thank you for your feedback. We are happy to read that your son loves his playground already at this young age. We wish him many more years of playful learning and discovery on and around his new playground equipment. Your FATMOOSE Team
Flot design og gode priser!
20 juli 2021
Review zonder uitnodiging
En nem og overskuelig hjemmeside
En nem og overskuelig hjemmeside, med gode råd og vejledning for montering, Dejligt nemt at forstå, også for os der ikke er de bedste håndværkere
19 juli 2021
Review zonder uitnodiging
Antwoord van FATMOOSE
Dear customer, thank you for your feedback and your purchase with us. We wish your family lots of fun with the chosen product. Your FATMOOSE Team
Om jeg vil købe fra Fatmoose igen? det tror jeg ikke!!!
Jeg har købt et TikaTaka Town XXL med TowerSwing,
først modtog jeg slet ikke noget fra dem, først efter et antal mails fik jeg en mail med at de havde sendt det.
Fint nok.
da jeg modtag det var rutsjebane i stykker, fik dog en ny. Jeg må sige at deres egen kontrol af det træ de skær er mere end dårlig, deres kvalitet er decideret elendigt aldrig har jeg set eller samlet noget som passer så dårligt sammen. jeg har måtte lave flere hjemmelavet løsninger for at det skulle passe sammen.
om jeg vil købe fra Fatmoose? det tror jeg ikke man kan lave noget selv som er meget bedre kvalitet..
giver det 2 ud af 5 og det er fordi mine børn elsker det.
28 juni 2021
Review zonder uitnodiging
Bestilling gik fint og ok nemt
Bestilling gik fint og ok nemt.
Ser på ordrebekræftelse at afregning foregår i Euro, selvom alle varer står i Dkk på siden.
Ser frem til at modtage bekræftelse på leveringen.
28 juni 2021
Review zonder uitnodiging
Antwoord van FATMOOSE
Dear customer, thank you for your review. We are pleased that you have chosen FATMOOSE to shop at. Since we are a Germany based company we use the Euro on the final invoice. We hope for your understanding. If you have any further questions, comments or feedback please do not hesitate to contact us. We wish your family lots of fun with the purchase. Your FATMOOSE Team
Fantastic purchase- awaiting delivery
Excellent product choice on the website. The clear detailed description and images made decisions easier. I used web-chat to help identify how many anchors to purchase - again this was a smooth process and answers were swiftly received. Overall a very positive buying experience. Ordered 17 Jun so will update review once delivered. Many thanks FatMoose!
17 juni 2021
Review zonder uitnodiging
Antwoord van FATMOOSE
Dear customer, thank you for your feedback. We are pleased that we could convince you of our products and our service. We wish your family lots of fun with the chosen product. Your FATMOOSE Team
Dårlig kvalitet for pengene
Selve legetårnet er fint og børnene elsker det, men hold nu op vi er skuffet i forhold til hvad vi har betalt for.. rutchebanen skulle være med vandtilslutning, men det er bare en alm rutchebane. Vi har fulgt anvisningerne i bogen, men taget passer langt fra og det er ikke lukket i toppen.. flere steder hvor skruerne sidder er træet flækket, det er ikke særlig god kvalitet til prisen.. leveringen tog længere tid, og det er hvad det er, de var gode til at svare på mailene og fortælle hvornår de regnede med det kom, men med det andet har jeg skrevet for 1.5 uge siden og igen for 3 dage siden og har intet hørt fra dem..
16 juni 2021
Review zonder uitnodiging
Antwoord van FATMOOSE
Dear customer, thank you for your feedback. We understand your dissatisfaction and would like to apologize for this matter. We have forwarded the concrete points of criticism for quality optimisation. As for the waterconnection, did you check the backside of the slide? For more information about the waterconnection please check the FAQ on our website. Please contact us via the contact form with the subject "Evaluation" in order to look into your request. Your FATMOOSE team
So far my experience has been very…
So far my experience has been very good. I purchased online but had an issue with my bank holding the order however I was contacted by fatmoose to remind me and inform me of how to continue.
16 juni 2021
Review zonder uitnodiging
Antwoord van FATMOOSE
Dear customer, thank you for your feedback. We are sorry that their occured a problem with the bank. We are pleased that we were able to inform you and that everything worked out well in the end. We wish your family lots of fun with the product. Your FATMOOSE Team
Good price in sale looks website easy…
Good price in sale looks website easy to use.
16 juni 2021
Review zonder uitnodiging
Tvivlsom kundeservice
Vi fik vores legetårn 1-2 uger efter deres forventede leveringstid. Det er hvad det er, det kan vi leve med. Deres kundeservice er til gengæld ekstremt dårlig. Standard svar på mail. Fik det samme svar på Messenger over 2 omgange, da man prøvede at skrive der. Meget frustrerende at man ikke kan få et ordentligt svar, når man prøver at komme i kontakt med dem.
Nå ja, så er virksomheden ikke dansk. Køb fra en side der rent faktisk er dansk i stedet. Den første skrev tilbage på finsk - dernæst tysk og så engelsk.
14 juni 2021
Review zonder uitnodiging
Antwoord van FATMOOSE
Dear customer, thank you for your review. First of all our apologies that your delivery was delayed. Throughout Europe, freight forwarders are unfortunately currently experiencing delivery problems, both in terms of our suppliers of the timber and the dispatch of the finished goods. We are very sorry that you did not have a good experience with our customer service. If you have any more questions or feedback we’d be happy to help. Please contact us by using the contact form on our website with the subject “evaluation”. Your FATMOOSE Team
Easy peasy to purchase Carnt wait to…
Easy peasy to purchase Carnt wait to receive our product I'm more excited than the kids 😂
11 juni 2021
Review zonder uitnodiging
Antwoord van FATMOOSE
Dear customer, thank you for your feedback. We are happy you have chosen FATMOOSE to shop with. We wish your family lots of adventures and fun with the product. Your FATMOOSE Team
Website Purchase
We had such a pleasurable experience on the website and the live chat really helped us to decide which climbing frame to purchase.
We cant wait for the delivery to arrive! We will update our review once received!
10 juni 2021
Review zonder uitnodiging
Antwoord van FATMOOSE
Dear customer, thank you for your review. We are pleased that we could help you in the process of purchasing a suitable climbing frame. Hopefully it is built by now and is your family enjoying the product. Your FATMOOSE Team
Just ordered
Just ordered, very excited to receive. Hope it will it will go smoothly...
10 juni 2021
Review zonder uitnodiging
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